Equities Trade Support Associate II

2 weeks ago

New York, United States JPMorgan Chase Full time
The Equity ("EQ") Trade Support Associate is responsible for a variety of functions supporting the Equity Derivatives, Equity Structuring, and Cash Equity Trading businesses, as well as providing operational support across all Wealth Management lines of business. This role covers multiple markets and products including cash equities, structured notes and OTC as well as exchange-traded derivatives.

Job Summary:

The role will focus on trade flow management, platform support, T+0 trade support, settlement, and resolution of complex ad hoc issues. The individual will also be responsible for ensuring proper controls are in place across all functions and ensuring that all new or potential risks are identified and documented within the Capital Markets & Security Operations risk and control framework. In addition, the individual will be expected to drive strategic efficiency initiatives in daily operations, and help define the operational model for new business initiatives and strategic business/regulatory agendas. These responsibilities entail working closely with the Front Office, Core Operations, Technology, Supervisory, Risk, Compliance, and other areas of the firm, both regionally and globally.

Job Responsibilities:

  • Coordinate with different functional areas including Technology, Front Office Product Desks, Supervisory Management, Compliance, and Settlements to implement process, product and system changes
  • Act as a Middle Office stakeholder for business, control, and regulatory implementation agendas
  • Provide support to the Front Office to resolve ad hoc queries pertaining to order submission, order routing, order execution management, booking and settlement.
  • Monitor and action break and fail management reports to reduce business risk
  • Coordinate with investment technology to resolve daily defect management and drive strategic trading application enhancements
  • Consistent focus on improving functional efficiency and control of daily tasks
  • Assist with compiling required metrics for regular management reporting and refining those metrics on an continuing basis
  • Document procedures and process flows, and ensure they are kept accurate
  • Assist in developing and reviewing documented test plans, and coordination of test scenarios
  • Assist in the development of training materials


Required qualifications, capabilities, and skills:

  • Analytical Skills: must be highly analytical with experience collecting, parsing and leveraging objective data to drive strategic recommendations
  • Problem Solving Skills: candidate must be able to identify, understand, and address operational and technical issues swiftly while maintaining a risk-oriented mindset
  • Strong communication and presentation skills, both written and verbal, with a demonstrated ability to clearly articulate issues and influence resolution
  • Ability to multitask and to work under pressure, prioritizing duties according to risk
  • Ability to face off with demanding stakeholders, managing their expectations while also developing strong working relationships with them
  • A self-motivated individual who is able to deliver with minimal supervision while working effectively as part of a team
  • Previous experience in the Financial Services industry, ideally with specialization in Equity Derivative and/ or Cash Equities products or trade support. Work Experience: 2+ years broker dealer or wealth management experience
  • Knowledge of clearing, settlements, asset services, and transaction lifecycles
  • B.A. or B.S. required
  • Series 7 or a willingness to obtain within 180 days
  • Strong Excel skills; experience with intelligent automation tools (Alteryx, Tableau, RPA, Xceptor) a major plus


Preferred qualifications, capabilities, and skills:

  • Degree in Finance preferred


This position is not eligible for H1B or Sponsorship or relocation assistance.

About us

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veteran

About the Team

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.​

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