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Administrative Assistants-Temp-Legal

2 months ago

Owings Mills MD, United States TEKsystems Careers Full time

TekSystems is currently hiring for several administrative clerk positions (Licensing associates) in the Owings Mills area MUST HAVE: Any receptionist, customer service, call center, administrative, data entry, or something similar experience These openings do start ASAP
As the Initial Licensing & Title Associate, you will be the primary owner for transactions related to handle initial title & registration completion for units based on states. Strong organizational planning, decision making, execution and proven analytical skills required
- Solid PC skills (Word, Excel, PowerPoint) and user level application knowledge, data entry and typing skills and be familiar with general office equipment.Follow Title Management Processing procedures including title management and collaboration of employee and project team will be necessary to accomplish goals
 Strong organizational planning, decision making, execution and proven analytical skills required
- 30% Establish and manage relationships with internal/external clients and with independent external agencies (tag agents, dealers) to facilitate the initial title & registration vehicle transaction processing
• Provide escalation assistance for FPS Partners and act as a secondary contact for customers
20% Become a subject matter expert in assigned states for all initial titling & registration functions.
• Effectively manage state portfolio for all type of units required; provides analysis, and recommendations in support of titling process. 15% Resolve issues that arise through the Sales Force tasking tool or email accurately based on urgency and priority.
• Partners with other Operations and Client Business units to ensure the proper guidance, education or updates for the initial title & registration of units during the title & registration process.
10% Assist other team members as needed with their assigned work to ensure departmental goals and objectives are achieved this is done by monitoring title quest queue based on assigned region and leveraging capacity where needed to assist in team goal
• This may also include title management projects where multiple units for one client are in need of processing and collaboration of employee and project team will be necessary to accomplish goals.
Or 2-3 years professional experience in office environment
• Proficient in Microsoft Office and ability to learn and adapt to programs and apps designed specifically for client


We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.