Member Support Specialist
1 week ago
- Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years.
- As a Member Support Specialist you will be an ambassador for patients in office, with a mastery of human connection and a strong drive for service.
- Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary
- All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc
- Master our technology suite including but not limited to Slack, G-suite, Zoom, and our Electronic Medical Record System 1Life, in order to interact with team members and patients and complete daily work
- Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
- Employee Assistance Program - Free confidential advice for team members who need help with stress, anxiety, financial planning, and legal issues
- This is a full-time role based in-person with our team and patients at offices in the Sunnyvale Cherry Orchard office, and support shifts in Menlo Park and Evergreen Park. Shifts are 8 hours long, - scheduled any day of the week Monday-Sunday, generally between 12.30pm and 9pm.
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Member Support Specialist
1 month ago
Sunnyvale, United States One Medical Full timeAbout Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health...
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Member Support Specialist
1 month ago
Sunnyvale, United States One Medical Full timeJob DescriptionAbout UsOne Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers...
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Member Support Specialist
1 month ago
Sunnyvale, United States One Medical Full timeJob DescriptionJob DescriptionAbout UsOne Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and...
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Member Support Specialist
1 month ago
Sunnyvale, United States One Medical Full timeAbout Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health...
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Member Support Specialist
1 month ago
Sunnyvale, United States One Medical Full timeJob DescriptionJob DescriptionAbout UsOne Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and...
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Member Support Specialist
3 weeks ago
Sunnyvale, United States One Medical Full timeJob DescriptionAbout UsOne Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers...
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Member Support Specialist
1 month ago
Sunnyvale, United States One Medical Full timeJob DescriptionAbout UsOne Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers...
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Member Support Specialist
1 month ago
SUNNYVALE, United States One Medical Full timeAbout Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health...
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Member Support Specialist
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Sunnyvale, United States One Medical Full timeAbout UsOne Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health...
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Sunnyvale, California, United States Cupertino Union School District Full timeAbout the Cupertino Union School DistrictWe are a premier public school district in California, dedicated to delivering a world-class education to our students. Our district offers a range of management, certificated, and classified positions that support students in various ways.Job SummaryWe seek highly qualified, bright, caring, and dedicated...
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Member Support Specialist
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Sunnyvale, CA, United States One Medical Full timeAbout Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health...
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