Sea Logistics Customer Care Specialist, Export
3 days ago
- You will be responsible for the complete process of shipment includes arranging for pick-up or inland transportation, booking, document preparation (bill of lading, Kuehne+Nagel invoicing, certificate of origin, export declaration and/or AES, if applicable) forwarding, follow-up with tracking and tracing to destination and data quality requirement.
- Customer Service responsibilities include maintaining communication with vendor, shipper, customer, carrier, and Kuehne+Nagel overseas offices throughout the process and choosing proper routing appropriate to the customer's needs.
- Negotiate cost-effective rates with service providers to ensure maximum profitability.
- Maintain SOP (standard operating procedures) and customer profiles including key contacts, special requirements, contract rates and preferred routings/services/carriers.
- Participate in quotes for overseas offices as requested.
- Review information published on Kuehne+Nagel's Intranet system daily.
- Immediately report problems, operation disputes or discrepancies to a supervisor, manager, divisional manager, or branch manager.
- Read and work in accordance with Quality Management Work Instructions and QHSE procedures (ISO9001).
- Resolve issues respective to meeting client requirements, data input - general customer service inquiries related to tracking & tracing.
- Resolve billing discrepancies and discrepancies against client SOP's.
- 2 years' relevant experience in freight forwarding.
- 3+ years' current work experience in ocean freight forwarding.
- Good working knowledge of domestic and international geography including countries, major cities, seaport.
- Basic knowledge of U.S. Administration Regulations (FAA, FMC, EAR, Hazmat) and other government agency requirements.
- Strong verbal and written communication skills; and PC skills.
- You have the ability to complete IMO Security training classes.
-
Rockland, United States Kuehne + Nagel Full timeSea Logistics Customer Care Specialist, Export | United States | req119207 Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Rockland site is looking for a new Customer Care Specialist, Export to join our Sea Logistics team. YOUR ROLE Reporting to the Sea Logistics Customer Care...
-
Rockland, Massachusetts, United States Kuehne + Nagel Full timeAbout the RoleWe are seeking a highly skilled and experienced Sea Logistics Customer Care Specialist, Export to join our team at Kuehne + Nagel. As a key member of our Sea Logistics team, you will be responsible for coordinating export shipments, ensuring timely and accurate delivery, and providing exceptional customer service.Key ResponsibilitiesExport...
-
Rockland, Massachusetts, United States Kuehne+Nagel Full timeAbout the RoleWe are seeking a highly skilled and experienced Sea Logistics Customer Care Specialist, Export to join our team at Kuehne+Nagel. As a key member of our Sea Logistics team, you will be responsible for coordinating export shipments, ensuring timely and accurate delivery, and providing exceptional customer service.Key ResponsibilitiesExport...
-
Sea Logistics Customer Care Specialist
3 days ago
Rockland, Massachusetts, United States Kuehne+Nagel Full timeJob Summary:Kuehne+Nagel is seeking a highly skilled Customer Care Specialist to join our team. As a key member of our customer service department, you will be responsible for providing exceptional support to our clients.Key Responsibilities:Assist customers with inquiries and issues regarding shipments and logisticsMaintain accurate records of customer...
-
Logistics Specialist
2 weeks ago
Rockland, Maine, United States Domino's Pizza LLC Full timeBecome a valued member of our team at Domino's Pizza LLC as a Logistics SpecialistWe offer an engaging opportunity to develop your career within our organization.Enjoy daily cash earnings, including tips and mileage compensation.Acquire essential skills in customer relations and product distribution.Key Qualifications:Must be at least 18 years old.Possess a...
-
Procurement and Logistics Specialist
1 week ago
Rockland, Maine, United States Sierra Peaks Corporation Full timeProcurement and Logistics SpecialistSierra Peaks Corporation is committed to delivering exceptional products and services to our clientele. We are in search of a meticulous individual to become part of our team as a Procurement Specialist.Key Responsibilities:Identify and acquire goods and services in alignment with company protocols.Evaluate purchase...
-
Supply Chain Operations Intern
1 week ago
Rockland, United States Mohawk Global Logistics Full timePlease note that the salary range shown above is a general guideline only. Salary differentials are based on multiple factors including (but not limited to), geographic location, education/training, years of relevant experience/seniority, merit, qualifications, as well as market and business considerations. Mohawk Global considers all of these variables when...
-
Logistics Associate
2 weeks ago
Rockland, Maine, United States Domino's Pizza LLC Full timeJoin Our Team as a Delivery SpecialistAre you looking for a rewarding opportunity that offers both flexibility and financial benefits? As a Delivery Specialist at Domino's Pizza LLC, you will enjoy the advantage of receiving cash payments nightly, which includes tips and mileage reimbursement.This position serves as an excellent entry point into the world of...
-
Logistics Associate
2 weeks ago
Rockland, Maine, United States Domino's Franchise Full timeJob OverviewAre you eager to join a dynamic team?Do you appreciate earning cash daily? As a Domino's Delivery Specialist, you will receive nightly cash payments, including tips and mileage reimbursement. This role serves as an excellent introduction to the delivery industry, customer relations, and the preparation of quality products.Career AdvancementWe...
-
Floating Customer Care Associate
2 weeks ago
Rockland, Maine, United States Bar Harbor Bank & Trust Full timeJoin Bar Harbor Bank & Trust as a Part-Time Customer Service RepresentativeBar Harbor Bank & Trust provides a comprehensive benefits package that includes competitive compensation, referral bonuses, an employee stock purchase plan, and various insurance options such as medical, dental, vision, and life insurance. Additional benefits include paid holidays, a...
-
Bilingual Housing Specialist
4 weeks ago
Rockland, United States Activate Care Full timeJob DescriptionJob Description** This is an onsite role where applicants should reside within the Rockland, MA area to be considered for this position. **About Activate Care:At Activate Care, we’re on a mission to improve health equity and drive improved health outcomes across the country. Our Community Care Record platform enables healthcare and community...
-
Bilingual Housing Stabilization Specialist
4 weeks ago
Rockland, United States Activate Care Full time** This is an onsite role where applicants should reside within the Rockland, MA area to be considered for this position. **About Activate Care: At Activate Care, we're on a mission to improve health equity and drive improved health outcomes across the country. Our Community Care Record platform enables healthcare and community organizations to coordinate...
-
Bilingual Housing Stabilization Specialist
2 months ago
Rockland, United States Activate Care Full time** This is an onsite role where applicants should reside within the Rockland, MA area to be considered for this position. ** About Activate Care: At Activate Care, we’re on a mission to improve health equity and drive improved health outcomes across the country. Our Community Care Record platform enables healthcare and community organizations to coordinate...
-
Bilingual Housing Stabilization Specialist
2 months ago
Rockland, United States Activate Care Full timeJob DescriptionJob Description** This is an onsite role where applicants should reside within the Rockland, MA area to be considered for this position. **About Activate Care:At Activate Care, we’re on a mission to improve health equity and drive improved health outcomes across the country. Our Community Care Record platform enables healthcare and community...
-
Part-Time Customer Support Specialist
1 week ago
Rockland, Maine, United States Bar Harbor Bank & Trust Full timeBar Harbor Bank & Trust provides a comprehensive benefits package that includes competitive compensation, referral bonuses, an employee stock purchase plan, and various insurance options such as medical, dental, vision, and life insurance. Additionally, employees enjoy paid holidays, a 401(k) plan, paid time off, a wellness program, and opportunities for...
-
Part-Time Customer Support Specialist
1 week ago
Rockland, Maine, United States Bar Harbor Bank & Trust Full timeBar Harbor Bank & Trust provides a range of employee benefits including competitive compensation, referral bonuses, stock purchase options, and comprehensive insurance plans covering medical, dental, vision, and life. Additionally, employees enjoy paid holidays, a 401(k) retirement plan, paid time off, wellness initiatives, and opportunities for ongoing...
-
Warehouse Material Specialist
2 weeks ago
Rockland, Massachusetts, United States 3M Full timePosition Overview: As a Material Handler at 3M, you will play a crucial role in our logistics operations. Your responsibilities will include:Inventory Management: Monitor and maintain stock levels by accurately counting and organizing materials.Equipment Operation: Utilize forklifts and other machinery to efficiently transport materials within the...
-
Part-Time Customer Support Specialist
1 week ago
Rockland, Maine, United States Bar Harbor Bank & Trust Full timeBar Harbor Bank & Trust offers a comprehensive benefits package: competitive compensation, referral bonuses, an employee stock purchase plan, medical/dental/vision/life insurance options, paid holidays, a 401(k) plan, paid time off, a wellness initiative, continuing education support, and more.As the initial point of contact for our clients, the Customer...
-
Frontline Customer Experience Specialist
2 days ago
Rockland, Maine, United States Albertsons Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front-end team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide prompt and courteous service...
-
Bilingual Customer Support Specialist
2 weeks ago
Rockland, Maine, United States Energy Choice California Full timeJob OverviewPosition Type: Full-Time – Remote WorkWorking Hours: Flexible between 11:30 AM and 8:30 PMCompensation: $17.50 per hourBenefits: Available after 60 days for full-time employeesCompany OverviewEnergy Choice California is a customer service center that collaborates with various clients and Community Choice Aggregators (CCAs) in California. Our...