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Knowledge Analyst
2 months ago
As a Knowledge Analyst (KA) in a Client Focused role within BCGâs Operations Practice Area, you will work in a growing global team, providing functional expertise and insights, working together with BCG case and proposal teams to deliver customized knowledge assets and expert advisory for diagnostics and live projects.
You will support business development and go-to-market efforts of the Operations Practice Area in North America, as opportunities arise, contributing research and analysis to marketing efforts. While contributing to client cases, workshops and proposals, occasional travel to serve clients onsite during staffing assignments is expected to understand client requirements, and design / develop solutions.
Additionally, you will support the procurement business in developing existing & new intellectual property and knowledge assets. As a Knowledge Analyst you will assist with on-boarding, training and guiding junior colleagues and share best practices within the team.
The Operations Practice Area is one of BCG's functional practices and helps our clients create competitive advantage by enhancing their performance and building strategic capabilities. The Procurement Topic Area is an expert network of knowledge team members and experienced consultants who help clients on specific cases related to the functions and disciplines within the topic (e.g., procurement strategy, operating model, digital transformation, sustainable procurement, risk & resilience, etc.).
As a Knowledge Analyst for the Operations Practice Area & Procurement business in North America, you will:
⢠Provide expertise and support on daily Operations & Procurement related queries to the consulting teams
⢠Collaborate with consultants and other global BCG Knowledge Teams to build new proprietary tools
⢠Develop our Procurement content by conducting research & analysis, collecting data, reviewing our knowledge products & ensuring they are up-to-date
⢠Actively participate in efforts to innovate our approaches and enhance the overall offer of our Operations / Procurement business line
Background in Industrial Goods (eg. Metals & Mining, Automotive, Petrochemicals, Agribusiness, etc), Consumer Products and/or Energy sectors is recommended.
YOU'RE GOOD AT
⢠Knowledgeable on Operations processes in Industrial, Consumer Products and/or Energy sectors in topics related to Procurement strategy, value delivery, and operating model
⢠Communicating with case teams and clients team members, in a credible and confident way
⢠Strong work ethics, service-mentality and willingness to showcase expertise
⢠Ability to multi-task & operate effectively in a matrix organization
⢠Effective written & verbal communication
⢠Ability to work in a fast-paced environment and navigate complexity and ambiguity
⢠Collaborative, team player â including in an international, virtual communications environment
⢠Flexibility and bring a curious and creative mindset, open for new things and able to propose innovative ideas
YOU BRING (EXPERIENCE & QUALIFICATIONS)
- Master's degree relevant to sector/topic; 1+ year of relevant work experience in Operations / Procurement preferred
- Or Bachelor's degree, with strict minimum of 1+ year consulting experience or 2+ years of relevant industry work experience in Operations/Procurement preferred
- Fluency in English; other languages requested in certain locations
- Strong business acumen and problem-solving capabilities
- Relevant experience in Industrial Goods (eg. Metals & Mining, Automotive, Petrochemicals, Agribusiness, etc), Consumer Products and/or Energy sectors
- Strong written and verbal communication skills
As a Client Focus KT, you will work face to face with clients and with BCG Project Leaders, Associates and Consultants. In the period between cases, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up a diverse pool of knowledge positions that allow us to pursue exciting, innovative knowledge careers.
ADDITIONAL INFORMATION
The Knowledge Team (KT) is a group of functional and/or industry experts leveraging deep domain knowledge to enable insight for case teams and clients. KT members are affiliated to BCG Practice Areas, plugged into the strategic agenda and building and deploying leading edge IP data tools/assets to deliver insight.
BCG's Knowledge Team members are staffed on cases and help co-create insights with case teams and clients through expert perspectives on industry trends, delivery of proprietary data or tools in a particular function and complex research and analysis of market information. KT members also support the PAâs business development and proposals and help to organize and codify the knowledge that enables BCG to deliver superior business value for its clients.
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