Current jobs related to Quality Assurance Specialist – Life Underwriting - Montpelier - National Life Group
-
Montpelier, Vermont, United States National Life Group Full timeJob SummaryThe Quality Assurance Senior Specialist – Life Underwriting is a critical role within our underwriting department, responsible for ensuring the accuracy and compliance of underwriting decisions and processes. This position involves conducting thorough audits of underwriting files, identifying trends and areas for improvement, and providing...
-
Senior Quality Assurance Specialist
4 weeks ago
Montpelier, Vermont, United States National Life Group Full timeJob Summary The Senior Quality Assurance Specialist - Life Underwriting is responsible for evaluating and enhancing the quality of underwriting decisions and processes within National Life Group's underwriting department. This role involves conducting thorough audits of underwriting files to ensure compliance with National Life Group's philosophy,...
-
Montpelier, Vermont, United States National Life Group Full timeJob SummaryThe Quality Assurance Senior Specialist – Life Underwriting is a critical role within our underwriting department, responsible for ensuring the accuracy and compliance of underwriting decisions and processes. This position involves conducting thorough audits of underwriting files, identifying trends and areas for improvement, and providing...
-
Montpelier, United States National Life Group Full timeSummary The Quality Assurance Senior Specialist – Life Underwriting is responsible for evaluating and enhancing the quality of underwriting decisions and processes within NLG’s underwriting department. This role involves conducting thorough audits of underwriting files ensuring compliance with NLG’s philosophy, guidelines, regulatory standards,...
-
Quality Assurance Director
2 weeks ago
Montpelier, Vermont, United States National Life Group Full timeQuality Assurance Director - Life UnderwritingAt National Life Group, we are committed to excellence in all aspects of our business. As a Quality Assurance Director - Life Underwriting, you will play a critical role in ensuring the integrity and efficiency of our underwriting operations.Key Responsibilities:Develop and execute a comprehensive audit strategy...
-
Montpelier, Vermont, United States National Life Group Full timeJob SummaryThe Senior Underwriting Quality Assurance Specialist will be responsible for evaluating and enhancing the quality of underwriting decisions and processes within National Life Group's underwriting department. This role involves conducting thorough audits of underwriting files to ensure compliance with the company's philosophy, guidelines,...
-
Quality Assurance Director
1 month ago
Montpelier, United States National Life Group Full timeQuality Assurance Director - Life Underwriting Company Summary Come join one of America's fastest growing insurance companies with a stable history of 175 years. At National Life Group ("NLG"), we offer a flexible work environment with opportunity for growth. As a mission-driven business, our promises are as important as the products we sell. We encourage...
-
Quality Assurance Director
4 days ago
Montpelier, Vermont, United States National Life Group Full timeQuality Assurance Director - Life Underwriting Job SummaryThe Quality Assurance Director - Life Underwriting is a leadership role responsible for overseeing the internal audit function within underwriting. This individual will lead a team of audit professionals providing strategic direction and fostering a culture of continuous improvement and risk...
-
Quality Assurance Senior Specialist
1 month ago
Montpelier, Vermont, United States National Life Group Full timeQuality Assurance Senior Specialist - Life UnderwritingAt National Life Group, we are committed to delivering exceptional quality and service to our customers. As a Quality Assurance Senior Specialist - Life Underwriting, you will play a critical role in ensuring that our underwriting processes meet the highest standards of accuracy and compliance.Key...
-
Quality Assurance Specialist
2 weeks ago
Montpelier, Vermont, United States National Life Group Full timeQuality Associate (Disbursements)This role is part of our Customer Innovation Group, focused on delivering a great product and experience to our buying and selling customers. The Quality Associate will work with a variety of teams to ensure that transactions meet customer expectations and are compliant with expected standards.Key Responsibilities:Review...
-
Contact Center Quality Assurance Specialist
16 hours ago
Montpelier, Vermont, United States National Life Group Full timeJob DescriptionAt National Life Group, we are seeking a Quality Associate to work with our Contact Center team to ensure that we deliver positively transformative experiences to our customers. This role involves monitoring transactions performed by our Contact Center associates, identifying opportunities for process improvement, and implementing quality...
-
Associate Underwriter Training Program
2 weeks ago
Montpelier, Vermont, United States National Life Group Full timeAssociate Underwriter Training ProgramAt National Life Group, we are committed to providing our associates with the skills and knowledge necessary to succeed in their careers. Our Associate Underwriter Training Program is a comprehensive 16-week program designed to equip new hires with the expertise needed to conduct risk assessments and make informed policy...
-
Quality Assurance Supervisor
2 weeks ago
Montpelier, Vermont, United States Great Bay Staffing llc Full timeQuality Assurance SupervisorAt Great Bay Staffing llc, we're seeking a seasoned Quality Assurance Supervisor to lead our dynamic team. As a key member of our organization, you'll be responsible for spearheading quality assurance initiatives, fostering a culture of continuous improvement, and ensuring strict adherence to our comprehensive operation...
-
Quality Associate
1 month ago
Montpelier, United States National Life Group Full timeQuality Associate (Disbursements)This position is within our Customer Innovation Group and is focused on providing a great product and experience to our buying and selling customers. The role is part of a team responsible for performing quality reviews on transactions to make sure they meet customer expectations and are compliant with expected...
-
Operations Manager, Claims Specialist
1 month ago
Montpelier, Vermont, United States National Life Group Full timeJob SummaryThe Claims Team Manager is a key leadership role within National Life Group's Claims Team, responsible for driving the execution of team objectives, service delivery, and expectations. This individual will maintain an advanced working knowledge of claims procedures, policies, and system applications, as well as company life and annuity product...
-
Customer Service Quality Assurance Specialist
2 weeks ago
Montpelier, Vermont, United States Public Consulting Group Full timeJob SummaryPublic Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives.We are seeking a highly skilled Customer Service Quality Assurance Analyst to join our team. The successful candidate will be responsible for...
-
Quality Assurance Lead
4 weeks ago
East Montpelier, Vermont, United States CAI Full timeJob SummaryWe are seeking a highly skilled Quality Assurance Lead to join our team at CAI. As a Quality Assurance Lead, you will be responsible for mentoring and supporting QA Analysts in documenting detailed and exhaustive test cases.Key ResponsibilitiesProvide training to QA Analysts in documenting detailed and comprehensive test casesOversee the creation...
-
Quality Assurance Associate
4 days ago
Montpelier, Vermont, United States Food Lion Full timeJob SummaryAs a Quality Assurance Associate at Food Lion, you will play a vital role in maintaining a clean, safe, and inviting shopping environment for our customers. Your primary responsibility will be to ensure that our store meets the highest standards of quality and safety.Key Responsibilities• Maintain a clean and organized store environment,...
-
Life Operations Workflow Management Specialist
3 weeks ago
Montpelier, Vermont, United States National Life Group Full timeJob Summary:The Workflow Coordinator - Life Operations is responsible for proactively planning and managing departmental workflow to drive productivity and seamless service excellence for NLG customers and agents.This role educates new business managers to ensure clear understanding of the workflow plans and results, working closely with leadership across...
-
Life Operations Workflow Management Specialist
1 month ago
Montpelier, Vermont, United States National Life Group Full timeJob SummaryThe Workflow Coordinator for Life Operations plays a pivotal role in driving productivity and service excellence for National Life Group customers and agents. This individual proactively plans and manages departmental workflow, ensuring seamless operations and meeting Service Level Agreements. By working closely with leadership and the data...
Quality Assurance Specialist – Life Underwriting
2 months ago
Quality Assurance Specialist – Life Underwriting
Company Summary
Come join one of America’s fastest growing insurance companies with a stable history of 175 years. At National Life Group (“NLG”), we offer a flexible work environment with opportunity for growth. As a mission-driven business, our promises are as important as the products we sell. We encourage our associates to live our values: Do Good. Be Good. Make Good.
Our mission extends beyond the insurance and annuities policies that we sell. Our cause is also to make the world a better place through grants from our charitable foundation, paid time for our employees to volunteer, environmentally sustainable and healthy work sites, and events that promote the work of nonprofits in our own backyard.
We invite you to explore what we have to offer and to join our cause.
Role Summary
The Quality Assurance Specialist – Life Underwriting is responsible for evaluating and enhancing the quality of underwriting decisions and processes within NLG’s underwriting department. This role involves conducting thorough audits of underwriting files ensuring compliance with NLG’s philosophy, guidelines, regulatory standards, and industry best practices. The specialist will identify trends, deviations, and areas of improvement, providing detailed feedback and recommendations to underwriters and management maintaining the integrity and consistency of the underwriting process and driving continuous improvement.
Essential Duties and Responsibilities
Perform regular audits of the life underwriting cases to assess the accuracy and compliance with NLG’s philosophy, guidelines, regulatory requirements, and industry standards Review underwriter decisions, documentation, and risk assessments to ensure adherence to established guidelines Identify trends, discrepancies, and deviations from underwriting guidelines and provide constructive feedback Work closely with leadership providing guidance and clarification on best practices Assist in developing action plans to correct identified issues and monitor the implementation of recommended changes Collaborate with training team to develop educational materials and sessions based on audit findings, aimed at improving underwriting quality and consistency Participate in initiatives to enhance underwriting processes, reduce error rates, and improve overall quality Provide insights and recommendations for process improvements based on audit findings and industry best practices Service as a subject matter expert in underwriting Encourage a culture of continuous learning and development within the team and foster an environment that supports knowledge sharing and professional growth This position is preferred onsite/hybrid with the expectation that you are in the office three days per week with current campus days being Tuesday, Wednesday and Thursday (subject to change with advance notification and manager discretion).Minimum Qualifications
Bachelor's degree 7 years of life underwriting experience; preferred background would include designations such as FALU, FLMI, or other course work within ALU, LOMA or similar industry organizations Experience in signing-off on large cases exceeding five million in face amount Previous experience with accelerated and rules engine underwriting Must be able to communicate in an effective manner, both verbal and written Demonstrated skill in developing risk management and underwriting programsPreferred Qualifications
Experience in underwriting quality assuranceBenefits
Your benefits start day one and are flexible and customizable to your and your family’s specific needs. Check out the BENEFITS of a Career at National LifeThe base compensation range represents the low and high end of the range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to qualifications, skills, competencies, location, and experience. The range listed is just one component of our total compensation package for employees.Other rewards may include an annual bonus, quarterly bonuses, commissions, and other long-term incentive compensation, depending on the position. National Life offers a competitive total rewards package which includes: a 401(k) retirement plan match; medical, dental, and vision insurance; a company funded wellness account for director and below employees; 10 paid holidays; a generous paid time off plan (22 days of combined time-off for non-exempt employees and exempt employees have discretion in managing their time, including scheduling time off in the normal course of business, but in no event will exempt employees receive less sick time than required by state or local law); 6 weeks of paid parental leave; and 6 weeks of paid family leave after a year of full-time employment.National Life is accepting applications for this role on an ongoing basis and the role remains open until filled. National Life Group® is a trade name of National Life Insurance Company, Montpelier, VT – founded in 1848, Life Insurance Company of the Southwest, Addison, TX – chartered in 1955, and their affiliates. Each company of National Life Group is solely responsible for its own financial condition and contractual obligations. Life Insurance Company of the Southwest is not an authorized insurer in New York and does not conduct insurance business in New York. Equity Services, Inc., Member FINRA/SIPC, is a Broker/Dealer and Registered Investment Adviser affiliate of National Life Insurance Company. All other entities are independent of the companies of National Life Group.National Life Group1 National Life DrMontpelier, VT 05604Social Media Policy Site Disclosure and Privacy Policy
