Finance Operation Admin II----Hybrid

6 days ago

Fort Lauderdale, United States US Tech Solutions Full time

Temp to perm role

Schedule: Hybrid – Tuesday, Wednesday, and Thursday In office, Monday, Friday from home 9am-5:30pm


Skills Needed

  • Business to business collections experience is needed
  • Mid-level excel skills
  • Worked with national type of accounts, as an example Walmart, Target CVS, Macy’s etc.
  • Minimum High School Diploma or GED
  • At least 5 years experience making outbound calls to customers to resolve balances deemed past due.
  • At least 5 years experience using an Accounts Receivable (AR) system.


Job Description

The Finance Operational Admin II (Collections) will make outbound calls to customers to resolve balances deemed past due by the Accounts Receivable (AR) system. The AR System will manage customer’s accounts according to defined Strategies. The A/R Processor will use experience to identify customer’s needs and provide solutions.


Essential Job Functions

  • Responsible for the follow up and timely completion of next action item according to the Strategy under which the account is managed.
  • Contact assigned accounts for payments using the various methods defined by the Strategy under which the account is managed, communicate with accounts using system notifications
  • Responsible for proper documentation in the AR system.
  • Must be able to analyze customer payment trends and make suggestions to mitigate account balances. Must have the ability to quickly review account history, payment and credit information to articulate a resolution
  • Resolves payment delay issues, deductions, and cash application issues which the customer has communicated to the Company, which is either preventing payment or will result in a deduction.
  • Provides communication to customers via telephone, computer, and written correspondence regarding account’s status, and obtain payments or develops resolution plans up to and including payment..
  • Supports inter-departmental initiatives to ensure that goals are met, make suggestions to improve collections effectiveness.
  • Process customer payments and provide customer documentation as needed.
  • Perform functions within established guidelines and release orders


Skills/Qualifications Required

  • Minimum of HS is needed: Associates Degree Preferred
  • Minimum of Five (5) years of business to business collections experience
  • Collections with a high-volume transaction company.
  • Must be proficient with Windows and Excel.
  • Providing excellent customer service with both internal and external customers.
  • Business English usage, spelling, grammar and punctuation.
  • Business and personal computer hardware and software applications.


About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.


US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity,

national origin, disability, or status as a protected veteran.

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