VP Strategic Client Manager Lead

1 month ago

Hartford, United States Munich Re Full time
VP Strategic Client Manager Lead Company HSB Location Hartford , United States

VP - Strategic Client Manager Lead

Hiring Manager: James Cunningham

The Strategic Client Manager Lead is at the forefront of our HSB Client Engagement strategy. This role is directly responsible for the profitable growth and servicing needs of HSB's top-tier reinsured clients and prospects in our fast-growing specialty niche business. Act as a go-to thought leader for the client by developing solid long-term relationships vertically and horizontally across the highest levels for the organization's assigned client companies which will lead to strategic partnerships. Understand the value of HSB products, pricing, service and solutions, as well as competitive offerings and articulate HSB benefits in a manner meaningful to our customer.

The Client Manager Lead will consultatively bring HSB's unique solutions for commercial and personal lines (coverages and services) to the Executive and Management teams of the primary insurance companies within their assigned client book. Strategically lead the different client teams to bring value to each client we service that assists them in achieving their strategic priorities, goals, and direction.

Qualifications

Education and Experience:
  • A Bachelor's Degree is required
  • MBA is preferred
  • Actuarial exams is highly desirable
  • 10+ years of proven industry experience in Reinsurance:
    • 7-10+ years performing as a Sr Client Manager or experience with C-suite level industry leaders preferably in super-regionals or national P&C carriers
    • Combination of underwriting, actuarial, operations, and/or sales experience
    • Experience advising leadership team and setting strategy
  • Demonstrated success in planning for and achieving profitable incremental results
  • This position requires travel, which can include overnight travel, as much as 30-40%


Knowledge and Skills:
  • Exceptional analytical skills in Underwriting and business analytics, adept at synthesizing complex data to inform strategic decisions.
  • Proven strategic thinking skills and experience in influencing vertical presidents and thought leaders, crafting bespoke solutions for specific verticals/groups, while adeptly negotiating with C-Suite leaders for overarching national carrier group outcomes.
  • Embodies leadership and possesses a keen strategic mindset.
  • Strong Client management & Project management skills.
  • Strong analytical and problem-solving skills, ability to think out new solutions ("outside of the box")
  • Strong willingness and ambition to drive change for our clients; ability to challenge authority and speak up.
  • Strong stakeholder management capabilities: good interpersonal, communication and relationship management skills for interactions with management and operational team.
  • A self-starter and independent learner who takes the initiative to challenge the status quo.
  • Passionate about technology and with an interest in disrupting the future with new solutions.


At The Hartford Steam Boiler, a subsidiary of Munich Re, we see Diversity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services.

We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. The work environment characteristics, and any physical and mental requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

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