Guest Relations Associate
2 weeks ago
$22.
00 - $25.
00 per hour Company Overview:
Jos Andr s Group restaurants have always been centered around our original mission, Change the World through the Power of Food From fast-casual to fine dining and everything in between, JAG'ers know they all play a critical role in the overall success of our brands.
Job
Summary:
We are looking for a courteous and service-oriented individual to join our team as a Guest Relations Associate.
In this role, you will be the first point of contact for guests, ensuring a warm and welcoming experience.
The ideal candidate will possess excellent communication skills, a friendly demeanor, and a genuine passion for providing exceptional customer service.
Key
Responsibilities:
To be an agent of hospitality and seek every opportunity to help guests have a positive experience Respond to reservation requests, confirm reservations and handle guest communication through email, Open Table and phone.
Ensure that guest information is accurate, up to date and recorded properly.
Work to reach daily reservation targets while also following restaurant guidelines for maximum capacities for time-slots.
Liaise between guests and with host and management teams in person, via phone and Open Table.
Route large group reservations and event requests to appropriate team members to follow up Provide guests with information about restaurant concepts and special menus or events.
Proactively offer alternatives in order to capture business.
Complete administrative tasks such as menu printing, office supply orders, credit card authorizations, and guest note writing.
Skills & Conditions 1-2 years of applicable experience.
Familiarity with Google Suite, Open Table, Tripleseat and SevenRooms is a plus.
Ability to take direction and work in a team environment and to work calmly and effectively under pressure.
Must have problem-solving abilities, be self-motivated, and be organized.
This position will spend most of the time seated at a desk.
Must be able to sit and exert well-paced mobility for up to 8 hours in length.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability, and visual acuity.
Talking and hearing occur continuously in communicating with guests, supervisors and other employees.
Requires manual dexterity to use and operate all necessary equipment.
What you can expect from us:
Competitive Pay with industry-leading benefits Access to Medical, Dental, Vision, 401k 50% off food at any of our restaurants Flexible Schedules Fun, Dynamic, Innovative atmosphere Education Assistance/Tuition Reimbursement Career Advancement opportunities JOS ANDR S GROUP restaurants span across the world including Miami, Orlando, Las Vegas, NYC, Chicago, LA, Dubai, Bahamas and of course our original home, Washington, DC.
Since 1993, our restaurants reflect the authentic roots of each concept and showcase Jos 's passion for telling the stories of a culture through food.
Jos Andr s Group is an equal opportunity employer.
INDFOH.
Estimated Salary: $20 to $28 per hour based on qualifications.
-
Guest Relations Associate
2 months ago
New York, United States Think Food Group Full timeGUEST RELATIONS ASSOCIATE - NoMad Pay Rate Range: $22.00 - $25.00 per hour Company Overview: Jos Andrs Group restaurants have always been centered around our original mission, Change the World through the Power of Food! From fast-casual to fine dining and everything in between, JAG'ers know they all play a critical role in the overall success of our brands....
-
Guest Relations Associate
3 months ago
New York, United States José Andrés Group Full timeJob DescriptionJob DescriptionGUEST RELATIONS ASSOCIATE - NoMadPay Rate Range: $22.00 - $25.00 per hourCompany Overview:José Andrés Group restaurants have always been centered around our original mission, Change the World through the Power of Food! From fast-casual to fine dining and everything in between, JAG’ers know they all play a critical role in...
-
Guest Relations Associate- Eataly Flatiron
2 weeks ago
New York, United States Eataly Net USA, LLC Full timeA Guest Relations Associate is also known as the Education & Events Associate. The Guest Relations Associate engages with guests by sharing knowledge about Eataly, its products and history. They are responsible for providing exceptional guest service Relations, Associate, Guest, Guest Service, Events Manager, Restaurant, Business Services
-
Guest Relations Associate
2 weeks ago
New York, New York, United States Stonebridge Companies Full timePosition Overview:As a vital member of our team at Stonebridge Companies, the Guest Service Agent/Night Auditor Relief plays a crucial role in ensuring an exceptional experience for our guests. This position encompasses two key responsibilities: serving as the primary point of contact for guests during their stay and managing night audit operations to...
-
Guest Relations Associate- Eataly Flatiron
2 weeks ago
New York, United States Eataly North America Full timeJob DescriptionJob DescriptionCompany DescriptionEataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:EAT authentic Italian food at our restaurants, cafés and to-go countersSHOP a selection of...
-
Sales Associate- Guest Relations
3 weeks ago
New Albany, United States Trilogy Health Services Full timeSales Associate- Guest Relations Campus Smiths Mill Health Campus Type Full-Time Shift 1st Shift Location : Address 7320 Smith's Mill Road Location : City New Albany Location : State/ Province OH Location : Postal Code 43054 Min USD $13.69/ Hr. Mid U Sales Associate, Guest, Relations, Sales, Associate, Healthcare, Retail
-
Guest Relations Manager
1 month ago
New York, United States José Andrés Group Full timeGUEST RELATIONS MANAGER - NYCSalary Range: $85K-$90KCompany Overview:José Andrés Group restaurants have always been centered around our original mission, Change the World through the Power of Food! From fast-casual to fine dining and everything in between, JAG’ers know they all play a critical role in the overall success of our brands.Position SummaryThe...
-
Guest Relations Manager
1 month ago
New York, United States José Andrés Group Full timeJob DescriptionJob DescriptionGUEST RELATIONS MANAGER - NYCSalary Range: $85K-$90KCompany Overview:José Andrés Group restaurants have always been centered around our original mission, Change the World through the Power of Food! From fast-casual to fine dining and everything in between, JAG’ers know they all play a critical role in the overall success of...
-
Guest Relations Manager
1 month ago
New York, United States Courtyard by Marriott New York Downtown ManhattanWorld Trade Center Area Full timeDescriptionWe are hiring a Guest Relations ManagerWe are looking for associates and Leaders that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests as the front desk supervisor you are the one that brings this group to a cohesive team focused on providing our guests...
-
Guest Relations Ambassador
2 weeks ago
New York, New York, United States Compass Group Careers Full timePosition OverviewCompany: Compass Group CareersSalary: $25 / HourWhy Join Us?At Compass Group, our strength lies in our people. The dedication, actions, and attitudes of our team members foster trust and loyalty among our clients every day. We prioritize hiring individuals who share our enthusiasm for exceptional service and hospitality. Once we identify the...
-
Guest Relations Specialist
2 weeks ago
New York, New York, United States Compass Group Careers Full timePosition OverviewCompany: Flik Hospitality GroupCompensation: $24 / HourWhy Choose Flik?At Flik, our strength lies in our people. The commitment, actions, and attitudes of our associates foster trust and loyalty among our clients daily. We focus on selecting individuals who share our enthusiasm for culinary excellence and hospitality. Once we identify the...
-
Guest Relations Specialist
2 weeks ago
New York, New York, United States Penny Full timePosition OverviewAs a Guest Relations Specialist at Penny, your primary responsibility is to collaborate with the management team to warmly welcome both arriving and departing guests, ensuring they feel valued and appreciated.Key ResponsibilitiesEngage with guests in a friendly and knowledgeable manner.Work effectively within a team-oriented atmosphere to...
-
Guest Relations Specialist
1 week ago
New York, New York, United States Penny Full timePosition OverviewAs a Guest Relations Specialist at Penny, your primary responsibility is to collaborate with the management team to warmly welcome both arriving and departing guests, ensuring they feel valued and appreciated.Key ResponsibilitiesExhibit a friendly and knowledgeable demeanor while interacting with guests.Work effectively within a...
-
Guest Relations Coordinator
2 weeks ago
New York, New York, United States Penny Full timePosition Overview: As a Guest Relations Coordinator at Penny, your primary responsibility is to collaborate with the management team to warmly welcome guests as they arrive and bid farewell as they depart. Key Responsibilities: Exhibit a friendly, knowledgeable, and appreciative demeanor towards all guests.Work effectively within a team-oriented environment...
-
Guest Relations Ambassador
1 month ago
New York, New York, United States HSH Management Services Full timeGuest Relations Ambassador will be responsible for the collection and coordination of details towards the arrival/departure information, guest experience, preference/profile building, travel, and pre/post stay experience for the Guest Relations department on a consistent basis. The Guest Relations Ambassador will champion complete and accurate information,...
-
Guest Relations Specialist
2 weeks ago
New York, New York, United States Penny Full timePosition OverviewAs a Guest Relations Specialist at Penny, your primary responsibility is to collaborate with the management team to warmly welcome and bid farewell to guests, ensuring they feel valued and appreciated.This role requires a strong ability to work within a team-focused environment, striving towards the collective goal of exceptional guest...
-
Guest Relations Coordinator
1 week ago
New York, New York, United States The ONE Group Full timePosition Overview:A Guest Relations Coordinator is responsible for overseeing concierge operations and managing reservation systems effectively. This role involves enhancing guest experiences during service and fostering strong connections with booking representatives. It is essential to keep all guest records current and engage with patrons through digital...
-
Guest Relations Manager
4 weeks ago
New York, United States Marriott Full timeJob Number 24144711Job Category Rooms & Guest Services OperationsLocation The Ritz-Carlton New York NoMad, 25 West 28th Street, New York, New York, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Management JOB SUMMARY Supports all property operations, ensuring that the highest levels of hospitality and service are...
-
Guest Relations Manager
4 weeks ago
New York, United States Marriott Full timeJob Number 24144711Job Category Rooms & Guest Services OperationsLocation The Ritz-Carlton New York NoMad, 25 West 28th Street, New York, New York, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Management JOB SUMMARY Supports all property operations, ensuring that the highest levels of hospitality and service are...
-
Guest Relations Coordinator
1 week ago
New York, New York, United States The ONE Group Full timePosition Overview:A Guest Relations Coordinator is responsible for overseeing concierge services and managing reservation systems effectively. This role involves enhancing guest experiences during their visit and fostering strong connections with booking representatives. The Coordinator will also ensure that all guest records are accurate and engage with...