Operations Lead

Found in: Appcast US C2 - 1 week ago


San Francisco, United States Russell Tobin Full time

Job Title: Okta Operations Lead

Location: San Francisco, CA (94105)

Work Mode: Hybrid - 4 days Onsite/Remote – 1 Day

Pay Range: $75/hr-$85/hr W2 (Depending on Experience)

Duration: 8 months (Extension Likely)

Job Description:

Duties:

  • Project Management and Implementing client SSO
  • Work with Relationship Management to coordinate meetings with client.
  • Work with client technical teams to plan data exchange and testing
  • Troubleshoot any issues that arise from setup Okta Change Management
  • Manage any upgrades to Okta widget
  • Keep track of Okta changes and escalate decisions on new features when needed
  • Track and update settings changes
  • Update expired certificates
  • Onboard clients to Snowflake by running scripts
  • Ad-hoc creation of Okta applications and authorization servers General Support
  • Act as 1st level SME and triage support tickets for engineering team
  • Work on support tickets as available during business hours - no on-call expected
  • Suggest enhancements to automation and/support processes
  • Support Legacy SSO issues & generic Maintenance ( coordinated cert ( SP and IDP) updates for clients live on legacy SSO )


Skills:

  • Expertise with Okta Administration
  • Expertise with SSO / SAML2 / OIDC / OAUTH
  • Strong Problem Solving
  • Project Management skills a plus


Benefits Info

Russell Tobin / Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.


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