Account Manager

3 weeks ago


Phoenix AZ, United States FM Industries Full time

is recognized as a premier manufacturing solutions provider of manufacturing services for the semiconductor capital equipment market. Our partnership with
This Account Manager job description is not intended to be all-inclusive and is subject to change or include other duties as assigned by management.
Account Manager BENEFITS:
We offer a full complement of benefits including medical, dental, vision, life insurance, short and long-term disability, generous time off plan, observe nine holidays, and a 401k saving plan with a 30% match
Account Manager DESCRIPTION:
Responsible for managing key customer contacts and maintaining a long-term relationship with accounts. Account Manager
Resolve any issues and problems faced by customers and deal with complaints to maintain trust
• As arises, deliver bad news and a recovery plan
• Prepare regular reports of progress and forecasts using key account metrics
• Comply with applicable environmental, health and safety laws and regulations, Company policy and accepted safe work practices
Account Manager EDUCATION AND/OR EXPERIENCE REQUIRED:
• Bachelor‘s Degree and/or 3-5 years of customer support experience
• Experience in Account and Customer Management and managing major national accounts
• Strong relationship building, negotiation, leadership and influencing skills and a positive attitude
• Highly self-motivated and autonomous with self-initiative to undertake or continue a task or activity with minimal supervision
• System proficiency, especially in Excel, and ability to learn in-depth internal software programs


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