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B2B Account Executive

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Spring Lake MI, United States Garrison Dental Solutions LLC Full time

Description: The Account Executive II initiates contact with existing and potential customers and sells appropriate product and educates the customer where necessary to meet their needs and promote customer satisfaction. This role is responsible for meeting and exceeding Key Performance Indicators (KPI) as assigned to meet Garrison's goals. This position requires some travel to tradeshow, seminars, and other events with the expectation of at least 3 events annually.
Manages assigned accounts and maximizes inbound (IB) calls by cross-selling and up-selling products.
Completes business-to-business (B2B) sales calls to current, former, and prospective customers to meet and exceed trimester (TM) objectives.
Educates key contacts and decision-makers on product usage, ratings, safety, and performance.
Processes customer orders accurately and ensures quality customer service by resolving and documenting customer complaints and returns.
Ensures accuracy of customer data in the Customer Relations Management (CRM) database by confirming and updating profiles when taking orders or making outbound (OB) calls.
Provides live product demos and educates potential customers in a virtual environment.
Acts as company representative at several annual trade shows, seminars, and other networking events.
Dental Insurance
Health Savings Account Includes Annual Deposit from Garrison
Flexible Spending Account
Short and Long-Term Disability Insurance
Shift Differential (on applicable jobs)
Employee Assistance Program
Inventor Bonus Program
Tuition Reimbursement
Wellness Incentives including Gym Membership Reimbursements
We place high-focus on living our core values of teamwork, determination, quality, and continuous improvement.
We pursue a vision of innovating dentistry to restore healthy smiles worldwide.
Highly-engineered medical products from complex manufacturing
We design and manufacture highly-engineered medical devices for dentists worldwide.
We place significant investments in innovation and technology.
Our products are protected by intellectual property and verified manufacturing processes that push the limits of metal-
forming and injection-molding.
Garrison is a market leader for one of the most popular and reliable restorative dentistry procedures.
Demonstrated ability to work in a fast-paced telephone sales environment making 100+ OB calls per day
• Excellent sales and customer service skills, with proven negotiation and closing skills.
• Proficient with Microsoft Dynamics CRM or similar customer database.
• Proficient with Microsoft Office Suite.
• Proven experience in inside sales, account management, or a similar role.
• At least two years of B2B sales experience with proven ability to close sales.
• Proven track record of achieving and exceeding sales targets and stretch goals
Prolonged periods sitting at a desk, working on a computer, and talking on the telephone.
• Ability to travel regularly and spend long periods in a vehicle.
• Must be able to lift up to 50 pounds at times during travel.