Housekeeping Supervisor
2 months ago
Pay: $21.50 per hour
At Great Wolf, the Housekeeping Supervisor brings joy to families at Great Wolf Lodge by acting as a core driver of front line efficiency and effectiveness in the Housekeeping department. This leadership role is critical in the selection, training, staffing, and coaching of front line staff to ensure the safety, quality, and timeliness standards of the guest experience.
Join our Pack:
Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels
Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives
Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training
Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund
Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.
Benefits:
- Medical, Dental, and Vision insurance
- Health savings account
- Telehealth resources
- Life insurance
- 401K with employer match
- Paid vacation time off
- Paid parental leave
Essential Duties & Responsibilities
- Leads and mentors housekeeping staff daily to ensure cleanliness standards and operational efficiencies are met or exceeded.
- Ensures the turnover of all vacant and clean rooms in a timely manner; verifies stayovers, reports early check outs, and communicates issues and discrepancies with front office.
- Provides coaching, encouragement, and recognition to pack members when necessary.
- Understands and champions Great Wolf policies and procedures, and collaborates with Housekeeping leadership in performance management of the department and its Pack Members.
- Understands and participates in scheduling of staff, labor management and forecasting.
- Participates in the development and execution of training programs for new hires as well as ongoing training for Pack Members.
- Creates and schedules daily assignments, daily and weekly projects, and optimizes staff to ensure lodge cleanliness and performance.
- Conducts daily stand up meetings with Room Attendants and House Attendants in order to prioritize the day and facilitates feedback from Pack Members.
- Escalates pack feedback to leadership.
- Inspects guest rooms for cleanliness, damage, supply levels, maintenance issues, and temperature control, and reviews results with Room Attendants; coaches and drives accountability and performance improvement.
- Ensures linen storage rooms, trash rooms, and housekeeping carts are clean, organized, and properly inventoried for the next day's activities; ensures and promotes safety standards in these areas.
- Supervises activities of staff and area to ensure compliance with resort standards, including the management of time and attendance.
- Participates in recruitment process and selection of talent for the housekeeping department.
- Assists with regular state of the team meetings and helps plan engagement activities for pack members.
- Ensures the completion and proper communication/escalation of maintenance work orders and other concerns to the appropriate department.
- Schedules deep clean and carpet care based on bi-yearly schedule and guest comments.
Basic Qualifications & Skills
- High School diploma or equivalent experience
- Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position
- Prior hospitality or housekeeping experience or equivalent formal education
- Experience with Microsoft Office and general software systems; proficiency in Excel, Word and Outlook Experience with HotSos or similar system
- Demonstrated interpersonal and verbal communication skills
- Demonstrated customer service, conflict resolution, employee engagement, retention and team building skills Ability to work flexible schedule including nights, weekends, and/or Holidays as needed
Desired Qualifications & Traits
- Bachelor's degree
- Previous housekeeping experience, preferably in large family resort or hotel
- Experience with Opera or similar system
- Bilingual, English and Spanish
- Time management skills in a fast-paced environment
Physical Requirements
- Ability to lift 30lbs
- Ability to stand/walk for long periods
- Ability to bend, stretch and twist
- Capable of tolerating exposure to chemicals
Application Instructions:
Click on "Apply Now" or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)
-
Housekeeping
3 months ago
Minneapolis, Minnesota, United States Great Lakes Management Company Full timeJoin us as a full-time Housekeeper at our University Village student housing location This position will work Monday - Friday, 7:30am-4:30pmHousekeeping Job Details:Hours - Full-time, Monday - FridayPay - $18 / hourLocation: 2515 University Ave SE, Minneapolis, MN 55414Benefits:401k matchAffordable Medical, Dental, Vision, and Life Insurance Generous...
-
Facilities Cleaning Supervisor
5 days ago
Minneapolis, Minnesota, United States Guthrie Theater Full timeJob OverviewPosition: Housekeeping Supervisor (Full-Time)Reports to: Environmental Services ManagerCompensation: $18.50 per hour plus benefitsAbout the OrganizationThe Guthrie Theater is dedicated to engaging outstanding theater artists in the exploration of both classic and contemporary works, fostering connections within the community and beyond. With a...
-
Facilities Cleaning Supervisor
5 days ago
Minneapolis, Minnesota, United States Guthrie Theater Full timeJob OverviewPosition: Housekeeping Supervisor (Full-Time)Reports to: Environmental Services ManagerCompensation: $18.50 per hour plus benefitsAbout the OrganizationThe Guthrie Theater is dedicated to engaging outstanding theater artists in the exploration of both classic and contemporary works, fostering connections within the community and beyond. With a...
-
Cleaning Operations Supervisor
6 days ago
Minneapolis, Minnesota, United States ASM Global Full timePOSITION: Cleaning Operations Supervisor DEPARTMENT: Housekeeping REPORTS TO: Housekeeping Manager FUNCTIONAL REPORTS TO: Director of Operations FLSA STATUS: Full Time / Salaried / Exempt UNION: Non-Union Pay: $23/hr - $26/hr based on qualifications ASM Global stands as the premier venue management and services organization, uniting individuals through the...
-
Housekeeping Associate
6 days ago
Minneapolis, Minnesota, United States HRI DEVELOPMENT Full timeWe provide some of the most competitive benefits available, including affordable health plans for you and your family. Eligibility for benefits begins on the 1st of the month following 30 days of employment. Above all, we foster a culture of growth and development, characterized by care and acceptance, where your achievements are acknowledged and celebrated....
-
Front Office Operations Supervisor
5 days ago
Minneapolis, Minnesota, United States Remington Full timeJob OverviewPosition SummaryAs the Front Desk Supervisor, you will be instrumental in maintaining seamless operations at the front office. Your key responsibilities will encompass:Recruiting, hiring, training, and overseeing front office personnel to ensure optimal staffing levelsPossessing comprehensive knowledge of the functions and responsibilities of the...
-
Guest Services Supervisor
6 days ago
Minneapolis, Minnesota, United States Marriott International Inc Full timeJob Number: Not SpecifiedJob Category: Rooms & Guest Services OperationsSchedule: Full-TimePosition Type: ManagementJOB SUMMARYThis entry-level management role is dedicated to enhancing the daily operations of Rooms Services, which encompasses areas such as Housekeeping, Recreation, Laundry, Staff, and Concierge/Guest Services. The position plays a crucial...
-
Hotel Reception Supervisor
4 hours ago
Minneapolis, Minnesota, United States Hyatt Place Minneapolis Airport - South Full timePosition Summary: The Guest Services Manager oversees the front office operations to ensure optimal productivity, employee satisfaction, and exceptional guest experiences. This role involves welcoming hotel guests by managing room assignments, issuing keys, handling communications, maintaining records of room occupancy and guest accounts, processing...
-
Housekeeper
2 weeks ago
Minneapolis, Minnesota, United States Lifespace Communities Full timeCommunity: Friendship Village of BloomingtonAddress: 8100 Highwood DriveBloomington, Minnesota 55438Pay Range $15.00-$20.07+ HourlyStart pay rate: $16.32- $18.12 Shifts available:Monday-Friday 6:15am-2:15pm. Weekends Sat/Sun 8a-4p Live your purpose. Grow your career. Thrive through teamwork. Create meaningful, personalized experiences.At Lifespace, team...
-
Guest Services Supervisor
5 days ago
Minneapolis, Minnesota, United States Aimbridge Hospitality Full timeJob OverviewThe Guest Services Supervisor plays a crucial role in supporting the Front Desk Manager and/or General Manager by delivering attentive, courteous, and efficient service to all guests before their arrival and throughout their stay. This position is also focused on optimizing room revenue and occupancy rates.Key...
-
Guest Services Supervisor
5 days ago
Minneapolis, Minnesota, United States Aimbridge Hospitality Full timePosition OverviewThe Guest Services Supervisor plays a pivotal role in supporting the Front Desk Manager and/or General Manager by delivering attentive, courteous, and efficient service to all guests before their arrival and throughout their stay. This position is also tasked with optimizing room revenue and occupancy rates.Key...
-
EVS District Manager
2 days ago
Minneapolis, Minnesota, United States Yona Solutions Full timeAbout the RoleWe are seeking a highly motivated and experienced EVS District Manager to join our team at Yona Solutions. As a key member of our operations team, you will be responsible for managing and directing the overall operations of the housekeeping and laundry departments in multiple skilled nursing facilities.Key ResponsibilitiesLeadership and...
-
Room Attendant
5 days ago
Minneapolis, Minnesota, United States Canopy by Hilton Minneapolis Mill District Full timeJob OverviewAt Canopy by Hilton, we pride ourselves on creating a welcoming atmosphere where guests can unwind and rejuvenate. Our team, known as "friendly enthusiasts," is dedicated to providing exceptional service and fostering memorable experiences. We are located in the vibrant Mill District, a historic area that reflects our commitment to local culture...
-
Front Office Team Leader
5 days ago
Minneapolis, Minnesota, United States Hyatt Place Minneapolis Airport - South Full timeOverview: The Guest Services Supervisor oversees the front desk operations to ensure optimal productivity, employee satisfaction, and exceptional guest service. This role involves welcoming hotel guests by managing room assignments, issuing keys, handling communications, maintaining records of room occupancy and guest accounts, processing reservations,...
-
Personal Care Assistant
6 hours ago
Minneapolis, Minnesota, United States Meadow Ridge Senior Living Full timeJob SummaryWe are seeking a compassionate and skilled Personal Care Assistant to join our team at Meadow Ridge Senior Living. As a Personal Care Assistant, you will play a vital role in providing high-quality care and support to our residents, ensuring their physical, emotional, and social well-being.Key ResponsibilitiesMedication AdministrationAdminister...
-
Front Office Manager
5 days ago
Minneapolis, Minnesota, United States Remington Full timeJob OverviewPosition SummaryAs the Front Desk Supervisor at Hilton Minneapolis/St. Paul Airport, you will be instrumental in maintaining seamless operations at the front desk. Your key responsibilities will encompass:Recruiting, hiring, training, and overseeing front office personnel to ensure optimal staffing levelsPossessing a comprehensive understanding...
-
Front Office Manager
2 hours ago
Minneapolis, Minnesota, United States Remington Full timeJob OverviewPosition SummaryAs the Front Desk Supervisor at Hilton Minneapolis/St. Paul Airport, you will be instrumental in maintaining efficient operations at the front desk. Your key responsibilities will encompass:Recruiting, hiring, training, and overseeing front office personnel to ensure optimal staffing levelsPossessing comprehensive knowledge of the...
-
Sanitation Specialist
5 days ago
Minneapolis, Minnesota, United States Fairview Health Services Full timeOverviewFairview Health Services is seeking a dedicated Housekeeping Aide to join our team. This role is essential in ensuring that our facilities remain clean, orderly, and welcoming for all patients and visitors.Key Responsibilities- Maintain cleanliness in all occupied rooms to provide a sanitary environment for patients.- Prepare units for discharge and...
-
Personal Care Assistant
2 hours ago
Minneapolis, Minnesota, United States DIGNITY HOME CARE LLC Full timeJob OverviewPosition Summary: This role is dedicated to delivering personal assistance and essential health-related services aimed at preserving the physical and emotional wellness of residents at Dignity Home Care LLC. The incumbent will support residents with daily living activities as outlined in their Service Agreement and as directed by the Registered...
-
Housing Advocate
2 months ago
Minneapolis, Minnesota, United States The Salvation Army USA Central Territory Full timeQualificationsHigh School Diploma/GED and one-year experience in a forward-facing role, preferably a shelter environment. Must have a good understanding of the delivery of Social Services and community services.Ability to accept supervision and work well with colleagues. Work well with diverse clients and respect confidentiality; work within ethical and...