![TEKsystems](https://media.trabajo.org/img/noimg.jpg)
Desktop Support Technician
1 month ago
Description:
Summary: Provide technical assistance to end-users by diagnosing and resolving hardware, software, and network issues. Employee will install, configure, and maintain computer systems and peripherals, assist with hardware refresh projects, and support the on-boarding of new employees. Additionally, they document support activities within our ticketing system and escalate complex problems to higher-level IT staff as necessary.
Major Job Duties and Responsibilities
• Assist with hardware refresh projects, including the replacement of monitors, desktops, and laptops for end-users.
• Facilitate the on-boarding process for new employees by providing and setting up all necessary hardware according to their job roles.
• Troubleshoot and resolve technical issues reported by end-users that could not be resolved remotely by the Service Center.
• Provide deskside support and respond to user inquiries regarding software and hardware operations, typically addressing issues of lower complexity.
• Image computers and install required software as needed.
• Maintain accurate records of daily work assigned, issues encountered, remedial actions taken, and other activities.
• Must be able to bend, stoop frequently.
• Must be able to lift at least 40 pounds.
Skills:
Troubleshooting, hardware troubleshooting, hardware installation, pc troubleshooting, Customer service, Technical support, Desktop, Windows 10, Support, Active directory, Imaging, Deployment, Sccm, Install, servicenow
Additional Skills & Qualifications:
Education/Experience
• Associates degree in computer related field or equivalent training required
• Entry level
• 2 years experience required
• Experience with large scale hardware refresh projects
Responsibility level
• Exercises minimal independent judgment with direction from teammates and supervisor
Skills
• Strong verbal and written communication skills, with excellent problem-solving abilities, customer service orientation, and interpersonal skills (Required).
• Ability to work independently, manage time effectively, and pay close attention to detail to ensure permanent resolution of end-user requests (Required).
• Basic understanding of circuit boards, processors, electronic equipment, and computer hardware and software (Preferred).
• Proficiency in computer software, including configuration management, desktop communications, operating systems, and internet directory services (Typically required).
• Specific experience with Active Directory, SCCM, ServiceNow, AppV, Citrix, PowerShell, and BitLocker (Preferred).
Experience Level:
Entry Level
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
-
Desktop Support Technician
4 weeks ago
Oklahoma City, United States OakTree Staffing Full timeJob DescriptionJob DescriptionDesktop Support TechnicianLocation: Oklahoma City, OKDescriptionProvide technical assistance to end-users by diagnosing and resolving hardware, software, and network issues. Employee will install, configure, and maintain computer systems and peripherals, assist with hardware refresh projects, and support the on-boarding of new...
-
Desktop Support Technician
1 month ago
Oklahoma City, United States TEKsystems Full timeDescription: Summary: Provide technical assistance to end-users by diagnosing and resolving hardware, software, and network issues. Employee will install, configure, and maintain computer systems and peripherals, assist with hardware refresh projects, and support the on-boarding of new employees. Additionally, they document support activities within our...
-
Desktop Support Technician
3 weeks ago
Carson City, United States Insight Global Full timeLocation: Carson City, NV (On-site)Position Title: Desktop Support TechnicianPay Rate: $25/hr+Duration: 1 year on-rolling contractShift: M-F 7am-4pmRequired Skills & ExperienceStrong communication skills and customer serviceAbility to troubleshoot the whole Windows suiteAbility to troubleshoot computers, printers, and other related hardware such as servers,...
-
Desktop Support Technician
3 weeks ago
Carson City, United States Insight Global Full timeLocation: Carson City, NV (On-site)Position Title: Desktop Support TechnicianPay Rate: $25/hr+Duration: 1 year on-rolling contractShift: M-F 7am-4pmRequired Skills & ExperienceStrong communication skills and customer serviceAbility to troubleshoot the whole Windows suiteAbility to troubleshoot computers, printers, and other related hardware such as servers,...
-
Desktop Support Technician
1 week ago
Oklahoma City, United States TEKsystems Full timeDescription: Summary: Provide technical assistance to end-users by diagnosing and resolving hardware, software, and network issues. Employee will install, configure, and maintain computer systems and peripherals, assist with hardware refresh projects, and support the on-boarding of new employees. Additionally, they document support activities within our...
-
Desktop Support Technician
1 week ago
Union City, United States A3 Staffing Solutions Full timeJob DescriptionJob DescriptionDesktop Support Technician Onsite 100% - Mon-Fri 8a-5p; no on-callMust have experience with Office 365/SCCM/Windows 103 month contract to permanent - Will be converting @ $30 when made permanent Hands on experience in Windows imaging for Windows 10 and Windows 11To set up and manage user accounts and permissions to consent...
-
Desktop Support Technician
4 weeks ago
Garden City, United States LHH Full timeA rehabilitation and home care company is looking for a temporary Desktop Support Technician.They will work across departments, responsible for building and maintaining desktop systems and supporting software. This includes Mac and Windows PCs/laptops, printers, and mobile devices. The ideal candidate is a proactive, positive, and supportive IT member who...
-
Desktop Support Technician
4 weeks ago
Garden City, United States LHH Full timeA rehabilitation and home care company is looking for a temporary Desktop Support Technician.They will work across departments, responsible for building and maintaining desktop systems and supporting software. This includes Mac and Windows PCs/laptops, printers, and mobile devices. The ideal candidate is a proactive, positive, and supportive IT member who...
-
Desktop Support Technician/Field Technician
1 month ago
Long Island City, United States Universal Technologies Full timeUNIVERSAL Technologies is seeking a Desktop Support/Field Technician for an onsite position in Long Island City, NY. Applicants should be prepared for 100% onsite work from day one in Long Island City, NY, and various field offices. This is a W2 role open for Green Cards or Citizens only with comprehensive benefits who must be eligible to work directly for...
-
Desktop Support Technician
1 day ago
Jersey City, New Jersey, United States Motion Recruitment Full timeOur client is looking for a Desktop Support Technician for a 6-month contract in Hudson, MA 01749.Applicants must be currently authorized to work in the US on a full-time basis now and in the future. Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to...
-
Desktop Support Technician
2 weeks ago
Johnson City, United States AA2IT Full timeJob Summary We are looking for a Desktop Support Technician for a 3 month contract-to-hire opportunity in Johnson City, TN to provide high-level desktop and IT support. Qualifications This role requires a minimum of 2+ years of IT support and field hardware break-fix experience. A+ Certification or willing to obtain A+ certification within 90 days. OEM...
-
Desktop Support Technician
1 month ago
Culver City, United States New Era Technology Full timeNew Era Technology is a global technology solutions provider with 4,500+ employees and offices around the world. New Era offers Cloud, Managed, Professional, and Security services, and delivers Collaboration, Data Networking, Digital Transformation, and Physical & Life Safety solutions to more than 14,500 customers worldwide.We are looking for team members...
-
Desktop Support Technician
4 weeks ago
Kansas City, United States Ascendion Full timeAbout Ascendion:Ascendion is a full-service digital engineering solutions company. We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees. Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients....
-
Desktop Support Technician
3 weeks ago
Kansas City, United States Ascendion Full timeAbout Ascendion:Ascendion is a full-service digital engineering solutions company. We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees. Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients....
-
Desktop Support Technician ll
1 month ago
Union City, United States Strategic Systems Full timeJob DescriptionJob DescriptionJob Title: Desktop Support Technician llLocation: 3240 Whipple Road Union City CA 94587Duration: 3 Months contract to hire Shift timings: (M-F) 8-5Pay rate: $30/hr on w2 without benefits.Job Description· Is this position remote or in person? In Person on site 5 days a week· What will the primary day-to-day responsibilities...
-
Field Desktop Support Tech
3 weeks ago
California City, United States OSI Digital Full timeJob DescriptionJob DescriptionField Desktop Support TechRole: On siteLocation: California City, CA/ Palmdale, CAOSI Digital is looking for a Desktop support technician to join our team. The ideal candidate will have extensive and advanced desktop experience. This person will provide technical guidance and support to our business and customers, their...
-
Field Desktop Support Tech
2 months ago
California City, United States OSI Digital Full timeJob DescriptionJob DescriptionField Desktop Support TechRole: On siteLocation: California City, CA/ Palmdale, CAOSI Digital is looking for a Desktop support technician to join our team. The ideal candidate will have extensive and advanced desktop experience. This person will provide technical guidance and support to our business and customers, their...
-
Desktop Technician III
2 months ago
Tuba City, United States Cayuse Shared Services Full timeOverview: Cayuse Native Hawaiian Veterans, LLCis an SBA Tribal 8(a) certified technology and government solutions provider. We provide innovative solutions and delivery excellence across a range of information technology, business process outsourcing, and government client missions, focused on minimizing risk through the delivery of quality outcomes. The...
-
Desktop Support/Tech Bar Opening
4 weeks ago
Jersey City, United States The Peak Organization Full timeJob DescriptionJob DescriptionWe are seeking an experienced helpdesk, tech bar, desktop support technician to join our team! We are looking for someone with a minimum of 2-3 years experience providing desktop support in a corporate setting preferably financial services or trading floor. This is a long term indefinite contract role with 40 hours per week...
-
Desktop Support
1 week ago
Jersey City, United States The Peak Organization Full timeJob DescriptionJob DescriptionWe are seeking an experienced helpdesk, tech bar, desktop support technician to join our team! We are looking for someone with a minimum of 2-3 years experience providing desktop support in a corporate setting preferably financial services or trading floor. This is a long term indefinite contract role with 40 hours per week...