Client Services Coordinator

2 weeks ago


West Columbia, United States Find Great People | FGP Full time

Overview

Are you a professional candidate with a bubbly personality looking for the next step in your career? Do you pride yourself on excellent communication and a client-centric mindset? We are looking for several Client Service Representatives to join a growing team in Columbia, SC. This is a permanent opportunity with great benefits and pay with professional and financial growth opportunity.

Responsibilities

  • Provide excellent service to clients by professionally answering phones and emails regarding their accounts.
  • Build rapport and relationships by handling needs with a customer-centric mindset.
  • Ensure that interactions with clients are positive and professional
  • Maintain accurate client records and documentation
  • Identify potential client needs and concerns and facilitate proactive intervention steps.

Qualifications

  • Bubbly, outgoing and positive personality
  • MUST have excellent longevity in past roles
  • Excellent communication both written and verbal
  • Client-centric mindset
  • 2 or 4 year college degree is highly preferred
  • Aptitude to learn and train on detailed plan information
  • Ability to maintain professional and positive demeanor when handling client needs or concerns
  • MS Office

Compensation and Benefits

  • $50-55K
  • Medical
  • Dental
  • Vision
  • Retirement
  • PTO
  • Growth Opportunity



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