genesys cloud jobs in Chicago

Who You'll Work WithAs a Genesys Consultant or Senior Consultant on Slalom's Contact Center Modernization team, you will design, configure, and deliver Genesys Cloud CX solutions for enterprise clients.You will be a hands-on technologist who can take a solution from requirements through build, testing, and go-live, working with architects, business analysts,...

Archer is collaborating with Accenture to connect them with exceptional professionals for this role. We Are Accenture Song—a new breed of agency that’s all about the Experience. For us, customer experience is not an add-on; it’s foundational to who we are and how we empower our clients. As the world’s largest, most disruptive agency, we drive lasting...

Partner Account Executive - AMER Contact Center Location: Richardson, Texas, US, Indianapolis, Indiana, US, Austin, Texas, US, RTP, North Carolina, US, Denver, Colorado, US, Atlanta, Georgia, US, Chicago, Illinois, US, Phoenix, Arizona, US Remote Type: Remote Time Type: Full time Job Description *Open to all US locations. About the Role Are you passionate...

The Principal, IT Software Engineer 1 is a senior technical authority responsible for setting architectural direction and driving end-to-end solution design across multiple teams and complex, interdependent systems. This role operates with a high degree of autonomy, shaping technical strategy, influencing organizational engineering standards, and serving as...

Senior Forward Deployed Engineer Company: Attune Location: West Loop, Chicago, IL (Hybrid — 3 days/week in office) Type: Full-time About Attune Attune is a Chicago-based healthcare voice AI company building an intelligent platform that automates patient engagement at scale. Our agentic voice AI conducts health risk assessments, schedules appointments,...

Architect, AI & CX Transformation Location: Remote USA Full-Time Why We’re Different: Acliviti doesn’t just advise clients - we co-create their vision, align internal teams, and help them stay ahead of what’s next. We are a vendor-neutral consultancy that helps enterprise organizations define strategy, lead execution, and provide ongoing support -...

Were seeking a SFCC Backend Developer who will be responsible for designing and implementing new and exciting features, while also maintaining and enhancing the existing implementations on our ecommerce websites. They will collaborate with various internal and external teams to enhance the overall efficiency and optimization of the infrastructure. PLEASE...

🚨 Hiring: Principal Contact Center Platform Engineer 📍 Lake County, IL 🏢 Hybrid - 3 Days Onsite / Week ⏳ 6-Month Contract We're looking for a Principal Contact Center Platform Engineer to serve as the senior technical authority for enterprise contact center platforms, architecture, integrations, reliability, and modernization. 🔑 What You'll...

Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer...

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time. About the Role: Enova is building a centralized analytics function for its contact center operations, and we're hiring the manager to lead it. This is a working manager role: you'll...

Senior Forward Deployed Engineer Company: Attune Location: West Loop, Chicago, IL (Hybrid — 3 days/week in office) Type: Full-time About Attune Attune is a Chicago-based healthcare voice AI company building an intelligent platform that automates patient engagement at scale. Our agentic voice AI conducts health risk assessments, schedules...

The IT Software Engineer 2 is a self-managed, emerging IT professional responsible for feature development within specific domains or component sets. This role requires an individual who can make sound technical decisions based on end-to-end impact, data, and hands-on experience, while demonstrating clear ownership of the development and design lifecycle....

The IT Software Engineer 2 is a self-managed, emerging IT professional responsible for feature development within specific domains or component sets. This role requires an individual who can make sound technical decisions based on end-to-end impact, data, and hands-on experience, while demonstrating clear ownership of the development and design lifecycle....

Senior Forward Deployed Engineer Company: Attune Location: West Loop, Chicago, IL (Hybrid — 3 days/week in office) Type: Full-time About Attune Attune is a Chicago-based healthcare voice AI company building an intelligent platform that automates patient engagement at scale. Our agentic voice AI conducts health risk assessments, schedules...

The IT Software Engineer 2 is a self-managed, emerging IT professional responsible for feature development within specific domains or component sets. This role requires an individual who can make sound technical decisions based on end-to-end impact, data, and hands-on experience, while demonstrating clear ownership of the development and design lifecycle....

Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer...

This innovative company is dedicated to leveraging cutting‑edge technology to create seamless, intuitive, and impactful interactions for its customers, striving to make healthcare more accessible and user-friendly for everyone.Are you ready to shape the future of voice technology and redefine how individuals interact with their healthcare? We are seeking a...

Position Summary CCaaS Technical Lead, Senior ConsultantOur Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth...

Role : Genesys Call Flow Developer Lead Location : Remote Job Type : Full Time Position Description: Client is seeking an experienced Genesys Cloud Developer Lead. The Genesys Cloud Developer Lead position will primarily be responsible for design, development and deployment of IVR flows, contact routing and interactions using Genesys Cloud Architect. This...

About the job you’re considering As a Gemini Enterprise Customer Experience (CX) Solution Lead, you will lead the technical strategy, solution architecture, and execution alignment for AI-powered CX transformations. You will be responsible for designing scalable architectures, securing technical wins, and ensuring successful delivery outcomes across...