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Service & Retention Executive

3 months ago

Middletown NJ, United States DISH Full time

Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America’s First Smart Network™. Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile and GenMobile.

Our award-winning Inside Sales & Retention team successfully influences existing and future customer decision-making by selling the value of DISH’s products and services using a consultative approach. The Retention Executive position provides incredible opportunities to develop sales skills and grow a long-term career at a company that generates over $17 billion in revenue. DISH provides the training, development and tools to be successful.
Successfully sell DISH and Boost Mobile products and services to new and existing customers
Effectively manage time, open to learning new methods and looking to advance as a sales contributor
Build and maintain customer relationships
Document customer information including demographic, billing, etc.
Provide excellent customer service, listen to the customer and ensure their satisfaction
At DISH, our Retention Executives handle 100% inbound calls. We give you the best tools, products and services on the market to fast-track your career. 50/hour base pay plus uncapped commission. Target compensation is $68,000/year, with the potential to earn significantly more based on performance. You’ll also have the opportunity to promote two levels within your first year with commensurate title and hourly pay increase.
Paid training and ongoing development to maximize your career potential
Medical, dental and vision insurance benefits 
Paid time off, 401(k) with company-matched funds, employee stock purchase plan and tuition reimbursement
Rewards and Recognition program offering food days, high-value prizes, elaborate trips and so much more

college graduates preferred
Must be able to work full-time, on-site in one of our Direct Sales facilities
Have a smartphone or other device with an active network connection
Full-time schedule provided post-offer - variable hours which include weekends and holidays
Ability to bid on available work schedules based on performance, attendance and quality assurance

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; By applying, you consent to your information being transmitted by GenZJobs to the Employer, as data controller, through the Employer’s data processor SonicJobs.
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