Housekeeping Associate

2 months ago


Minneapolis, Minnesota, United States Great Wolf Lodge Full time

Job Summary:

We are seeking a highly motivated and detail-oriented Housekeeping Associate to join our team at Great Wolf Lodge. As a Housekeeping Associate, you will be responsible for ensuring the cleanliness and maintenance of our guest rooms and public areas.

Key Responsibilities:

  • Clean and maintain guest rooms, including making beds, dusting and vacuuming, cleaning bathrooms, and replacing supplies.
  • Utilize chemicals according to directions and familiarize yourself with all material safety data sheets.
  • Maintain a stocked, organized, and clean cart with sufficient supplies.
  • Report maintenance issues through appropriate channels for resolution.
  • Document and secure lost and found items.
  • Communicate with guests on a professional and friendly manner.
  • Keep supplies ready by restocking housekeeping cart at end of shift.
  • Assist House Attendant, including delivering guest requests and picking up used guest items.
  • Conserves energy by closing shades and draperies; turning down air conditioning and heat of unoccupied rooms.
  • Report hazardous conditions in work area or equipment to supervisor.

Requirements:

  • Willingness to work flexible schedule including nights, weekends, and/or holidays as needed.
  • Successful completion of criminal background check and drug screen.

Preferred Qualifications:

  • Prior experience in housekeeping, including sanitation, laundry operations, and/or guest services.
  • Excellent customer service and oral communication skills.
  • Previous housekeeping or general cleaning experience.

Physical Requirements:

  • Able to lift up to 30 lbs.
  • Able to push/pull up to 100 lbs.
  • Able to bend, stretch, and twist.
  • Able to stand for long periods of time.
  • Able to work with chemicals according to directions.


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