Operations Manager

3 weeks ago

Boca Raton, United States Vehicle Maintenance Program (VMP) Full time

About the Company:

VMP, Inc. is a family business that has been in operation since 1988. Primarily, we sell aftermarket automotive/bus repair parts to the federal, state, and local governments all across the USA. We also serve many different niches within the transportation parts procurement landscape.


About the Position:

VMP is looking for an Operations Manager to support the Director of Operations for our rapidly growing team. This person will be responsible for identifying gaps in operations, managing improvements for inventory management and developing improved processes. They will also be responsible for working with 3rd party logistics partners (3PL). The ideal candidate will be a self-starter with effective communication and detail oriented with analytical skills.


Objectives of this role

  • Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company.
  • Identify, document and maintain current SOPs, and implement new ones as seem fit.
  • Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity.
  • Ensure that operational activities remain on time and accurate.
  • Generate reporting for senior leadership on warehouse fill rates, quality and customer satisfaction.

 

Responsibilities

  • Lead, motivate, and support customer service, warehouse personnel and 3rd  party logistic providers within a time-sensitive and demanding environment.
  • Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service.
  • Partner with cross-functional teams to improve processes and systems.
  • Oversee materials and inventory.

 

Required skills and qualifications

  • Five (5) or more years of proven success in an operations management role.
  • Strong skills in budget development and oversight.
  • Ability to delegate responsibilities while maintaining organizational control of operations and customer service.
  • Proficiency in conflict management and business negotiation processes.
  • Knowledge of business productivity software and an aptitude for learning new applications.

 

Preferred skills and qualifications

  • Bachelor’s degree (or equivalent) in operations management, business administration, or related field
  • Knowledge and ability to use Microsoft SQL Server Management Studios and Power BI report development or ability to learn.
  • Working knowledge of Microsoft Navision or ability to learn. Training can be provided as needed.
  • Strong IT skills, including database development.


Other

  • Candidates will be required to pass a background check.
  • A minimum of 3 references must be provided.
  • Salary starting from $60k+ based on experience and qualifications.

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