Director, Procurement

Truliant’s mission is to improve lives by putting our members first, providing great service and straightforward financial solutions. Our core values of Member Focus, Service, Guidance, Relationships, and Community define how we interact with members to fulfill our mission of improving lives and providing a foundation on which we conduct ourselves.

Our Promise to Our Teammates: Truliant strives to provide all teammates with an enjoyable place to work where they feel valued, empowered and rewarded for all that they do.

Purpose of the Job

The Director of Procurement is responsible for leading and managing the organization's procurement and vendor management activities.  This role involves developing and implementing strategies and programs throughout the organization for the management of sourcing new vendors, negotiating agreements, optimizing costs/added value, contract management, mitigating vendor risk, and ensuring that vendors deliver quality goods and services to meet the needs of the organization.

Essential Functions and Responsibilities

• Identifies and tracks performance, coaching, training needs, and motivating direct reports and work group. Directly responsible for hiring, terminating, compensation, and performance evaluation for direct reports and work group.
• Oversee procurement and vendor management systems for overall management of procure-to-pay, vendor relationships, onboarding/termination, vendor performance, risk management, contract management, centralized repository, and reporting.
• Prepares and monitors annual budgets for assigned responsibilities.
• Creates, implements, and maintains sourcing, negotiating, purchasing, and vendor program management strategies, policies, and procedures aimed at improving overall business performance, minimizing risks, maximizing organizational value, SLA compliance, costs optimization, and contractual compliance.
• Oversees the creation and implementation of organizational standards for the negotiation and administration of agreements by serving as the principal intermediary between relationship owners, relationship managers as well as stakeholders, Legal, Information Security, Systems Architecture, Project Management, and the vendor to execute mutually beneficial contracts that capture favorable key terms and conditions with suppliers, including pricing, delivery schedules, quality standards, performance metrics, as well as compliance with appropriate laws, regulations, and corporate policies.
• Directs internal negotiation teams and collaborates with business unit leaders to identify, leverage and negotiate operational requirements, potential vendor risks, and cost savings opportunities while delivering services in a manner that is aligned with Truliant’s strategic initiatives.
• Leads teams to develop, refine, implement, and monitor execution with the process and procedures for contract management and administration as well as supports lines of business with procurement solicitations (RFIs, RFBs, RFQs and RFPs).
• Oversees the development, execution, and monitoring of the process and procedures for contract management and administration.  Ensures administration and contract transactions are completed accurately, timely and that contractual records as well as negotiation notes are filed in corporate repository for assigned contracts.
• Performs high level review and cost/income analysis, dispute resolution, invoice audits, and settlement negotiations of contracts with vendor.
• Works with stakeholders to develop training plan for Vendor Owners, Relationship Managers, as well as Negotiators, and provides guidance regarding contract terms, contract review procedures, and negotiation strategies.
• Assists the business unit in problem, cause & solution resolution, and assists where appropriate in solving and/or mitigating problems associated with vendors, their services and products.
• Identifies potential risks associated with vendor relationships and developing risk mitigation strategies.

Other Duties and Responsibilities

• Assists with other tasks and projects as assigned.

Knowledge, Skills, and Abilities

• Must have demonstrable IT product, contract negotiation, and sales lifecycle knowledge
• Must have a high degree of competency and understanding of vendor contracts, contracts review and redlining
• Must have advanced knowledge in performing invoice audits, cost analysis and income analysis
• Must have ability to negotiate and manage contracts, with proven ability to persuasively articulate positions throughout the negotiation process
• Must have strong interpersonal skills, with the ability to lead others in a team environment with a highly developed sense of tact and diplomacy along with the ability to interact with senior internal and external levels of management
• Must have experience reviewing, drafting and negotiating of various kinds of transactional agreements or procurement solicitations (RFIs, RFBs, RFQs and RFPs)
• Must have excellent communication skills in English, both verbal and written as well as strong facilitation and presentation skills
• Must have the ability to read, analyze, and interpret general communications, professional periodicals/journals, technical procedures, governmental regulations and bills of material
• Must have strong quantitative, analytical, critical thinking, problem resolution and strategic planning skills, along with the ability to recognize and address both business and legal opportunities and risks.
• Must demonstrate leadership, responsiveness and creativity towards the ability to define problems and develop solutions, acting collaboratively to solve problems as well as resolve spontaneous and unique situations with professionalism and service orientation
• Must be detailed oriented, with strong organizational skills, and have ability to effectively and efficiently manage workload, multiple projects, and competing priorities
• Must have strong PC skills, with proficiency of MS Outlook, Excel, Word, Project, PowerPoint and Visio
• Must have ability to write reports, business correspondence and policy/procedure manuals
• Must be able to provide oversight and management of vendor portfolio to achieve strategic objectives in fast paced and complex business environment under minimal supervision
• Must be able to work in a general office environment
• Must have change and transition management skills as well as ability to drive performance and a demonstrated track record of consistently meeting and/or exceeding performance expectations
• Should possess a strong commitment to providing excellent service to Truliant’s members, both internal and external

Physical Requirements

• Occasional standing, walking, bending, and stooping required
• Must be able to sit at a desk for moderate periods of time and use a computer
• Must be able to moderately lift or move up to 5 pounds and occasionally lift or move up to 10 pounds
• Operation of company vehicles and occasional travel is required

Education and Background

• Bachelor’s degree in Business Administration, Supply Chain Management, Finance or related field or equivalent work experience required. Masters preferred.

• Proven experience in vendor management, procurement, or a related field, with at least 7 years in a managerial or leadership role required 
• Experience working as a contract negotiator in Financial Services preferred.

• Certified Commercial Contract Manager (CCCM) and/or Certified Professional Contracts Manager (CPCM) designation preferred
• Certified Regulatory Vendor Program Management (CRVPM) certification preferred

If you have a passion for member service and would like to invest in a meaningful career with opportunity for growth, we encourage you to apply to Truliant 

As a member of the Truliant family, you will enjoy the following full time benefits:

• No-cost employee Medical, dental, vision coverage
• Prescription benefits (including mail order)
• Paid holidays and Paid Time Off (PTO)
• 401(k) plan with contribution matching  
• Paid community involvement volunteers hours
• Paid group life Insurance
• Teammate loan discounts
• Tuition reimbursement
• Short and long-term disability
• Health & Wellness program
• Teledoc (physician video conferencing)
• Onsite fitness facilities or health club reimbursement
• Employee Assistance Program (EAP)
• Medical flexible spending account
• Dependent care flexible spending account