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Account Support Specialist I

1 month ago


Provo UT, United States Tesani Companies Full time

Account Support Specialist
Lift Credit is an online lender for personal installment loans. Many of our customers have no credit or poor credit, and cannot be approved for a loan with their banks. Our core purpose is to save these credit challenged consumers from payday lending. We want to bridge the gap between bank loans and payday loans to give everyone a chance for financial inclusion. Lift Credit is looking for an upbeat Account Support Specialist to help our customers through the loan application process. Account Managers use their knowledge and experience to help customers receive loans as quickly as possible. Field inbound and make outbound calls to help customers with loan applications
Organize customer documents and information
Provide accurate information about Lift Credit products and services
Provide outstanding customer service to Lift Credit customers
Exemplary writing and verbal communication skills
Computer literate
1+ year of experience in a customer service or sales environment preferred
We participate in quarterly company hangouts, monthly in-office parties, killer holiday parties, Maverick Speaker Series, and a monthly CEO book club At Lift Credit, we provide monthly service opportunities with our partner, Sunshine Heroes, for employees and their families to give back
Lift Credit is a part of Tesani Companies - a holding company that specializes in building enduring businesses. Lift Credit gets to enjoy the perks of being part of a larger company, while maintaining the small business feeling.