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Cafe Manager
2 months ago
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
• Responsibility of the Café Manager includes, but not limited to:
We expect candidates to have a strong problem-solving ability, well-developed soft-skills, think on their feet, and keep track of all that is going on even as they assist management with planning for future growth.
Suggesting new menu items based on customers' preferences and feedback.
Identifying strategies to retain and attract customers
Exceptional customer service skills including ability to resolve customer complaints regarding food quality and customer service, where due.
Preparing weekly work schedules for staff and finding suitable replacements in case of staff absence.
Ensuring that all café expenses are within budget and identifying ways to decrease operational costs.
Receiving delivered café supplies and verifying that the correct items and quantities have been delivered.
Taking inventory of café supplies and ordering new stock as needed.
Recruiting, training, and supervising café staff
• Café Manager Requirements:
High school diploma, a bachelor’s degree or certification in business administration or business management is advantageous.
2 to 5 years’ experience in a similar position in a fast casual food & beverage service operation.
A food handler's license and ABC RBS certified
Sound knowledge of food health and safety regulations
Able to handle prolonged periods of standing.
Ability to lift 15-50 pounds at a time.
Ability to think on their feet, innovate and resolve problems.
Well-developed soft skills and people skills are highly desirable.
Competent to remain calm under pressure
Excellent verbal and written communication skills
Exemplary management, communication, organizational and time management skills.
Ensure a safe, hygienic, healthy environment
Ensure complete compliance with all associated laws and regulations.
Strong business acumen and able to innovate, improve, think ahead and be keenly analytic.
Carry out weekly analytics and submit reports, suggesting improvements.
Willing and able to work on weekends, holidays and evenings
Perform any other duties as assigned and deemed necessary by the company
Vaccination is a requirement of the job and accommodations due to disability or religious reasons will be evaluated in compliance with prevailing regulations.
