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General Manager, CRM
4 months ago
NYSE:AI) is a leading Enterprise AI software provider for accelerating digital transformation. The proven C3 AI Platform provides comprehensive services to build enterprise-scale AI applications more efficiently and cost-effectively than alternative approaches. The C3 AI Platform supports the value chain in any industry with prebuilt, configurable, high-value AI applications for reliability, fraud detection, sensor network health, supply network optimization, energy management, anti-money laundering, and customer engagement. C3 AI is seeking a talented and experienced General Manager to lead our CRM product offering. The role is located onsite in our Redwood City office.
C3 AI CRM is a next-generation system of intelligence built with configurable and industry-specific workflows and predictive models. C3 AI CRM transforms customer engagement by applying AI to generate accurate and actionable insights derived from a large and diverse collection of enterprise and extraprise data sources.
Candidates must possess a strong knowledge of CRM applications, the CRM technology ecosystem, and CRM buyers and users. Prior experience with analytics, data management, and AI technologies is highly desired. Synthesize research to set a strategic direction and priority for the C3 AI CRM product.* Produce strong externally facing content including thought leadership content, webinars, data sheets, solution guides, customer stories, demo videos, and more in partnership with marketing and creative teams.* Create compelling and easy to understand internally facing content including sales training, competitive positioning, FAQs, and sales playbooks.* Collaborate with engineering, data science, and other support teams such as user experience, QA, and documentation to create exceptional solutions.* Work collaboratively with Marketing, Sales, Professional Services, and Support to promote the delivery of product features through training initiatives, documentation efforts, and customer / analyst demonstrations.* Bachelor's degree required from a 4-year university, with a focus on science, technology, engineering, math, or similar.* At least 5 years' experience with CRM applications and implementations.* 2-4 years' experience in building or marketing analytics, data management, or AI solutions.* Demonstrable domain expertise in messaging, positioning, content creation, sales collateral, go-to-market strategies, AI-based application development, or digital marketing and targeting.* Experience managing and developing new product marketing programs with clear data-driven results.* Experience managing and researching product positioning, competitive analysis, and product pricing.* Experience collaborating effectively with sales, marketing, engineering, data science, and user experience to achieve results.
We do not discriminate on the basis of any legally protected characteristics, including disabled and veteran status.
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