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Business Systems Analyst

1 month ago

Boston, Massachusetts, United States eTek IT Services, Inc. Full time
Job Title: Business Analyst/ QA with Salesforce

We are seeking an experienced Business Analyst to support our emergency housing assistance Product Manager and support various projects within the portfolio. The ideal candidate will have a strong analytical, problem-solving, and communication skills, with proficiency in Salesforce, including system configuration, administration, and reporting.

Key Responsibilities:
  • Collaborate cross-functionally with various groups to gather business requirements and identify, assess, and document business requirements.
  • Develop and participate in training sessions, demos, and documentation of meeting outcomes through peer review, validation, or submission.
  • Create and maintain test plans for scalability, security, functionality, and usability for successful code deployment.
  • Develop test scripts, test conditions, input test data, and expected results for one or more test streams, including unit/component, assembly, product, performance, and acceptance testing.
  • Work with the application team to resolve any issues that arise out of the testing process.
Requirements:
  • 3-5+ years of experience working in a business analyst capacity, including direct experience with business analysis tools and techniques.
  • Proficiency with Salesforce, including system configuration, administration, and reporting.
  • Strong analytical, problem-solving, and communication skills.
  • Ability to work collaboratively in a cross-functional team environment.
Desired Skills/Experience:
  • Knowledge of housing and homelessness prevention programs.
  • Experience with Snowflake and Tableau.
  • Familiarity with a variety of software development methodologies, such as agile, waterfall, and a strong understanding of the suitability of these methodologies for certain development environments and types of applications.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced Business Analyst looking for a new challenge, please submit your application.