Current jobs related to Customer Service Representative - Kingsport - Advanced Call Center Technologies

  • Representative - Customer Service

    3 months ago

    Kingsport, United States WESCO International Full time

    As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and some non-routine, more complex problems and communicates Customer Service, Representative, Sales Representative, Customer, Manufacturing, Retail

  • Representative - Customer Service>

    2 months ago

    Kingsport, United States Wesco Full time

    Wesco - 2525 Perimeter Place Dr. [Customer Service Representative] As a Customer Service Representative at Wesco, you'll: Respond to customer inquiries by telephone, e-mail, and/or walk-ins to provide inquiry or problem resolution; Resolve mostly routine and some non-routine, more complex problems and communicate solution or requested information to the...

  • Customer Service Representative

    6 days ago

    Kingsport, Tennessee, United States U-Haul Full time

    Customer Service RepresentativeU-Haul is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers and ensuring they receive the help they need.Responsibilities:Assist customers with U-Haul products and servicesUse U-Scan technology to...

  • Customer Service Representative

    3 days ago

    Kingsport, Tennessee, United States Domino's Franchise Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Franchise.Key ResponsibilitiesTake customer orders and provide excellent customer servicePrepare and cook food to orderMaintain a clean and organized store environmentAdditional InformationAll employee information...

  • Customer Service Representative

    4 months ago

    Kingsport, United States U-Haul Full time

    Location: 1805 E Stone Dr, Kingsport, Tennessee 37660 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...

  • Customer Service Representative

    6 days ago

    Kingsport, Tennessee, United States WESCO International Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at WESCO International. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers through various communication channels.Key ResponsibilitiesRespond to customer inquiries in a timely and professional...

  • Customer Service Representative

    3 weeks ago

    Kingsport, Tennessee, United States Golden Corral Full time

    Job SummaryWe are seeking a friendly and energetic Customer Service Representative to join our team at Golden Corral. As a Customer Service Representative, you will be the first point of contact for our guests and will play a critical role in creating a positive and memorable dining experience.Key ResponsibilitiesGuest Service:Greet guests warmly and offer a...

  • LSE - Customer Service Representative

    2 months ago

    Kingsport, United States Eastman Full time

    Founded in 1920, Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver Customer Service Representative, Customer Service, Representative, Customer Engagement, Manufacturing, Retail

  • Customer Service Representative

    3 weeks ago

    Kingsport, Tennessee, United States WESCO International Full time

    Job Summary: As a Customer Service Representative at WESCO International, you will play a critical role in delivering exceptional customer experiences. Your primary responsibility will be to respond to customer inquiries and resolve issues in a timely and professional manner.Key Responsibilities:Respond to customer inquiries via various channels, including...

  • Customer Service Representative

    2 weeks ago

    Kingsport, Tennessee, United States WESCO International Full time

    Job Summary: As a Customer Service Representative at WESCO International, you will play a critical role in delivering exceptional customer experiences. Your primary responsibility will be to respond to customer inquiries and resolve issues in a timely and professional manner.Key Responsibilities:Respond to customer inquiries via various channels, including...

  • Customer Service Representative

    2 weeks ago

    Kingsport, Tennessee, United States Roadrunner Markets Inc Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Roadrunner Markets Inc. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and achieving sales goals.Key...

  • Customer Service Representative

    1 week ago

    Kingsport, Tennessee, United States Marriott Full time

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team at Marriott Hotels. As a Guest Service Expert, you will be responsible for delivering exceptional service to our guests, ensuring their experience is memorable and unique.Key ResponsibilitiesProvide attentive and personalized service to guests, responding to their needs and...

  • Customer Service Representative

    2 weeks ago

    Kingsport, Tennessee, United States Marriott Full time

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team at Marriott Hotels. As a key member of our hospitality team, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProvide warm and welcoming service to guests, responding to their...

  • Customer Service Representative

    3 weeks ago

    Kingsport, Tennessee, United States Boss Truck Shops, Inc Full time

    Job SummaryThe Service Advisor is a key member of our team at Boss Truck Shops, Inc, responsible for delivering exceptional customer service and ensuring seamless communication between customers and our service technicians.Key ResponsibilitiesCustomer Service: Greet customers promptly and provide friendly, competent customer service to ensure a positive...

  • Customer Service Representative

    2 weeks ago

    Kingsport, Tennessee, United States Roadrunner Markets Inc Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Roadrunner Markets Inc. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized store environment.Key...

  • Customer Service Representative

    2 weeks ago

    Kingsport, Tennessee, United States Galaxy Group Full time

    About Galaxy GroupGalaxy Group is a leading company in the industry, connecting candidates with suitable companies. Our recruiters are always available to support you throughout the application process and during your entire collaboration.About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service...

  • Customer Service Representative

    3 weeks ago

    Kingsport, Tennessee, United States Ron Mathews - State Farm Agent Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Insurance and Financial Services. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing them with exceptional service and support, and...

  • Overnight Customer Service Representative

    1 month ago

    Kingsport, United States Advance Financial Full time

    Are you looking for better pay, better benefits, a career? And on top of that, a $500 Sign-on Bonus paid after 90 days of employment. Looking for an overnight position that uses your incredible customer service skills? We are looking for people just like you! Our Overnight Customer Service Representatives help customers online, in person, and over the phone....

  • Customer Service Representative

    2 weeks ago

    Kingsport, Tennessee, United States Roadrunner Markets Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Roadrunner Markets. As a key member of our retail team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and contributing to the overall success of our...

  • Customer Service Representative

    2 weeks ago

    Kingsport, Tennessee, United States U-Haul Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key ResponsibilitiesAssist customers with U-Haul products...

Customer Service Representative

4 months ago

Kingsport, United States Advanced Call Center Technologies Full time

Advanced Call Center Technologies is seeking Customer Service Representatives to join our team in Kingsport, TN

ACT supports a positive promote-from-within culture and provides fantastic paid training to help move you to the next level in your career. We succeed when you do 

In this role you will be the voice of the company, through positive interactions, you can make a difference. We are looking for individuals who want to join a world-class team providing the highest level of service through knowledge and empathy, leaving a positive impact on our customers. We support companies across industries from Financial Services, Fraud Detection, Account Services, Mortgage, Telecom and more

Our employees enjoy same-day pay and can be eligible for unique employee perks after training when they achieve benchmarks You will report to the office so must live within a commutable distance of the work site.


We offer:

  • Starting pay is $15/hr, and after training up to $17/hr
  • Opportunities to advance within
  • Flexible schedules
  • Tremendous bonus opportunities
  • Fantastic supervisors and a positive environment
  • Affordable benefits for you, your spouse, and/or children after 90 days
  • Paid time off and paid holidays after 90 days


Position Summary :

We will empower you to provide best-in-class service Customer Service Representatives use their excellent communication and interpersonal skills with customers. In this role, you will receive inbound calls from consumers for assistance with billing inquiries, payments, credits, fraud alerts, internet and cell phone services, and mortgage servicing. Customer Service Representatives are problem solvers with good negotiation skills who are self-driven and motivated to meet individual service and sales goals. 


Essential Duties and Responsibilities: 

  • Responds promptly to customer needs
  • Solicits customer feedback to improve service
  • Responds to requests for service and assistance
  • Maintains confidentiality
  • Listen to others without interrupting
  • Keeps emotions under control
  • Remains open to others' ideas and tries new things
  • Speaks clearly and persuasively in positive or negative situations
  • Listens and gets clarification
  • Responds quickly and effectively to customer questions
  • Multi tasks to document while speaking with the consumer
  • Demonstrates accuracy and thoroughness
  • Looks for ways to improve and promote quality
  • Applies feedback to improve performance
  • Monitors own work to ensure quality
  • Meets clients’ specific quality standards
  • Meets productivity standards
  • Completes work in timely manner
  • Strives to increase productivity
  • Works quickly
  • Is consistently at work and on time
  • Follows instructions, responds to management direction
  • Takes responsibility for own actions
  • Keeps commitments
  • Commits to long hours of work when necessary to reach goals
  • Completes tasks on time or notifies appropriate person with an alternate plan
  • Other duties as requested by management


Minimum Qualifications:

  • Must be able to successfully pass a criminal background check 
  • Data entry and basic computer skills 
  • Previous Call Center experience or assisting customers preferred


Education:

  • Minimum High school diploma or GED


We are an Equal Opportunity Employer.