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Conference Services Associate

2 months ago

Lancaster, United States DoubleTree Resort by Hilton Hotel Lancaster Full time

Summary

The Conference Services Associates provide the manpower in setting up rooms for various functions.

They also frequently interact with Guests to ensure satisfaction.

Essential Duties & Responsibilities include the following:

Sets meeting rooms for banquets and other functions. Maintains all Conference Services storage spaces, materials, and meeting spaces.  Responsible for vacuuming banquet rooms and mopping the tile floor in Palm Court at the completion of an event(s). Helps Guests to make their functions successful. Prepares and serves scheduled breaks to Guests. Assists in baggage handling. Interacts with other Resort departments to meet the needs of the Guests. Communicates with Manager and Conference Services Team to uphold service standards and to maximize department resources and efficiency. Due to the seasonal needs within the Hospitality Industry it may be necessary to adjust schedules to meet the demands of our business. Performs other duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

No prior experience or training.

Certificates, Licenses, Registrations

Hilton Brand Training upon hire

Safety Policies and Practices

The Team Member in this position is responsible for following Willow Valley’s safety policies and procedures, promoting safety, and identifying areas for improvement. The Team Member must be knowledgeable about, and follow, Willow Valley’s Safety Manual. The Team Member will be reviewed annually on workplace safety.

Source: Hospitality Online