Current jobs related to Tech Support Supervisor - Fort Lauderdale - StaffChase
-
Tech Support Supervisor
1 month ago
Fort Lauderdale, United States AG Foundry - Recruiting & Staffing Full timeThe Tech Support Supervisor will lead both internal and external technical support teams, ensuring operational efficiency and delivering exceptional client service. This role is pivotal in establishing and maintaining call center best practices, guiding team productivity, and supporting leadership with data-driven insights. You will be responsible for...
-
Tech Support Supervisor
1 month ago
fort lauderdale, United States AG Foundry - Recruiting & Staffing Full timeThe Tech Support Supervisor will lead both internal and external technical support teams, ensuring operational efficiency and delivering exceptional client service. This role is pivotal in establishing and maintaining call center best practices, guiding team productivity, and supporting leadership with data-driven insights. You will be responsible for...
-
Tech Support Supervisor
1 month ago
fort lauderdale, United States AG Foundry - Recruiting & Staffing Full timeThe Tech Support Supervisor will lead both internal and external technical support teams, ensuring operational efficiency and delivering exceptional client service. This role is pivotal in establishing and maintaining call center best practices, guiding team productivity, and supporting leadership with data-driven insights. You will be responsible for...
-
Customer Service Representative
1 month ago
Fort Lauderdale, Florida, United States Venture Tech Solutions, Inc. Full timeCustomer Service Representative Job DescriptionAt Venture Tech Solutions, Inc., we are seeking a highly skilled and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for interacting with clients and creditors via phone calls, chats, emails, and portal communication, assisting them with...
-
fort lauderdale, United States Tech Army, LLC Full timeWe are looking for applicants with Apple knowledge and experience in an enterprise environment that utilized or is familiar with Active Directory, Azure, Office 365, windows 10/11 troubleshooting skills. An active A+ certificate is not required but they should have completed it sometime in their technical career. Please have them list the certifications that...
-
Finance Operation Admin II----Hybrid
2 weeks ago
fort lauderdale, United States US Tech Solutions Full timeTemp to perm roleSchedule: Hybrid – Tuesday, Wednesday, and Thursday In office, Monday, Friday from home 9am-5:30pmSkills NeededBusiness to business collections experience is neededMid-level excel skillsWorked with national type of accounts, as an example Walmart, Target CVS, Macy’s etc.Minimum High School Diploma or GEDAt least 5 years experience making...
-
Pharmacy Tech Supervisor
7 hours ago
Fort Pierce, United States HCA Florida Lawnwood Hospital Full timeDescription IntroductionPharmacy Tech Supervisor Medication Reconciliation Location: HCA Florida LawnwoodSchedule: Full Time. Mixed shifts Days/EveningsDo you want to join an organization that invests in you as a(an) Medication Reconciliation Pharmacy Supervisor? At HCA Florida Lawnwood Hospital, you come first. HCA Healthcare has committed up to $300...
-
Finance Operation Admin II----Hybrid
2 weeks ago
Fort Lauderdale, United States US Tech Solutions Full timeTemp to perm roleSchedule: Hybrid – Tuesday, Wednesday, and Thursday In office, Monday, Friday from home 9am-5:30pmSkills NeededBusiness to business collections experience is neededMid-level excel skillsWorked with national type of accounts, as an example Walmart, Target CVS, Macy’s etc.Minimum High School Diploma or GEDAt least 5 years experience making...
-
Finance Operation Admin II----Hybrid
2 weeks ago
Fort Lauderdale, United States US Tech Solutions Full timeTemp to perm roleSchedule: Hybrid – Tuesday, Wednesday, and Thursday In office, Monday, Friday from home 9am-5:30pmSkills NeededBusiness to business collections experience is neededMid-level excel skillsWorked with national type of accounts, as an example Walmart, Target CVS, Macy’s etc.Minimum High School Diploma or GEDAt least 5 years experience making...
-
Support Technician
7 days ago
Fort Lauderdale, United States Tech Army, LLC Full timeWe are looking for applicants with Apple knowledge and experience in an enterprise environment that utilized or is familiar with Active Directory, Azure, Office 365, windows 10/11 troubleshooting skills. An active A+ certificate is not required but they should have completed it sometime in their technical career. Please have them list the certifications that...
-
Project Manager I
4 weeks ago
Fort Lauderdale, United States US Tech Solutions Full timeShift Schedule: M-F 8am – 5pmTemp to Perm: Yes, based on workers performance and available openingsCore essential skills set to the considered for the role1. Recent college graduates within 1 year who have a Master's in Engineering or a PHD in Chemistry.2. Must have at least 1 years experience as a project manager or have a project manager certification.3....
-
Floor Tech PRN
3 weeks ago
Fort Lauderdale, United States HCA Florida Woodmont Hospital Full timeDescription IntroductionDo you have the career opportunities as a(an) Floor Tech PRN you want with your current employer? We have an exciting opportunity for you to join HCA Florida Woodmont Hospital which is part of the nation's leading provider of healthcare services, HCA Healthcare.BenefitsHCA Florida Woodmont Hospital, offers a total rewards package that...
-
Senior Business Intelligence Developer
1 month ago
Fort Lauderdale, Florida, United States Venture Tech Solutions, Inc. Full timeSenior BI DeveloperWe are seeking a highly skilled Senior BI Developer to join our team at Venture Tech Solutions, Inc. This is a key role in building, maintaining, and optimizing data warehouses and reporting systems that drive business intelligence for critical decision-making.Key Skills & Requirements7+ years of hands-on experience with Microsoft SQL...
-
Floor Tech PRN
1 month ago
Fort Lauderdale, United States HCA Florida Woodmont Hospital Full timeDescription Introduction Do you have the career opportunities as a(an) Floor Tech PRN you want with your current employer? We have an exciting opportunity for you to join HCA Florida Woodmont Hospital which is part of the nation's leading provider of healthcare services, HCA Healthcare. Benefits HCA Florida Woodmont Hospital, offers a total rewards package...
-
Housekeeping Supervisor
4 months ago
Fort Lauderdale, United States Sheraton Suites Cypress Creek Full timeThe Sheraton Suites Cypress Creek has an exciting opportunity to join our team as a Housekeeping Supervisor.Weekend availabilityAvailability to work varying shifts 8:00 to 4:30 pm and 2:00 to 10:30 pmProven work experience as a Housekeeping Supervisor or similar role.In-depth knowledge of cleaning best practices, chemicals, equipment, and procedures.Strong...
-
Program Manager
3 weeks ago
Fort Lauderdale, United States Future Tech Enterprise Full timeFuture Tech is seeking an experienced IT Program and Asset Services Manager to lead the delivery of global IT procurement, asset management, and service delivery for a designated client. Acting as the primary client liaison, this role ensures all services meet quality and SLA standards, and continually seeks improvements across asset and inventory...
-
Desktop Support Technician
2 months ago
Fort Lauderdale, United States TEKsystems Full timeJob DescriptionJob DescriptionM-F 8-5 or 6a-2p or 2p to 10p, some weekends Has to have own Reliable Transportation Needs to have 3-5 years W10 Deskside Support experienceimaging, AD, network troubleshooting experience They need to be RELIABLE , FLEXIBLE & PROFESSIONAL Req Descriptiono Incidents – Software break/fixo IMACs – Installation of software,...
-
Billing Operations Supervisor
2 weeks ago
Fort Lauderdale, United States UHY LLP, Certified Public Accountants Full timeA great UHY client is seeking a Billing Operations Supervisor to join their team. The ideal candidate will have prior experience with billings or AR, strong excel skills including vlookups and pivot tables, and will have strong presentation/communication skills.The Billing Operations Supervisor role is a hybrid position, with 3 days each week being onsite....
-
Billing Operations Supervisor
2 weeks ago
fort lauderdale, United States UHY LLP, Certified Public Accountants Full timeA great UHY client is seeking a Billing Operations Supervisor to join their team. The ideal candidate will have prior experience with billings or AR, strong excel skills including vlookups and pivot tables, and will have strong presentation/communication skills.The Billing Operations Supervisor role is a hybrid position, with 3 days each week being onsite....
-
fort lauderdale, United States Tech Army, LLC Full timeWorkday Implementation SpecialistResponsibilities:Help with Workday migration/integration and customization projectsPre and post production supportInteract with various levels of client personnel, from analysts to CFOsProvide industry and/or technology expertise to stakeholders and project teamsProvide design advice and guidance throughout the project...
Tech Support Supervisor
1 month ago
Job Title: Tech Support Supervisor
Job Location: Tamarac, FL
Key Requirements:
Hours of call center:
7 days a week
7am-10pm hours
24 hour emergency
- Must have experience managing a call center along with tracking performance.
- Must be data driven
- 5+ years’ experience in Tech Support, Customer Service or Help Desk.
- Prior experience in a team lead or supervisory role leading people and technical support teams.
- LAN & Operating Systems Knowledge.
- Knowledge of external Point of Sale Systems and peripherals such as barcode scanners, receipt printers, credit card swipes and touchscreen monitors desired, not required.
- Proficient with Microsoft Office Suite or related software.
Education:
Bachelor’s degree.
- Overview:The position is more of a role that guides, forecasts, and oversees productivity.
- Their goal with this role is to track, monitor, address and prevent employees from falling out of compliance.
- They typically do not have any direct contact with the employees, except for when correcting immediate concerns such as real time metrics.
- Any data handled when forecasting or pulling data is handed off to leadership to analyze and address. They’re more of a bridge between the leadership team and the employees.
- Manager needs a lot of support/has a lot on her plate and this individual will be her right hand.
- Responsibilities:
- Manage call center best practices.
- Recognize areas for improvement and develop action plans to present to management.
- Manage the Tech Support team’s work and on-call schedules and rotations.
- Approve hourly employee timesheets.
- Coordinate and facilitate customer service training for Technical Support team.
- Develop and maintain technical operation manuals, parts lists, repair guides, troubleshooting guides and training materials.
- Document workflow and work procedures; establish and monitor department KPI’s.
- Report to and work with management to periodically review and analyze service issues, trends, new technologies and costs.
- Coordinate with Management and Project Management on bug fixes and testing.
- Troubleshoot technical support issues which may range from networking, computer hardware, and computer software.
- Act as an escalation point for other Tech Support members on all issues before escalating issues (internet, power, electrical, and operator error issues) to management.
- Provide end-user training on system functions via the internet and classroom.
- Serve as backup to on-call members.
- Other duties as assigned.