Cafe Operations Manager

1 week ago


San Francisco, California, United States Skechers U.S.A. Full time
About the Role

We are seeking a highly skilled and experienced Cafe Assistant Manager to join our team at Skechers U.S.A. As a Cafe Assistant Manager, you will play a key role in the supervision and management of all restaurant operations, ensuring that our customers receive exceptional service and that our food and beverage offerings meet the highest standards.

Key Responsibilities
  • Manage and operate the POS Systems to ensure efficient and accurate transactions.
  • Create and maintain quality menu items for the cafe, ensuring that they meet the highest standards of taste, presentation, and nutritional value.
  • Optimize profits by controlling food cost, production, labor, and through the management of budgets.
  • Increase sales through food quality, speed of service, and accurately prepared food.
  • Select, coach, and develop team members to ensure that they have the skills and knowledge needed to provide exceptional service.
  • Build and maintain customer and vendor relationships to ensure that our cafe is a welcoming and inclusive space for all.
  • Make regular inspections of the kitchen and quality of food to ensure that they meet the highest standards.
  • Monitor inventory and estimate food requirements and food pricing to ensure that we are operating efficiently and effectively.
  • Rectify arising problems or complaints using the appropriate resources, including Human Resources.
  • Ensure that high standards of hygiene, cleanliness, and safety are always maintained throughout the kitchen.
  • Ensure compliance with food handling and sanitation standards.
  • Maintain kitchen equipment and ensure that all kitchen employees maintain required food handling and sanitation certifications.
  • Partner with Facilities on operation changes, concerns, etc., for further guidance and assistance.
  • Partner with Human Resources on all candidate recruitment, onboarding, and employee relations for instruction and assistance.
Requirements
  • High School Diploma or equivalent preferred.
  • 5+ years of experience in a restaurant or equivalent.
About Skechers

Skechers is a global, Fortune 500 brand that develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. We are committed to providing a safe, inclusive, and respectful work environment and are an equal opportunity employer.


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