Jobs for genesys cloud at Phoenix

Company DescriptionMiratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain...

Company DescriptionMiratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain...

About US: We are a company that provides innovative, transformative IT services and solutions. We are passionate about helping our clients achieve their goals and exceed their expectations. We strive to provide the best possible experience for our clients and employees. We are committed to continuous improvement and innovation, and we are always looking...

Job Description Title: Senior IT Systems Analyst, Contact Center Technology & Operations We are seeking a highly skilled and experienced Senior IT Systems Analyst with a strong background in Contact Center operations to join our Contact Center Transformation Program. The ideal candidate will work closely with the product owner and business stakeholders...

Job DescriptionThe Centralized Services Engineer I (Senior Systems Engineer – MSP Automation) plays a pivotal role within ITS by ensuring seamless operation, optimization, and advancement of both internal and client-facing IT environments. This position requires a highly skilled professional with expertise in infrastructure architecture, cloud systems,...

Contact Center Engineer (AI & Gen AI) (9975-1) Phoenix, AZCisco Contact Center, Genesys, Five9, contact center migration to CCaaS, data migration, AI/GenAI If you post this job on a job board, please do not use company name or salary. Experience level: Mid-senior Experience required: 8 Years Education level: Bachelors degree Job function: Information...

Job Title:Principal Engineer I - Contact Center Technology & OperationsLocation:Block 23What you'll do:As a Principal Engineer I, you'll provide SME expertise in your respective domain as well as adjacent domains to ensure solutions are safe, secure, compliant and reliable. You'll identify development and support needs as well as take on large and complex...

Job Title:IT Manager III - Contact Center Technology & OperationsLocation:Block 23What you'll do:As IT Manager III, you will serve as a Subject Matter Expert (SME) in multiple functional areas/domains on system processes and data structures that support multiple technology disciplines. In this role you will manage teams and deliver complex projects in...

Software Resources has an immediate, direct hire job opportunity for an IT Manager III - Contact Center Technology & Operations with a major corporation in Phoenix, AZ or Dallas, TX. 4 days per week on-site, Fridays remote.What you'll do:As IT Manager III, you will serve as a Subject Matter Expert (SME) in multiple functional areas/domains on system...

Job Description: Candidate must have deep knowledge of Genesys (InfoMart, UCS, GAAP, SpeechMiner, WFM, Routing, etc.) and Five9 data ecosystem.Must have 7+ years of experience with Cisco Contact Center solutions.Experience in contact center migration to CCaaS and building data solutions around the migration.Define data strategy for migrating historical...

Software Resources has an immediate, direct hire job opportunity for a Principal Engineer I - Contact Center Technology & Operations with a major corporation in Phoenix, AZ, Dallas, TX or Columbus, OH. 4 days per week on-site, Fridays remote. A minimum of 2+ years of hands-on relevant experience with Genesys Cloud CX is must. What you'll do: As a...

Replies within 24 hours Role DescriptionThis is a contract, on-site role for a Java-Python Senior Engineer located in Phoenix, AZ. The Senior Engineer will be responsible for designing, developing, and maintaining software solutions using Java and Python. Day-to-day tasks include back-end web development, coding using object-oriented programming...

Software Resources seeks a Principal Engineer I to lead contact center technology and operations initiatives for a major bank. This role focuses on delivering safe, secure, compliant, and reliable solutions across Genesys Cloud and related platforms.Expect to guide architecture, supervise cross-functional teams, and drive CX improvements in a dynamic banking...

Why NeuraFlash, Part of Accenture: At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, Amazon, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce...

Job Description As IT Manager III, you will serve as a Subject Matter Expert (SME) in multiple functional areas/domains on system processes and data structures that support multiple technology disciplines. In this role you will manage teams and deliver complex projects in designated domain(s) or functional area(s) to maintain the security posture on time...

Genesys Cloud Services, Inc. seeks a Sales Director, Healthcare to define and execute growth strategies across Payers, Providers and Life Sciences. You will lead first-line sales leaders, own regional performance and partner with the executive team to accelerate growth.You will sponsor complex opportunities with executive stakeholders, shape GTM strategies,...

Software Resources is seeking an IT Manager III to lead Contact Center Technology & Operations for a major corporation in Phoenix, AZ, with options for Dallas, TX or Columbus, OH. The role is on-site four days per week, with Fridays remote, and requires strong leadership in Agile/Scrum, Genesys Cloud, and CX optimization. You will manage cross-functional...

Genesys Cloud Services, Inc. is seeking a seasoned Business Development leader to drive pipeline growth across the Commercial market segment.You will coach BDR teams, shape regional go-to-market strategies, and collaborate with Sales and Marketing to raise prospecting effectiveness using data-driven insights. Expect to own end-to-end pipeline generation,...

Software Resources has an immediate, direct hire job opportunity for a Principal Engineer I - Contact Center Technology & Operations with a major corporation in Phoenix, AZ, Dallas, TX or Columbus, OH. 4 days per week on-site, Fridays remote. A minimum of 2+ years of hands-on relevant experience with Genesys Cloud CX is must. What you'll do:As a Principal...

Company Description Genesis Call Center recruits, trains, and manages U.S.-based Customer Service Representatives (CSRs) who support national brands across customer service, roadside assistance, healthcare logistics, retail support, and more. Our secure cloud-based systems allow team members to perform their duties from their designated workspace while...