Systems Director

3 weeks ago

Boston, United States Action for Boston Community Development, Inc., (ABCD) Full time

The MassHire Career Center connects qualified job seekers with employers, providing the tools and resources needed to start a career, increase skills or find a new job. Join us as a **Systems Diretor** in creating a supportive and enriching environment for our community. If you are passionate about community development, possess the required skills, we invite you to apply.Key Responsibilities
- Oversees program design, procedures, implementation, evaluations and corrective actions.
- Designs, develops, implements and coordinate collaborative programs and new workforce development projects.
- Ensures the Career Center attains measurable outcomes that aligns with contractual obligations and/or enhances the programs and services of the employment and training system.
- Oversees the staff of the Career Centers, and monitor partner involvement.
- Oversees system design, policies, and implementation.
- Evaluates and report on the impact of the program initiatives and ensures the adoption of continuous improvement methodologies for the benefit of the customers.
- Reviews the budget, revenues, and expenses of the Career Center.
- Establish Career Center operational goals.
- Set objectives for staff, supervises and evaluates job performance.
- Provides and/or ensures technical assistance and training to staff, subcontractors and collaborating agencies.
- Works with representatives from Federal, State and local agencies to develop and coordinate collaborative programs.
- Develops and maintains community contacts, planning groups and collaborators to assist in the design, development and implementation of Career Center programming.
- Work closely with system partners to align programs to create a seamless system of service delivery.
- Coordinates business outreach strategies to increase industry participation in the workforce development system.
- Expand the network of partners and assists in the development of access points for service in the community.
- Interpret laws, regulations and policy guidance in the evaluation of programs for compliance.
- Perform other related duties as assigned from time to time.

Skills, Knowledge and Expertise
- A minimum of a Bachelor’s degree in business, public administration, human resources or related field, and five to ten years related experience required.
- Current or past operational experience in managing career center services is preferred.
- Ability to present information to various stakeholders, orally and in written form.
- Demonstrated understanding of related Federal, State and Local statutes, regulations and policies.
- Strong written and oral communication skills.
- Ability to work sensitively and effectively with people of diverse cultural backgrounds.

Why Work Here
- Make a Difference: Every day, your work directly impacts the lives of thousands in the Greater Boston community, empowering them and making positive, lasting change.
- Inclusive Environment: ABCD values the diversity of its workforce, with an inclusive culture that respects individuality and promotes collaboration.
- Continuous Learning: We offer numerous training and development opportunities, ensuring our staff remain at the forefront of community action methodologies and strategies.
- Comprehensive Benefits: At ABCD, we take care of our own, providing a competitive benefits package, including health coverage and retirement plans.
- A Legacy of Impact: Join an organization that boasts a legacy spanning over half a century, consistently championing the rights and needs of our community's most vulnerable.
- Teamwork & Camaraderie: Be a part of a passionate team, united in their mission to combat poverty, and ensure every individual can reach their fullest potential.

About Action for Boston Community Development

ABCD is the shortest distance between two points — from where you are to where you want to be. Discover the tools and resources you need to move from poverty to stability and from stability to success.

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