VP Account Management
Found in: Jooble US O C2 - 2 weeks ago
VP Customer Success (Remote) at Carta Healthcare in Remote
~ Drive Customer Success Outcomes Increase renewal rates and reduce churn Expand our revenue in accounts through cross-sell and up-sell Influence future lifetime value through higher product adoption, customer satisfaction and overall health scores Drive new business growth through greater advocacy and reference-ability Define and Optimize Customer Lifecycle Map customer journey Develop listening points in the journey (e.g., Standardize interventions for each point in journey Define segmentation of customer base and varying strategies Identify opportunities for continuous improvement Learn from best practices in industry Manage Customer Success Activities Onboarding Training Professional Services Customer Support Customer Success Management Renewals Cross-sell / Up-sell Advocacy Measure Effectiveness of Customer Success Define operational metrics for team Establish system for tracking metrics Create cadence for review within team Expose... subset of metrics to executive team, company and board Lead World-class Customer Success Team Recruit experienced leaders for each functional role Attract high potential individual contributors into team Create rapid onboarding process for new team members Foster collaboration within team and across customer lifecycle Encourage continuous learning within team Enhance Effectiveness and Efficiency Through Technology Support systems Customer marketing software Reference and advocacy solutions Customer Success Management platform Inspire Customer Success Across Company Create company-wide culture of Customer Success Align with Marketing around marketing to existing clients Align with Product around driving product roadmap Align with Sales around cross-sell and up-sell and focus on selling with a retention focus Align with Finance around measurement and forecasting Align with Executive Team around key metrics and objectives Drive company-wide definition of ideal customer Create company-wide customer feedback loop What you'll need:5years experience in leading customer-facing organizations Ability to manage influence through persuasion, negotiation, and consensus building Ideally combined background of post-sale and sales experience Strong empathy for customers AND passion for revenue and growth Deep understanding of value drivers in recurring revenue business models Analytical and process-oriented mindset Demonstrated desire for continuous learning and improvement Net Promoter Score (NPS) experience a plus Enthusiastic and creative leader with the ability to inspire others Excellent communication and presentation skills Relevant Bachelor's degree; preference for computer science or related degrees Why we love Carta Healthcare, and why you will too Industry leading products Work hard, and have fun doing it Work alongside some of the most talented and dedicated teammates Mission driven Medical, Dental, Vision, 401K Flexible time offSalary Range:$200K -- $250KMinimum QualificationAccount ManagementEstimated Salary: $20 to $28 per hour based on qualifications
~ Drive Customer Success Outcomes Increase renewal rates and reduce churn Expand our revenue in accounts through cross-sell and up-sell Influence future lifetime value through higher product adoption, customer satisfaction and overall health scores Drive new business growth through greater advocacy and reference-ability Define and Optimize Customer Lifecycle Map customer journey Develop listening points in the journey (e.g., Standardize interventions for each point in journey Define segmentation of customer base and varying strategies Identify opportunities for continuous improvement Learn from best practices in industry Manage Customer Success Activities Onboarding Training Professional Services Customer Support Customer Success Management Renewals Cross-sell / Up-sell Advocacy Measure Effectiveness of Customer Success Define operational metrics for team Establish system for tracking metrics Create cadence for review within team Expose... subset of metrics to executive team, company and board Lead World-class Customer Success Team Recruit experienced leaders for each functional role Attract high potential individual contributors into team Create rapid onboarding process for new team members Foster collaboration within team and across customer lifecycle Encourage continuous learning within team Enhance Effectiveness and Efficiency Through Technology Support systems Customer marketing software Reference and advocacy solutions Customer Success Management platform Inspire Customer Success Across Company Create company-wide culture of Customer Success Align with Marketing around marketing to existing clients Align with Product around driving product roadmap Align with Sales around cross-sell and up-sell and focus on selling with a retention focus Align with Finance around measurement and forecasting Align with Executive Team around key metrics and objectives Drive company-wide definition of ideal customer Create company-wide customer feedback loop What you'll need:5years experience in leading customer-facing organizations Ability to manage influence through persuasion, negotiation, and consensus building Ideally combined background of post-sale and sales experience Strong empathy for customers AND passion for revenue and growth Deep understanding of value drivers in recurring revenue business models Analytical and process-oriented mindset Demonstrated desire for continuous learning and improvement Net Promoter Score (NPS) experience a plus Enthusiastic and creative leader with the ability to inspire others Excellent communication and presentation skills Relevant Bachelor's degree; preference for computer science or related degrees Why we love Carta Healthcare, and why you will too Industry leading products Work hard, and have fun doing it Work alongside some of the most talented and dedicated teammates Mission driven Medical, Dental, Vision, 401K Flexible time offSalary Range:$200K -- $250KMinimum QualificationAccount ManagementEstimated Salary: $20 to $28 per hour based on qualifications
Drive Customer Success Outcomes Increase renewal rates and reduce churn Expand our revenue in accounts through cross-sell and up-sell Influence future lifetime value through higher product adoption, customer satisfaction and overall health scores Drive new business growth through greater advocacy and reference-ability Define and Optimize Customer Lifecycle Map customer journey Develop listening points in the journey (e.g., Standardize interventions for each point in journey Define segmentation of customer base and varying strategies Identify opportunities for continuous improvement Learn from best practices in industry Manage Customer Success Activities Onboarding Training Professional Services Customer Support Customer Success Management Renewals Cross-sell / Up-sell Advocacy Measure Effectiveness of Customer Success Define operational metrics for team Establish system for tracking metrics Create cadence for review within team Expose... subset of metrics to executive team, company and board Lead World-class Customer Success Team Recruit experienced leaders for each functional role Attract high potential individual contributors into team Create rapid onboarding process for new team members Foster collaboration within team and across customer lifecycle Encourage continuous learning within team Enhance Effectiveness and Efficiency Through Technology Support systems Customer marketing software Reference and advocacy solutions Customer Success Management platform Inspire Customer Success Across Company Create company-wide culture of Customer Success Align with Marketing around marketing to existing clients Align with Product around driving product roadmap Align with Sales around cross-sell and up-sell and focus on selling with a retention focus Align with Finance around measurement and forecasting Align with Executive Team around key metrics and objectives Drive company-wide definition of ideal customer Create company-wide customer feedback loop What you'll need:
years experience in leading customer-facing organizations Ability to manage influence through persuasion, negotiation, and consensus building Ideally combined background of post-sale and sales experience Strong empathy for customers AND passion for revenue and growth Deep understanding of value drivers in recurring revenue business models Analytical and process-oriented mindset Demonstrated desire for continuous learning and improvement Net Promoter Score (NPS) experience a plus Enthusiastic and creative leader with the ability to inspire others Excellent communication and presentation skills Relevant Bachelor's degree; preference for computer science or related degrees Why we love Carta Healthcare, and why you will too Industry leading products Work hard, and have fun doing it Work alongside some of the most talented and dedicated teammates Mission driven Medical, Dental, Vision, 401K Flexible time off
Account ManagementEstimated Salary: $20 to $28 per hour based on qualifications Company information
Our multidisciplinary team of experts combines insights from various industries to innovate solutions to common healthcare data challenges. We are passionate about improving the healthcare environment to make the patient journey more predictable and successful. We complement our industry-leading technology with our team’s expertise to streamline workflows that have traditionally been roadblocks to hospitals efficiently harnessing their own data for patient care, quality, operational, and research initiatives. We believe that the path to a better patient journey starts with allowing nurses and physicians to once again focus on practicing and advancing medicine.
Artificial Intelligence, Healthcare IT, Machine Learning, EHR Integration, Clinical Data Abstraction, Clinical Notes, Patient Registries , Preference Cards, and Perioperative Performance
#
-
VP, Brand
Found in: Jooble US O C2 - 3 weeks ago
San Francisco, CA, United States Reputation Management Consultants Full timeReputation Management Consultants (RMC) is a reputation management firm used by high-profile individuals, professionals, executives, politicians, leaders, celebrities, individuals, and companies of all sizes, including Fortune 1000 companies and governments. Our performance-driven team consists of former journalists, communicators, marketers, creative...
-
VP, Account Management- Remote
Found in: Jooble US O C2 - 3 weeks ago
San Francisco, CA, United States CLevelCrossing Full timeVP Legal, Corporate Join the team as our next VP of Legal, Corporate. Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help...
-
VP Accounting/Controller
Found in: Jooble US O C2 - 3 weeks ago
Los Angeles, CA, United States Reliant Capital Full timeJob Description Job Description Reliant Capital is seeking a VP, Corporate controller with accounting experience in real estate or financial services. This role leads a team of accounting professionals, and manages all aspects of the company's accounting, financial reporting, and related controls, ensuring accuracy, integrity, and compliance of financial...
-
(CFO) VP of Finance
Found in: Jooble US O C2 - 3 weeks ago
Pleasanton, CA, United States Jobot Full timeThis range is provided by Jobot. Want to learn more about this role and Jobot? Click our Jobot logo and follow our LinkedIn page! Company that is the first of its kind, providing the simplest and most convenient way for restaurants to order their supplies and have them delivered. A competitive compensation package including base and stock options ~...
-
FA POST Finance Manager
1 day ago
Mountain View, United States Technical Staffing Resources Full timeJob Code: #572283 Title: FA POST Finance Manager (Hybrid) Job Type: Direct Hire Job Location: Mountain ViewCA Job Description: Job Title: Finance Manager (Hybrid) Location: Mountain View, CA Internal Job ID: 572283 Pay Rate: $160K - #180K/ YR Bay Area based Foundation giving back to local community seeks a Finance Managerfor a finance and operations role,...
-
VP Customer Success
Found in: Jooble US O C2 - 2 weeks ago
Mountain View, CA, United States Carta Healthcare Full timeVP Customer Success (Remote) at Carta Healthcare in Remote Responsibilities:Drive Customer Success Outcomes Increase renewal rates and reduce churn Expand our revenue in accounts through cross-sell and up-sell Influence future lifetime value through higher product adoption, customer satisfaction and overall health scores Drive new business growth through...
-
Accounting Success Manager
5 days ago
Mountain View, United States Docyt Full timeJob DescriptionJob DescriptionAs a Accounting Success Manager at Docyt, you’ll lead the customer relationship, delivering maximum value to our existing customers and newcomers alike. You’ll partner with our customer stakeholders, ensuring that we understand their business needs and objectives, thus driving success utilizing Docyt products. We’re...
-
Senior Account Manager
1 week ago
Mountain View, United States Newsbreakdigest Full timeAbout the Role As a senior account manager, you will support the business objectives of the Ad Platform team by driving growth with existing customers by helping them leverage our platform to meet and exceed their KPIs. You will learn and help develop new processes as this still-growing business adds products and explores new ad monetization opportunities....
-
Accounting Success Manager
2 weeks ago
Mountain View, United States Docyt Full timeJob DescriptionJob DescriptionAs a Accounting Success Manager at Docyt, you’ll lead the customer relationship, delivering maximum value to our existing customers and newcomers alike. You’ll partner with our customer stakeholders, ensuring that we understand their business needs and objectives, thus driving success utilizing Docyt products. We’re...
-
Executive VP
Found in: Jooble US O C2 - 3 weeks ago
Mountain View, CA, United States Groupe President Electronics Full timeExecutive Vice President, Finance (SVCF) For the past 11 years, the mission of the Silicon Valley Community Foundation (SVCF) has been to advance innovative solutions to challenging problems. SVCF has engaged donors, corporations, government and community partners in efforts to make the Silicon Valley region and the world a better place. Under CEO Nicole...
-
Director of Hardware for the new Automotive Design Center in Mountain View, CA
Found in: Jooble US O C2 - 3 weeks ago
Mountain View, CA, United States OSI Engineering Full timeDirector of Hardware for the new Automotive Design Center in Mountain View, CA Summary Responsible for overseeing hardware development within the hardware platform development division. Guarantee the successful identification, evaluation, and endorsement of technical solutions aligning with sustainable business strategies and needs. Spearheaded hardware...
-
Technical Account Manager
6 days ago
Mountain View, United States E-Solutions INC Full timeJob DescriptionJob DescriptionJob Title: Technical Account Manager Location: Mountain View, CA JD: Excellent domain knowledge of Android enterprise, bulk enrolment tools like Google Zero touch and/or Samsung Knox Mobile Enrolment, EMM/MDM solutions & a basic understanding of Android OS Experience with enrolling and managing Android devices with at least 1...
-
Account Manager, Publisher Relationship
2 weeks ago
Mountain View, United States Newsbreakdigest Full timeAbout the Role This role is part of the Business Development team at NewsBreak. This team identifies and sources new quality content partnership opportunities across the US. In order to do this, we build strong relationships with content partners that range from large media groups to small local publications and individual content creators. The Publisher...
-
Dir, Hardware
3 weeks ago
Mountain View, United States CARIAD Full timeJob DescriptionJob DescriptionWe are CARIAD, an automotive software development team with the Volkswagen Group. Our mission is to make the automotive experience safer, more sustainable, more comfortable, more digital, and more fun. To achieve that we are building the leading tech stack for the automotive industry and creating a unified software platform...
-
Senior Marketing Manager
7 days ago
Mountain View, United States PredictSpring Full timeRole PredictSpring is looking for a Senior Marketing Manager to drive marketing initiatives including digital ad campaigns, event marketing, white papers, and website content development. We are looking for an amazing SaaS marketing professional who loves to work in a fast moving startup environment. This role requires critical thinking and strong execution...
-
Senior Accounting Manager
Found in: Jooble US O C2 - 6 days ago
San Francisco, CA, United States Selective Insight Full timeThe Senior Accounting Manager will help with the exciting growth of an Accounting Advisory Firm (our client) and facilitate the business through day-to-day accounting operations, implementation, and management of client's accounting and finance processes. Responsibilities Execution and Improvement of the Monthly, Quarterly, and Year-end close...
-
Director of Hardware for the new Automotive Design Center in Mountain View, CA
Found in: Appcast US C2 - 2 weeks ago
Mountain View, United States OSI Engineering Full timeDirector of Hardware for the new Automotive Design Center in Mountain View, CA Summary Responsible for overseeing hardware development within the hardware platform development division. Guarantee the successful identification, evaluation, and endorsement of technical solutions aligning with sustainable business strategies and needs. Spearheaded hardware...
-
Director of Hardware for the new Automotive Design Center in Mountain View, CA
Found in: Appcast Linkedin GBL C2 - 3 weeks ago
Mountain View, United States OSI Engineering Full timeDirector of Hardware for the new Automotive Design Center in Mountain View, CA Summary Responsible for overseeing hardware development within the hardware platform development division. Guarantee the successful identification, evaluation, and endorsement of technical solutions aligning with sustainable business strategies and needs. Spearheaded hardware...
-
Senior Marketing Manager
Found in: Appcast Linkedin GBL C2 - 3 weeks ago
Mountain View, United States PredictSpring Full timeRolePredictSpring is looking for a Senior Marketing Manager to drive marketing initiatives including digital ad campaigns, event marketing, white papers, and website content development. We are looking for an amazing SaaS marketing professional who loves to work in a fast moving startup environment. This role requires critical thinking and strong execution...
-
Senior Accountant
1 week ago
Mountain View, United States Intuit Full timeOverview The QuickBooks Payroll Money team is on a mission to transform small business (“SMB”) payroll money movement using technology and data to simplify the process. If you are passionate about innovating for small businesses, solving customer problems, tapping the power of big data, and working in a fast-paced and fun environment, we invite you to...