genesys cloud jobs in Chicago
69 genesys cloud job listings in United States. Find daily updated positions from leading job boards.
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Genesys Cloud Platform Architect
3 days ago
Chicago, Illinois, United States Slalom Full-time $140,000 - $203,000 ContractWho You’ll Work With As a Genesys Consultant or Senior Consultant on Slalom's Contact Center Modernization team, you will design, configure, and deliver Genesys Cloud CX solutions for enterprise clients. You will be a hands-on technologist who can take a solution from requirements through build, testing, and go-live, working with architects, business...
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Genesys Cloud Developer
4 hours ago
Chicago, Illinois, United States PeopleNTech Full-time $55 PermanentJob title: Genesys Cloud Developer (AI & Digital) Lancesoft/Parker Hannifin Rate $55 an hour on C2C 📍 Location: Chicago, IL (Hybrid) 🚀 The Role If you're passionate about building AI-driven bot flows, modern Web Messaging experiences, and intelligent routing on Genesys / Five9, we'd love to connect. We are looking for a Senior Developer / Lead to...
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Chicago, Illinois, United States Slalom Full-time $140,000 - $203,000 ContractWho You’ll Work With As a Genesys Consultant or Senior Consultant on Slalom's Contact Center Modernization team, you will design, configure, and deliver Genesys Cloud CX solutions for enterprise clients. You will be a hands-on technologist who can take a solution from requirements through build, testing, and go-live, working with architects, business...
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Contact Center Implementation Engineer- Genesys
4 hours ago
Chicago, Illinois, United States Voyage Advisory Remote Full-timeContact Center Implementation Engineer / Genesys Cloud CX Engineer (Consultant)Voyage Advisory | Remote (U.S.) with up to 20% travel to Buffalo, NYDuration: Initial 120 days (extension likely)Engagement Type: W2 or 1099 (flexible)Compensation: Market-competitive, based on experienceAbout the RoleVoyage Advisory is seeking a highly capable Contact Center...
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Senior Systems
7 hours ago
Chicago, Illinois, United States Exclusively Remote Gibor Group Remote Full-timeIntroductionLocation: Remote, South Africa Hours: Full-time, US working hours About the Role We are looking for a highly skilled and hands-on Senior Systems & Cloud Engineer to join our team and support a broad range of infrastructure, networking, server, virtualization, and cloud environments. This is a hands-on troubleshooting role. Strong networking...
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Customer Experience
7 hours ago
Chicago, New York, United States Capgemini Full-time $88,544 - $207,401 ContractChoosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of...
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AI & Full-Stack Developer
5 hours ago
Chicago, Illinois, United States Exclusively Remote Gibor Group Remote Full-timeIntroductionShift: U.S. Business Hours Employment Type: 20 Hours/Week Independent Contractor Position Overview We are seeking an experienced AI-Focused Full-Stack Developer based to architect, build, and deploy intelligent software applications. In this role, you will combine traditional full-stack web engineering with modern AI capabilities—building...
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Customer Service CCaaS
2 days ago
chicago, illinois, United States Accenture Full-timeAccenture Song Accenture Songa new breed of agency that's all about the Experience. For us, customer experience is not an add-on; it's foundational to who we are and how we empower our clients. As the world's largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people's...
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Partner Account Executive
1 day ago
Chicago, Illinois, United States Cisco Full-time $237,400 - $321,000 Contract• Open to all US locations. About The Role Are you passionate about the future of AI-powered Customer Experience (CX) and modern Contact Center architectures? Cisco is reinventing customer interactions with Webex Contact Center, Webex AI Agents, and Customer Journey Intelligence, and our partner ecosystem is the primary engine driving this global...
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Gemini Enterprise for CX Specialist
5 hours ago
Chicago, Illinois, United States Accenture Full-time $70,350 - $196,000 ContractWe AreAccenture is a premier Google Cloud partner helping organizations modernize data ecosystems, build real-time analytics capabilities, and responsibly scale AI. As part of Accenture Cloud First and the Accenture Google Business Group (AGBG), we deliver solutions leveraging Gemini Enterprise for Customer Experience (GECX) - including Voice AI, BigQuery,...
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Gemini Enterprise for CX Sr. Engineer
6 hours ago
Chicago, Illinois, United States Accenture Full-time $94,400 - $266,300 ContractWe AreAccenture is a premier Google Cloud partner helping organizations modernize data ecosystems, build real-time analytics capabilities, and responsibly scale AI. As part of Accenture Cloud First and the Accenture Google Business Group (AGBG), we deliver solutions leveraging Gemini Enterprise for Customer Experience (GECX) Solutions - including Voice AI,...
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Program Director, Voice of the Customer
5 hours ago
Chicago, Illinois, United States Elevance Health Full-time $125,840 - $188,760 ContractAnticipated End Date:2026-09-30Position Title:Program Director, Voice of the Customer (VoC) InsightsJob Description:Program Director, Voice of the Customer (VOC)Location: This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This...
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Employee Service Center Training Manager
3 days ago
Chicago, Illinois, United States Solve IT Strategies Full-timeJob SummaryAssists the Director, Employee Service Center in the development and execution of the quality and training program for the Employee Service Center (ESC). Monitors and analyzes all aspects of ESC operations that impact quality and customer service. In collaboration with Centers of Expertise leaders, develops and implements efficient and effective...
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Chicago, Illinois, United States Accenture Full-time $70,350 - $196,000 ContractJob DescriptionWe Are:Accenture Song—a new breed of agency that’s all about the Experience. For us, customer experience is not an add-on; it’s foundational to who we are and how we empower our clients. As the world’s largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that...
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Chicago, Illinois, United States Capgemini Invent Full-time $67,500 - $127,510 ContractAt Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and...
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Capgemini Invent- Contact Center AI
2 days ago
Chicago, Illinois, United States Capgemini Invent Full-time $105,600 - $199,480 ContractAt Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and...
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Capgemini Invent- Contact Center AI Consultant
6 hours ago
Chicago, Illinois, United States Capgemini Full-time $67,500 - $127,510 ContractAt Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and...
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Capgemini Invent- Contact Center AI
6 hours ago
Chicago, Illinois, United States Capgemini Full-time $105,600 - $199,480 ContractAt Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and...
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CCaaS Technical Lead, Senior Consultant
5 days ago
Chicago, IL, United States Deloitte Full-timePosition Summary CCaaS Technical Lead, Senior ConsultantOur Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth...
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Chicago, IL, United States Deloitte Full-timePosition Summary CCaaS x AI Manager, Technical TransformationOur Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained...