escalations

Description Dragon Pharma Labs is on the lookout for an enthusiastic Escalation Specialist to join our dedicated team remotely. This full-time position based in Opa-locka offers a unique opportunity to contribute to the health and fitness industry by ensuring exceptional customer service and support. As an Escalation Specialist, you will play a crucial...

Want to help pets live their best lives? We’re proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what’s right...

About you and this role: Robust AI is a fast-growing, early-stage startup building the next generation of smart, collaborative, and safe autonomous mobile robots (AMRs). As an Escalation Support Engineer, you will fulfill Tier 3 support responsibilities, serving as the critical interface between our customers, Sales, Tier 1/2 Support, Hardware, and...

About you and this role: Robust AI is a fast-growing, early-stage startup building the next generation of smart, collaborative, and safe autonomous mobile robots (AMRs). As an Escalation Support Engineer, you will fulfill Tier 3 support responsibilities, serving as the critical interface between our customers, Sales, Tier 1/2 Support, Hardware, and...

About you and this role: Robust AI is a fast-growing, early-stage startup building the next generation of smart, collaborative, and safe autonomous mobile robots (AMRs). As an Escalation Support Engineer, you will fulfill Tier 3 support responsibilities, serving as the critical interface between our customers, Sales, Tier 1/2 Support, Hardware, and...

Client Escalation Manager SafeRide Health is seeking a Client Escalation Manager to lead the resolution of complex, high-priority client issues while developing a high-performing team of Client Escalation Specialists. This role serves as the primary point of accountability for managing escalated concerns from health plan partners, ensuring issues are...

The Escalation Manager, Junior supports the structured handling of escalated IT incidents by serving as a coordination point for issues that cannot be resolved at the initial support level. This role monitors escalated tickets affecting mission-critical systems, validates priority and impact, ensures proper routing to resolver groups, and assists in clear...

Alkirais a fast-growing cloud networking company that is transforming the way enterprise networks are deployed and managed. As we continue to reinvent networking for the multi-cloud era and as our customers continue to grow with us, we are expanding our Escalations team in the US. We're looking for an Sr. Escalation Engineer to work on technical issues...

Job DescriptionJob DescriptionDescription: ChartSpan is the largest chronic care management (CCM) service provider in the US. CCM and Remote Patient Monitoring (RPM) programs focus on patients who have multiple (two or more) chronic conditions that are expected to last at least 12 months or more. We provide an essential service that helps providers stay in...

San Carlos, CARobust AI /Full Time /RemoteAbout you and this role:Robust AI is a fast-growing, early-stage startup building the next generation of smart, collaborative, and safe autonomous mobile robots (AMRs). As an Escalation Support Engineer, you will fulfill Tier 3 support responsibilities, serving as the critical interface between our customers, Sales,...

Job DescriptionThe Customer Engineer Escalation position plays a critical role as a member of assigned Global Customer Service Teams for AAI-based accounts. The person taking on this role will be expected to demonstrate a thorough understanding of the Advantest PS organization, business objectives, delivery processes, and support product offerings.This...

Team Coordinator/Intake Specialist This position functions as team coordinator/intake specialist. Responsible for overseeing the distribution of cases through the team on a rotation basis and assisting with administrative functions for the team. This position will also research and resolve M&T/Bayview verbal and regulatory and non-regulatory written customer...

Description THIS IS A TEMPORARY POSITION, NOT ELIGIBLE FOR BENEFITS, CONCLUDING ON FEBRUARY 28, 2027 COMPANY OVERVIEW Zing Health is a tech-enabled insurance company making Medicare Advantage the best it can be for those 65-and-over. Zing Health has a community-based approach that recognizes the importance of the social determinants of health in keeping...

Director, Escalation and Supportability The Outreach Technical Support team is a crucial resource that helps customers realize the full potential of the Outreach platform. The team is comprised of deeply technical, customer-obsessed support professionals that answer questions, address challenges and advocate for solutions that improve the Outreach customer...

Our MissionAt Palo Alto Networks , we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside...

Motion is seeking a Benefits Administration Manager to oversee the delivery, governance, and performance of Health & Welfare and Retirement programs across the United States and Canada. You will be the escalation point for complex employee issues and ensure vendors deliver compliant, efficient, and employee-focused service.You will partner with Total...

At Amazon Web Services (AWS), Security is our highest priority. We are looking for a passionate, innovative, results oriented Security Engineer. Security Escalations is responsible for driving innovative enhancements that raise the bar for how AWS employees interact with resources, systems, and data. You are someone who loves leading security improvement...

Motion is seeking a Benefits Administration Manager to oversee the delivery, governance, and performance of Health & Welfare and Retirement programs across the United States and Canada. You will be the escalation point for complex employee issues and ensure vendors deliver compliant, efficient, and employee-focused service.You will partner with Total...

Senior Escalations Expert Ever since we started in 2007, Sunrun has been at the forefront of connecting people to the cleanest energy on Earth. It's why we've become the #1 home solar and battery company in America. Today, we're on a mission to change the way the world interacts with energy, and we're building a company and brand that puts power at the...

Our MissionAt Palo Alto Networks , we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside...