GTM Global Program Manager

4 weeks ago

San Jose CA, United States Russell Tobin Full time

Job DescriptionJob Description

Title: GTM Global Program Manager - Reseller Vendor Management

Location: San Jose, CA 95110 (Hybrid role)

Duration: 11+ Months with possible extension.

Pay: 56/hr. on w2

Duties:

  • Manage end-to-end vendor relationships, onboarding, programs, and possible offboarding
  • Play a pivotal role in ensuring that the end-to-end vendor management processes and procurement policies are implemented efficiently
  • Develop, standardize and implement vendor processes and procedures in partnership with finance, program management, engineering, product, and the broader procurement organization.
  • Develop core playbook for vendor management best practices, enabling business owners to self-manage some of these processes directly
  • Program Execution: Establish and maintain partnerships with internal cross-functional teams to standardize and scale operations, from onboarding a customer, support rules of engagement, mid-term contract changes, tracking overages and royalty payments,
  • Cross-Functional Collaboration: Foster collaboration and alignment with various internal teams, including deal desk, order management, legal, support, customer success, royalty payments, engineering, product management, product marketing, marketing, legal, business development

Skills:

  • Experience taking a SaaS product to market or a program from concept to operation within large enterprise organization or launching a OEM or reseller type purchasing program, selling a vendor’s product on corporate sales order paper
  • The candidate will advocate for and implement new processes to provide efficiency, innovation, and speed.
  • The role will also drive continuous improvements using data analysis to drive operational improvements
  • Adaptability: Comfortable working in a fast-paced and dynamic environment, navigating through ambiguity, and adapting to evolving priorities, including managing different programs. Ability to multitask, meet tight deadlines, and maintain attention to detail
  • Collaboration and Communication: Exceptional interpersonal and communication skills, with the ability to collaborate effectively with cross-functional teams and external partners. Strong negotiation, influence, and conflict resolution skills
  • Operational Experience: Minimum of 5 years of experience in program management or related roles, preferably within the software or technology industry. Experience standardizing and scaling operations, from onboarding a customer, interfacing with technical support, mid term contract changes, tracking overages and royalty payments,
  • Project Management: Proven track record in successfully managing complex programs from initiation to completion. Excellent project management skills, including planning, budgeting, resource allocation, risk management, and milestone tracking.

Education

  • Bachelor's degree in a relevant field; advanced degree preferred in business administration, operations and finance or data oriented thinking, data driven approach.

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