Beverage Manager

3 months ago

Minneapolis, United States Aparium Hotel Group Full time
Position: Beverage Manager Location: Minneapolis, MN
Job Id: 652 # of Openings: 1 BEVERAGE MANAGER Reports to the Director of Food + Beverage: position is exempt WHO WE ARE Hotels done differently. It's not just a slogan or catchphrase, it is who we are in everything we do. We believe in the power of People, Place and Character; ensuring our properties are a place where individuals are valued and celebrated as a tribute to the neighborhoods and the people of the communities in which we operate; elevating our associates' pride in who they are, where they live and who we serve. Hewing Hotel is in Minneapolis' vibrant North Loop neighborhood, more commonly known as the Warehouse District, joining cultural stalwarts Traffic Zone Center for Visual Arts and Target Field, home to baseball's Minnesota Twins. With easy access to all interstates as well as Minneapolis' Metro Transit Blue Line and Northstar Commuter Rail, The Hewing sits at the literal crossroads of the Twin Cities. While Minneapolis presents a plethora of hospitality options, none tap into the local culture to create importance and significance beyond the business traveler. The Hewing occupies the historic Jackson Building, originally built in 1897, at the gateway to the Warehouse District, immediately tying it to local culture like no other competitor. Since its founding, Aparium has grown into a new kind of hotel brand, one that ventures off the beaten path, both geographically and philosophically. It is a sophisticated hotel brand known for its singular ability to combine the business acumen of large hospitality companies with the charm of boutique hotels, bringing the disparate forces together in bustling, smaller markets. WHO YOU ARE You are excited and passionate about being a leader in the three-ring circus that is a bar and lounge. You pride yourself in controlling chaos; and are adept at making each guest in your space feel like they are the only person in the room. While your mission is to provide an unmatched experience for your guests, you value the work and feedback of your associates as well. You enjoy and excel in the fast-paced and often high-pressure environment to execute what is needed in exceeding our guest's expectations and demonstrating the Aparium difference. You are attentive, courteous, efficient and motivate others by inspiring confidence, respect, enthusiasm, and collaboration. You are highly organized and can work in an often-unpredictable environment to meet deadlines, all while maintaining a positive and professional demeanor. THE ROLE The Beverage Manager reports directly to the Director of Food + Beverage. It is critical the person in this position is tactical and strategic; if you only prefer to "see the forest" and not "plant the trees," then this is not a role for you. All leaders of Aparium are required to get their hands dirty to unearth existing needs and personally ensure what needs to be fixed is taken care of. We are a young company that is in hyper-growth, so having the ability to be a soldier is as critical as being a general. The Beverage Manager will assist in leading the Bar team to execute the designated service periods in the Bar outlets. The Beverage Manager wears many different hats throughout the day -- leading by example while spending much of the day engaging with their associates and guests before, during, and after services. We encourage our leaders to inspire and challenge each other to be their best. A large degree of self-motivation is needed to drive the department, while collaborating with the Culinary team to execute the restaurant concept at a high level. As a leader within Aparium Hotel Group, the Beverage Supervisor will work with a phenomenal group of peers who will insist that they are collaborative, humble, experienced, and open-minded - no egos are allowed. The Beverage Manager will maintain and execute the standards of service for the outlets, assuring success for the guest experience. WHAT YOU WILL DO
  • Reinforce the company's Art + Science ideologies to ensure the experiences of translocal hospitality, intuitive service, and collaboration are implemented and modeled by yourself and every leader of the hotel
  • Create and maintain an energizing environment, with superior associates, dedicated to an attentive, distinctive food and beverage experiences
  • Hire, train, supervise, coach and motivate associates, with the main focus being the Bar team
  • Develop, coordinate and/or train on systems and continuing education programs
  • Create an environment where associates are empowered to deliver an outstanding guest experience
  • Identify service issues and take action to correct them
  • Responsible for daily floor service, helping the team create elevated guest experiences at all possible opportunities
  • Assist in the planning and execution of Lifestyle functions or special hotel events, offering creative ideas and collaborations from the community
  • Meet with beverage related vendors in collaboration with Food + Beverage leadership, collaborating on selection of new and existing beverage product
  • Foster and facilitate the collaborative innovation of the Bar team in preparing new cocktails and event ideas
  • Ensure that product is handled correctly, recipes are adhered to, and cost control SOP's are in place for all beverage related items
  • Organize requisition systems and act as a liaison between the beverage teams and the kitchen
  • Serve as a member of the Food + Beverage management team, working to better communicate and facilitate successful services
  • Train and supervise the proper usage of all food and beverage workspace, items, equipment and tools related to the Beverage program
  • Observe daily conditions of all physical facilities and equipment in the outlets; making recommendations for corrections and improvements as needed
  • Act as a point of contact for social media and PR opportunities to promote the Hewing Lounge, Rooftop and/or Beverage program at Hewing
  • Prepare associate schedules which allow for appropriate service while controlling labor costs and overtime
  • Serve as a role model and set a positive example for the entire team in all aspects of business, leadership and servant management
  • Prepare qualified employees for promotion to the next position and continually develop all employees to improve performance, working to create a culture of promoting from within
  • Evaluate each employee's performance based on clearly communicated standards and expectations and hold the employees accountable for performance
  • Thorough understanding of all food and beverage items offered, including ingredients, methods of preparation and proper service.
  • Be responsible for inventories directly involved with the operation of the Food and Beverage department, mainly with regards to beverage
  • Responsible for maintaining a monthly target combined beverage cost (liquor/beer/wine) as set by the Director of F+B
  • Oversee maintenance, cleanliness of all beverage equipment, bars, stations and storage areas
  • Work with Culinary and Food + Beverage leadership to design menus, beverage lists, pairings, etc.
  • Works with Culinary and Food + Beverage leadership to deliver a unified, captivating vision for the Food + Beverage operation
  • Ensure that financials goals of the Food + Beverage outlets and the hotel are being met, monitoring and controlling labor expenses and other divisional expenses such as supplies and equipment
  • Assist in preparing business forecasts as related to beverage
  • Assist in the Food + Beverage where needed
  • Other duties as assigned
HOW YOU WILL LEAD
  • Lead by example by working directly with each member of the team, being willing to patiently assist, train, coach and counsel with gentle correction and helpful feedback
  • Prepare the Bar team for success in managing the Bar team onboarding and sourcing and/or facilitating continuing education
  • Be a trusted coach and resource for the Food + Beverage team, always working to bring out the best of the team and the operation
WHAT YOU WILL NEED
  • Excellent reading, writing and oral proficiency of the English language
  • (2) Two or more years of food and beverage experience in reputable establishments
  • Excellent knowledge of spirits, craft cocktails, beer, wine and food
  • Thorough understanding of how to lead a team to deliver excellent service
  • Intermediate knowledge of computer-based systems, including MS office suite
  • Outstanding verbal and multi-tasking skills
  • Ability to obtain and/or maintain TIPS certification
  • Thorough understanding of POS systems and their functionality
  • Knowledge of working within a budget, controlling costs and assessing costs
As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment, and sense of belonging for all employees. We do not discriminate and believe every individual should be proud of who they are, where they come from and take pride in who we serve. Aparium is an E-Verify employer. #MGL
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