escalations jobs in Houston

A customer-focused franchise in Houston is seeking a Customer Experience & Escalation Specialist. This role involves managing customer inquiries and complaints, ensuring that every interaction is handled with professionalism and empathy. Candidates should have 1-2 years of customer service experience and excellent communication skills. The position offers a...

Outbound Specialist, Ground The Outbound Specialist, Ground owns the origin half of the ground shipment file from acceptance of the booking through confirmed departure from the origin. Working across e2open TMF and Descartes Aljex, the Outbound Specialist builds the shipment file in both systems, applies cost and revenue, generates the bill of lading,...

Hyatt Regency Houston West is seeking a dynamic Director of Front Office to lead our guest services team and ensure an exceptional experience for all visitors. This leadership role oversees daily operations, drives service excellence, and manages budgets and staffing to deliver memorable stays.You will collaborate across departments, mentor staff, handle...

Operational Account Coordinator, Ground Sat/Sun 06:00-19:00 AND Mon 18:00-07:00 GENERAL DESCRIPTION The Operational Account Coordinator, Ground is the operational point of contact for an assigned customer account and the entry point of the ground shipment process. The role converts customer demand received by email or held as an order in the customer...

Senior Infrastructure Architect — Enterprise Observability and Automation Description - Job Summary Senior individual contributor responsible for the architecture, implementation, and operational ownership of enterprise observability, monitoring, and automation platforms across HP's global IT environment. This role modernizes infrastructure visibility...

This is a hybrid position requiring an on-site presence 3 to 4 days per week. Please note that the number of days on-site can increase based on business needs.Job Summary:The Senior Network Engineer is responsible for implementing, configuring, and maintaining network infrastructure across the enterprise. This role focuses on hands-on technical work...

Description Summary: The Registered Nurse Transfer Center is responsible for evaluating, coordinating, processing, screening, and documentation of patient transfers into the CHRISTUS Health System. The CHRISTUS Transfer Center RN will collaborate with relevant business partners for appropriate level of care and transport of patients into the CHRISTUS...

Grow Your Career with a Company That Invests in YOUTrio Electric is one of the leading electrical design, construction, and service firms in Texas. We are a full-service electrical contractor focusing on commercial and light industrial projects. In house, we boast both a professional engineering team and a 24/7 emergency service team. We are a member of the...

Due to growth, Eagle Mechanical, a Satterfield & Pontikes company, is adding a Project Manager to the team in Houston. We are looking for an experienced mechanical project manager who owns a job from the pre-construction handoff through warranty closeout and is accountable for its financial result. We are focused on major commercial projects in the greater...

About this Role Quanta Infrastructure Solutions Group, LLC (QISG), a Quanta Services, Inc. company (NYSE: PWR) is looking for a Director, Operations leads full lifecycle delivery of large-scale advanced technology construction programs across an assigned portfolio. Reporting to the Vice President, Operations, this role owns leadership and development of...

Job Description: Provide technical assistance to employees or customers by diagnosing and resolving hardware, software, network, and account-related problems. Key Responsibilities: Respond to technical support requests by phone, email, chat, or ticketing system. Troubleshoot computer, software, printer, internet, and network issues. Set up and configure...

Job Title Job Description Key Responsibilities: Coach and model service excellence through accurate and high quality picking, staging, and order validation. Respond to customer and associate questions, resolve issues, and escalate when needed. Balance service, administrative, and maintenance tasks with fulfillment responsibilities. Use the Orders App to...

At ALS, we encourage you to dream big.When you join us, you’ll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future.About the Position:The Head of Ethics and Compliance, North America is responsible for leading the implementation, management and continuous improvement of ALS’ ethics and...

Who We AreAt Newrez, we bring big thinkers and caring doers together to make home happen. We’re a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We believe that when our people thrive, homeowners thrive - and that’s why we invest in your growth, wellbeing, and ability to make an...

Job Description Designs, implements, administers, and supports enterprise cloud platforms, applications, and automation solutions. Provides advanced technical expertise across cloud technologies, including Microsoft 365, Microsoft Azure, Microsoft Entra ID, and Microsoft Power Platform. Designs and implements cloud services and supporting infrastructure...

Position: Onsite Manager Location: Houston, Texas Experience: Minimum one year of \"fast-paced\" work experience within the last four years; experience in an onsite, client-facing, or account management capacity within a staffing or high-volume workforce environment preferred; Two years of combined allocation/talent acquisition experience within an Array...

DLA Piper is, at its core, bold, exceptional, collaborative and supportive. Our people are the backbone, heart and soul of our firm. Wherever you are in your professional journey, DLA Piper is a place you can engage in meaningful work and grow your career. Let’s see what we can achieve. Together. Summary The Manager, Client Accounts, working in...

Due to growth, Eagle Mechanical, a Satterfield & Pontikes company, is adding a Project Manager to the team in Houston. We are looking for an experienced mechanical project manager who owns a job from the pre-construction handoff through warranty closeout and is accountable for its financial result. We are focused on major commercial projects in the greater...

OverviewJoin Payroll Tax Operations (PTO) as a Lead Tax Processor and Subject Matter Expert (Level X5). In this technical leadership role, you will act as a key operational catalyst, steering critical team initiatives, and serving as the primary go-to resource for the entire team. You will own and independently resolve the absolute most complex, high-stakes,...

Position: Logistics CoordinatorLocation: Houston, TexasReports To: Warehouse ManagerCME Wire & Cable is seeking a detail-oriented and organized Logistics Coordinator to support the daily administrative and logistics activities of our warehouse operations. This role is responsible for coordinating shipments, maintaining accurate documentation and system...