Okta Operations Lead

3 weeks ago


San Francisco, United States CareerBuilder Full time

Role:

Okta Operations Lead
Location: Fully Remote
Working hours: PST
Experience Level: Mid to Senior
Long Term role
W2/1099

Duties

Will be involved into project management and implementing client SSO.
Work with Relationship Management to coordinate meetings with client.
Work with client technical teams to plan data exchange and testing Troubleshoot any issues that arise from setup Okta Change Management.
Manage any upgrades to Okta widget Keep track of Okta changes and escalate decisions on new features when needed Track and update settings changes.
General Support - Act as 1st level SME and triage support tickets for engineering team Work on support tickets as available during business hours - no on-call expected Suggest enhancements to automation and/support processes

Skills

Okta, Auth & Identity Management Solutions.
5. yrs of work experience in project management and implementing client SSO.
Must have excellent communication skills.
Product line similar to Okta would work as well.

Education

Bachelor's degree in Computer Science, Engineering, or related field.

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