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RN Clinical Liaison

2 months ago

Tampa FL, United States Chapters Health System Full time
RN Clinical Liaison

It's inspiring to work with a company where people truly BELIEVE in what they're doing When you become part of the Chapters Health Team, you'll realize it's more than a job. It's a mission. We're committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success Role: The Admission RN assesses patients in their place of residency or in hospitals and initiates care into the services of Chapters Health System. Ensures a seamless transition to Care Navigation and serves as an ambassador of the Organization. Qualifications: * Bachelor's degree in nursing or related field or an equivalent combination of education and experience * Current Florida license as RN, current active single-state out-of-state nurse license, or current active multistate/compact nurse license * Minimum of two (2) years of RN experience in acute care, hospice, home health care or other post-acute care * Strong clinical assessment skills with preferred background in emergency department or ICU * Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system * Ability to effectively communicate in English (verbal and written); bi-lingual in Spanish preferred * Ability to present services in a professional and articulate manner * Mobile Driver - Valid driver's license and automobile insurance per Company policy * Reliable transportation to meet schedule * Ability to work in a team environment and intervene appropriately * Ability to manage multiple priorities simultaneously and effectively handle the emotional stress of the workload * Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation * Strong goal/outcome orientation with exceptional time management skills * Excellent customer service focus * Active BLS for healthcare professionals from the American Heart Association or Red Cross. Employees hired prior to 12/31/2022 must obtain certificate prior to 10/1/2023 Competencies: * Satisfactorily complete competency requirements for this position Responsibilities of all employees: * Represent the Company professionally at all times through care delivered and/or services provided to all clients. * Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse. * Comply with Company policies, procedures and standard practices. * Observe the Company's health, safety and security practices. * Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company. * Use resources in a fiscally responsible manner. * Promote the Company through participation in community and professional organizations. * Participate proactively in improving performance at the organizational, departmental and individual levels. * Improve own professional knowledge and skill level. * Advance electronic media skills. * Support Company research and educational activities. * Share expertise with co-workers both formally and informally. * Participate in Quality Assessment and Performance Improvement activities as appropriate for the position. Job Responsibilities: * Completes clinical admissions for all Company services including, but not limited to: * Explains services to potential patients/families and addresses questions regarding patient fears, physical limitations, while putting the patient/family at ease; presents services in an empathetic and compassionate manner * Identifies admission objections, concerns or other entry barriers and provides responses * Educates patient/family on admission requirements and addresses immediate needs * Completes informed consents and initial assessment according to regulations and Company policy * Provides information to Physicians and initiates Plan of Care to address patient's immediate needs * Initiates skilled nursing interventions to prevent complications, alleviate symptoms and maximize physical and emotional comfort * Obtains Physician orders * Completes documentation per Company policy * Acts as the Company representative at assigned facilities while facilitating referrals to all service lines; works closely with referring hospitals, physicians, facilities, patients, families, and the general public. * Communicates frequently with Care Navigation staff to ensure timely follow-up. When assignment is complete, informs the Care Navigation team and prepares for next assignment. * Provides all necessary clinical communication timely using SBAR. * Discusses any potential needs with after-hours staff. * Obtains consents for services and arranges safe discharge in an efficient manner for referred and eligible patients while meeting productivity expectations. * Obtains medical record information for the referral. * Develops strong relationships with case managers, physicians, etc. at facilities. * Works with Professional Relations Representatives (PRRs) to provide education on all available services. * Provides care for any GIP patients in a hospital including daily visits, professional management, documentation and efficient discharge. * Performs other duties as assigned. Physical Demands for Post Offer/Pre-Placement (The demands described below are representative of those that must be met by an individual to perform the essential functions of the job, with or without reasonable accommodation.): While performing the duties of this job, the following abilities are required: see; hear; talk; walk; use hands to finger, handle or feel. Frequently required to: stand; sit; reach with hands/arms; lift; bend; balance. Occasionally required to: pull; push; stoop/crouch; kneel; climb stairs. This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.