Technical Account Manager
1 week ago
- Reputation reached over $100m in Annual Recurring Revenue (ARR) in 2022 and continues to grow worldwide.
- We've raised over $200 million in funding from A-list venture capital firms such as Bessemer Venture Partner and Kleiner Perkins, including $150 million in equity financing from Marlin Equity Partners in January 2022.
- Reputation is trusted by more than 250 partners, including Google, Facebook, Salesforce, J.D. Power, Amazon and Web.com.
- Our industry leading platform has been recognized by Forrester and Gartner as a vendor of choice in Voice of the Customer, Customer Feedback Management, and Social Suites research reports.
- The platform is used by 10+ major automotive OEMs and 16,000 auto dealerships, more than 250 healthcare systems, and over 100 leading property management firms.
- Our executive management team is committed to building a performance-based culture where excellence is rewarded and careers are developed.
- Who thrives at Reputation? Managers who embody a player-coach mentality. Employees who value teamwork and cross-functional collaboration. People who emphasize perseverance and hustle over quick wins and luck.
- Our Mission: We exist to forge relationships between companies and communities.
- Work directly with the client to scope, manage and implement integration projects.
- Share best-practices and other tools and resources to help the client fully realize the investment in Reputation platform.
- Help further the value proposition of the Reputation platform by discovering and implementing new integrations.
- Proactively manage issues reported through the Technical Solutions support channel.
- Stay actively engaged with the client's internal teams to ensure achievement of desired outcomes.
- Partner with Customer Success Managers to provide Quarterly Business Reviews with data and analysis.
- Represent the clients' needs internally with our product management and engineering teams.
- Additional duties as assigned.
- Ability to work on-site with the client in Detroit, MI.
- Experience with public cloud services such as AWS or Microsoft Azure.
- Ability to write scripts, noSQL queries, API calls etc.
- Hands-on experience working with a variety of enterprise software infrastructure products (CRM, ERP, ORM, Survey platforms) in production environments.
- Five years or more experience working as a professional services consultant, customer success engineer, technical account manager, Solutions Architect or sales engineer.
- Excellent project management skills with an understanding of Lean Six Sigma.
- Excellent customer relationship management skills.
- Excellent communication and interpersonal skills.
- The ability to thrive in a fast-paced, high growth and rapidly changing environment.
- A demonstrated passion for making customers successful.
- Flexible working arrangements.
- Career growth with paid training tuition opportunities.
- Active Employee Resource Groups (ERGs) to engage with.
- An equitable work environment.
Our employees say it best: According to Glassdoor, 94% of our employees approve of our CEO, Joe Burton. Our employees highlight our:
- Ample Opportunities- “There are many opportunities to learn and grow. Many open roles are replaced with internal promotions.”
- Positive Culture- "Great opportunity and exceptional culture." “You will never have a better culture anywhere else. Period.”
- Training and Tools- “All managers truly want you to succeed, and you are given great tools and training to be successful in your role.”
- Balance- “Great work life balance and awesome team environment”
- Diversity: Embracing a culture that values uniqueness.
- Inclusion: Inviting diverse groups to take part in company life.
- Belonging: Helping each individual feel accepted for who they are.
Additionally, we offer a variety of benefits and perks, such as:
- Flexible PTO
- Paid company holidays
- 4 company provided, “Recharge Days”, which are wellness days off for the entire company
- Several active Employee Resource Groups (ERG’s) to help foster inclusion and community
- Employee Assistance Program
- Access to a wide variety of unique perks and apps: Ginger, Calm, Headspace, Carrot Fertility, Aaptiv, Omada, One Medical, SoFi
- Fetch Pet Insurance
- 401K
- Health, dental and vision insurance
- Paid maternity leave
- Employer paid short term and long term disability and life insurance
-
Technical Account Manager
2 months ago
Scottsdale, United States Cubex LLC Full timeJob DescriptionJob DescriptionAre you passionate about making a difference in the veterinary industry? Do you thrive in a dynamic environment where no two days are the same? If so, we have an exciting opportunity for you!About Us: Cubex® is a global leader in healthcare products and services. Our mission is to help animal health, dental, and medical...
-
Technical Account Manager
6 days ago
Scottsdale, United States Cubex Full time Are you passionate about making a difference in the veterinary industry? Do you thrive in a dynamic environment where no two days are the same? If so, we have an exciting opportunity for you! About Us: Cubex® is a global leader in healthcare products and services. Our mission is to help animal health, dental, and medical practices reduce the total cost...
-
Cybersecurity Technical Account Manager
5 days ago
Scottsdale, Arizona, United States Lumifi Cyber Full timeAbout the RoleWe are seeking a highly skilled Cybersecurity Technical Account Manager to join our team at Lumifi Cyber. As a key member of our Customer Success team, you will be responsible for building and maintaining strong relationships with our customers, providing exceptional technical support, and driving customer satisfaction.Key...
-
Cybersecurity Technical Account Manager
3 months ago
Scottsdale, United States Lumifi Cyber Full timeJob DescriptionJob DescriptionCybersecurity Technical Account ManagerWe are looking for a dedicated, ambitious and self-driven Technical Account Manager (TAM) with Exabeam experience and knowledge. As a Technical Account Manager, you will work closely with our customers, build relationships with them and help them achieve their technical goals and overcome...
-
Cybersecurity Technical Account Manager
3 months ago
Scottsdale, United States Lumifi Cyber Full timeJob DescriptionJob DescriptionCybersecurity Technical Account ManagerWe are looking for a dedicated, ambitious and self-driven Technical Account Manager (TAM) with Exabeam experience and knowledge. As a Technical Account Manager, you will work closely with our customers, build relationships with them and help them achieve their technical goals and overcome...
-
Cybersecurity Technical Account Manager
6 days ago
Scottsdale, United States Lumifi Cyber Full timeCybersecurity Technical Account Manager We are looking for a dedicated, ambitious and self-driven Technical Account Manager (TAM) with Exabeam experience and knowledge. As a Technical Account Manager, you will work closely with our customers, build relationships with them and help them achieve their technical goals and overcome technical challenges. This...
-
ServiceNow Technical Architect
1 month ago
Scottsdale, United States C4 Technical Services Full timeJob DescriptionJob DescriptionServiceNow Technical ArchitectContract : 240 Hours total for 19 weeks project.RemoteJob Description: Following rapid expansion of new client initiatives, the SaaS practice is seeking a skilled ServiceNow Architect with strong ServiceNow experience to join our dynamic solutions team.Role and Accountabilities:This opportunity...
-
Technical Accountant Sr
1 week ago
Scottsdale, United States Ronan HR Solutions Inc Full timeWe seek a Senior Technical Accountant with high attention to detail, strong organizational skills, and the ability to work in a fast-paced environment. In this role, you will participate in technical accounting matters and assist with SEC filings, including 10-K and 10-Qs. Additionally, you will collaborate with other teams within the Finance and Accounting...
-
Technical Account Manager
5 days ago
Scottsdale, Arizona, United States Cubex Full timeAbout Cubex: As a global leader in healthcare products and services, our mission is to help animal health, dental, and medical practices reduce the total cost of ownership associated with pharmacy and supplies. We develop cutting-edge technologies, including automated dispensing systems, narcotic management solutions, pharmacy receiving stations, inventory...
-
Senior Technical Accounting Specialist
1 week ago
Scottsdale, Arizona, United States Ronan HR Solutions Inc Full timeJob SummaryWe are seeking a highly skilled Senior Technical Accountant to join our team at Ronan HR Solutions Inc. This is an exciting opportunity to work in a fast-paced environment and contribute to the success of our company.In this role, you will be responsible for participating in technical accounting matters and assisting with SEC filings, including...
-
Manager, Global Technical Product
5 days ago
Scottsdale, United States TPI Composites, Inc Full timePosition Summary: The Global Technical Product Manager will lead the global technical efforts for a customer product across the corporate facilities where the customer blade technology is being produced. Key emphasis will be on the appropriate involvement and ownership with the key stakeholders and ensuring we deliver to both the customers and...
-
Accounting Senior Manager
1 week ago
Scottsdale, United States Consumer Cellular Full timeJob Summary The Accounting Senior Manager will report to the Controller. The Accounting Senior Manager will manage the GL Accounting Team and its related activities, as well as the retail accounts receivable and EDI Order Management group. The Accounting Senior Manager is a key accounting position within the Finance organization that will be relied upon...
-
Shared Accounting Manager
2 weeks ago
Scottsdale, Arizona, United States Troon Golf Full timeGeneral Overview: As the Manager of Shared Accounting, you will be responsible for ensuring the delivery of consistent, compliant, and high-quality accounting services to the facilities managed by Troon and their stakeholders. You will establish standard operating procedures, provide training, and oversee transitions within Shared Accounting. Your role will...
-
Manager of Shared Accounting
1 month ago
Scottsdale, United States Troon Golf Full timeGeneral Purpose: Ensure that we provide consistent, compliant, and top-quality accounting services to Troon managed facilities and their stakeholders. Establish standard operating procedures, provide training, and facilitate Shared Accounting transitions. Directly manage the Shared Accounting team based at our Scottsdale, AZ corporate office. Lead the staff,...
-
Accounting Senior Manager
7 days ago
Scottsdale, United States Consumer Cellular Full timeJob Summary The Accounting Senior Manager will report to the Controller. The Accounting Senior Manager will manage the GL Accounting Team and its related activities, as well as the retail accounts receivable and EDI Order Management group. The Accounting Senior Manager is a key accounting position within the Finance organization that will be relied upon to...
-
National Account Manager
3 months ago
Scottsdale, United States Advanced Network Management Full timeANM is looking for a National Account Manager to join our amazing team! Who We Are: ANM is a fast-growing IT consulting firm focused on building long-term, customer-focused relationships. We offer engineering excellence and quality customer service with a local focus. Our specialties include designing, developing, and deploying solutions for enterprise...
-
National Account Manager
2 weeks ago
Scottsdale, United States Advanced Network Management Full timeANM is looking for a National Account Manager to join our amazing team! Who We Are: ANM is a fast-growing IT consulting firm focused on building long-term, customer-focused relationships. We offer engineering excellence and quality customer service with a local focus. Our specialties include designing, developing, and deploying solutions for enterprise...
-
National Account Manager
3 months ago
Scottsdale, United States Advanced Network Management Inc Full timeJob DescriptionJob DescriptionANM is looking for a National Account Manager to join our amazing team!Who We Are:ANM is a fast-growing IT consulting firm focused on building long-term, customer-focused relationships. We offer engineering excellence and quality customer service with a local focus. Our specialties include designing, developing, and deploying...
-
Account Manager- Phoenix
2 weeks ago
Scottsdale, United States Advanced Network Management Full timeANM is looking for an Account Manager to join our amazing team! Who We Are: ANM is a fast-growing IT consulting firm focused on building long-term, customer-focused relationships. We offer engineering excellence and quality customer service with a local focus. Our specialties include designing, developing and deploying solutions for enterprise networking,...
-
Account Manager- Phoenix
3 months ago
Scottsdale, United States Advanced Network Management Inc Full timeJob DescriptionJob DescriptionANM is looking for an Account Manager to join our amazing team!Who We Are:ANM is a fast-growing IT consulting firm focused on building long-term, customer-focused relationships. We offer engineering excellence and quality customer service with a local focus. Our specialties include designing, developing and deploying solutions...