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Client Director

3 months ago

Alpharetta, United States opentext Full time

OPENTEXT 
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

 

 

YOUR IMPACT
As a Subject Matter Expert with OpenText Professional Services means spearheading transformative initiatives within Enterprise Information Management. As a Client Director, you will drive business growth by fostering deep client relationships and delivering strategic solutions that maximize ROI for our customers. Your influence will extend across sales, business development, and customer success, positioning you as a pivotal player in shaping organizational strategy and client outcomes.
 

WHAT THE ROLE OFFERS
•    Drive business growth by selling innovative solutions and driving change to achieve competitive advantages for clients.
•    Collaborate closely with Services sales and delivery teams to ensure successful project delivery and customer satisfaction.
•    Build and manage a robust pipeline, meeting quarterly and annual booking targets.
•    Lead negotiations for project deliverables, schedules, and costing with external suppliers and internal stakeholders.
•    Build and maintain trusted relationships with C-Level executives, advocating for client needs within OpenText.
•    Lead process improvements and oversee Professional Services team activities, including RFP responses and opportunity tracking.
•    Maintain timely updates in Salesforce.com, ensuring accurate opportunity forecasting and efficient proposal and contract management
 

WHAT YOU NEED TO SUCCEED
•    University Degree or College Diploma with 10+ years of Information Management/IT experience, or equivalent.
•    Minimum 7 years of experience in IT systems, ideally in Enterprise Content Management/AI, with a strong understanding of complex business processes.
•    Preferred background working in a Big 4 or major consulting organization, with a focus on specific industry expertise within the Easter United States.
•    Proven track record in selling Professional Services, with experience in achieving at least $1 million in annual fees.
•    Experienced in achieving or surpassing weekly, monthly, and quarterly sales targets.
•    Knowledge of OpenText products and their application to client business requirements.
•    Ability to quickly assess and estimate business requirements and align them with OpenText modules.
•    Strong project management skills with experience in large-scale Enterprise Content Management/AI projects.
•    Excellent communication skills with a professional presence, exhibiting confidence and maturity in client interactions.

 

ONE LAST THING:
OpenText is more than just a corporation, it's a global community where trust is foundational, excellence is standard, and achievements are celebrated. Join us in driving impactful solutions and shaping the future of Enterprise Information Management.

 

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.