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Customer Service Associate

2 months ago


Lancaster, New Hampshire, United States Woodsville Guaranty Savings Bank Full time

Woodsville Guaranty Savings Bank is a dedicated community financial institution located in New Hampshire, committed to meeting the banking needs of both businesses and individuals.

We are currently seeking a full-time Customer Service Associate to join our team. This role is essential in ensuring that our clients receive top-notch service at our Lancaster location.


Key Responsibilities:
  • Efficiently process customer transactions while delivering exceptional service.
  • Promote and provide various financial products and service solutions.
  • Assist customers with account services, including but not limited to processing deposits, withdrawals, loan payments, and check cashing.
  • Manage cash drawer and ATM balancing.
  • Order cash for the branch and serve as a backup for cash management.

Qualifications:
  • Demonstrated excellent customer service skills.
  • Ability to utilize and adapt to computer-based systems.
  • Experience in cash handling.

Benefits:
  • Health, dental, and vision insurance.
  • Life and long-term disability insurance.
  • 11 paid holidays.
  • 401(k) retirement plan with company contributions.
  • Student loan and tuition assistance.

Woodsville Guaranty Savings Bank values diversity in the workplace and encourages all qualified candidates to apply.