Systems Director

3 weeks ago


Boston MA, United States Action for Boston Community Development Full time

Systems Director

Department: Education, Training, and Youth Services

Employment Type: Permanent - Full Time

Location: Dorchester/Roxbury

Description

The MassHire Career Center connects qualified job seekers with employers, providing the tools and resources needed to start a career, increase skills or find a new job. Join us as a Systems Diretor in creating a supportive and enriching environment for our community. If you are passionate about community development, possess the required skills, we invite you to apply.

Key Responsibilities
  • Oversees program design, procedures, implementation, evaluations and corrective actions.
  • Designs, develops, implements and coordinate collaborative programs and new workforce development projects.
  • Ensures the Career Center attains measurable outcomes that aligns with contractual obligations and/or enhances the programs and services of the employment and training system.
  • Oversees the staff of the Career Centers, and monitor partner involvement.
  • Oversees system design, policies, and implementation.
  • Evaluates and report on the impact of the program initiatives and ensures the adoption of continuous improvement methodologies for the benefit of the customers.
  • Reviews the budget, revenues, and expenses of the Career Center.
  • Establish Career Center operational goals.
  • Set objectives for staff, supervises and evaluates job performance.
  • Provides and/or ensures technical assistance and training to staff, subcontractors and collaborating agencies.
  • Works with representatives from Federal, State and local agencies to develop and coordinate collaborative programs.
  • Develops and maintains community contacts, planning groups and collaborators to assist in the design, development and implementation of Career Center programming.
  • Work closely with system partners to align programs to create a seamless system of service delivery.
  • Coordinates business outreach strategies to increase industry participation in the workforce development system.
  • Expand the network of partners and assists in the development of access points for service in the community.
  • Interpret laws, regulations and policy guidance in the evaluation of programs for compliance.
  • Perform other related duties as assigned from time to time.
Skills, Knowledge and Expertise
  • A minimum of a Bachelor’s degree in business, public administration, human resources or related field, and five to ten years related experience required.
  • Current or past operational experience in managing career center services is preferred.
  • Ability to present information to various stakeholders, orally and in written form.
  • Demonstrated understanding of related Federal, State and Local statutes, regulations and policies.
  • Strong written and oral communication skills.
  • Ability to work sensitively and effectively with people of diverse cultural backgrounds.
Why Work Here
  • Make a Difference: Every day, your work directly impacts the lives of thousands in the Greater Boston community, empowering them and making positive, lasting change.
  • Inclusive Environment: ABCD values the diversity of its workforce, with an inclusive culture that respects individuality and promotes collaboration.
  • Continuous Learning: We offer numerous training and development opportunities, ensuring our staff remain at the forefront of community action methodologies and strategies.
  • Comprehensive Benefits: At ABCD, we take care of our own, providing a competitive benefits package, including health coverage and retirement plans.
  • A Legacy of Impact: Join an organization that boasts a legacy spanning over half a century, consistently championing the rights and needs of our community's most vulnerable.
  • Teamwork & Camaraderie: Be a part of a passionate team, united in their mission to combat poverty, and ensure every individual can reach their fullest potential.
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