Medical Case Coordinator

3 weeks ago


Alpharetta, United States Care Connect Medical Full time

Job Summary

The Medical Case Coordinator acts as a liaison for Care Connect Medical and our network of clinics to provide an effortless experience for patients. By utilizing pristine phone etiquette, and clear written and verbal skills, the Medical Case Coordinator will ensure a smooth flow of communication between patients and providers. This role requires an individual who is highly organized, able to escalate prioritized issues, and can report on patient progress. They will also perform a variety of clerical, recordkeeping, and customer service tasks to assist with the smooth operation of the organization.


Duties/Responsibilities

  • Generates, monitors, and analyzes daily reports. 
  • Reviews new incoming patient referrals and treatment history. 
  • Ensures smooth and efficient scheduling of patients. 
  • Communicates professionally and effectively with patients, providers, and colleagues. 
  • Fields incoming department calls and transfers to applicable parties as needed. 
  • Notifies management of any existing or potential errors or concerns within CRM. 
  • Records all pertinent interactions in CRM.
  • Reviews and analyzes new information or referrals submitted by providers.
  • Communicates with patients in a professional and caring manner.
  • Escalates questions and concerns to team Lead in a timely manner. 
  • Monitors and assists with patient compliance issues. 
  • Acts as a liaison between medical providers and the patient. 
  • Ensures work is conducted in compliance with HIPAA.
  • Completes other projects and duties as assigned.


Required Skills and Abilities

  • Ability to greet patients and colleagues in a friendly and courteous manner.
  • Ability to perform conflict resolution techniques 
  • Ability to work independently and identify/solve problems.
  • Outstanding problem-solving and organizational abilities.
  • Excellent written and verbal communication skills.
  • Caring demeanor towards patients and co-workers.
  • Ability to multitask and manage time effectively.
  • Ability to proofread and type at least 50 wpm.
  • Microsoft Office Suite, Adobe, or similar software proficiency.
  • Basic understanding of office equipment.
  • Basic understanding of clerical procedures and systems such as recordkeeping and filing. 


Education and Experience

  • High School Diploma or GED required.
  • Associate or Bachelor’s degree preferred, but not required.
  • 5 years of case management or medical administrative work preferred.
  • Experience in hospitality or customer service environments preferred.
  • Bilingual preferred: English and Spanish. 


Physical Requirements

  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.


  • alpharetta, United States Care Connect Medical Full time

    Job SummaryThe Medical Case Coordinator acts as a liaison for Care Connect Medical and our network of clinics to provide an effortless experience for patients. By utilizing pristine phone etiquette, and clear written and verbal skills, the Medical Case Coordinator will ensure a smooth flow of communication between patients and providers. This role requires...


  • Alpharetta, United States Care Connect Medical Full time

    Job Title: Medical Case CoordinatorAbout the Role:The Medical Case Coordinator will serve as a liaison between Care Connect Medical and our network of clinics, ensuring a seamless experience for patients. This role requires a highly organized individual with excellent communication skills, able to escalate prioritized issues and report on patient...


  • Alpharetta, United States Care Connect Medical Full time

    Job SummaryThe Medical Case Coordinator plays a vital role in ensuring seamless communication between patients and healthcare providers at Care Connect Medical. This position requires exceptional organizational skills, the ability to prioritize tasks, and excellent written and verbal communication skills.Duties and ResponsibilitiesGenerate and analyze daily...


  • Alpharetta, United States Care Connect Medical Full time

    Job SummaryCare Connect Medical is seeking a highly organized and detail-oriented Medical Case Coordinator to join our team. As a liaison between patients and providers, you will ensure a smooth flow of communication and provide exceptional customer service.Key Responsibilities:Generate and analyze daily reports to identify trends and areas for...


  • Alpharetta, GA, USA, United States Care Connect Medical Full time

    Job SummaryThe Medical Case Coordinator at Care Connect Medical serves as a vital link between patients, providers, and our organization. This role requires a highly organized individual with exceptional communication skills, able to ensure seamless interactions and efficient scheduling. Key responsibilities include generating and analyzing daily reports,...


  • Alpharetta, United States Care Connect Medical Full time

    Job Title: Lead Medical CoordinatorAt Care Connect Medical, we are seeking a highly skilled and experienced Lead Medical Coordinator to oversee our team and act as a liaison between our medical providers and patients. The ideal candidate will possess excellent communication skills, be highly organized, and have a proven track record of providing exceptional...


  • Alpharetta, United States Care Connect Medical Full time

    Job SummaryThe Lead Medical Coordinator oversees a team and acts as a liaison for Care Connect Medical and our network of clinics to provide an effortless experience for patients. By utilizing pristine phone etiquette, and clear written and verbal skills, the Lead Medical Coordinator will ensure a smooth flow of communication between patients and providers....


  • alpharetta, United States Care Connect Medical Full time

    Job SummaryThe Lead Medical Coordinator oversees a team and acts as a liaison for Care Connect Medical and our network of clinics to provide an effortless experience for patients. By utilizing pristine phone etiquette, and clear written and verbal skills, the Lead Medical Coordinator will ensure a smooth flow of communication between patients and providers....


  • Alpharetta, United States Care Connect Medical Full time

    Job SummaryThe Lead Medical Coordinator oversees a team and acts as a liaison for Care Connect Medical and our network of clinics to provide an effortless experience for patients. By utilizing pristine phone etiquette, and clear written and verbal skills, the Lead Medical Coordinator will ensure a smooth flow of communication between patients and providers....

  • Medical Team Lead

    2 weeks ago


    Alpharetta, United States Care Connect Medical Full time

    Job Title: Lead Medical CoordinatorAt Care Connect Medical, we are seeking a highly skilled and experienced Lead Medical Coordinator to oversee our team and ensure seamless communication between patients and providers.Key Responsibilities:Supervise and train Medical Coordinators to ensure high performance and efficiency.Generate, monitor, and analyze daily...

  • Medical Team Lead

    2 weeks ago


    Alpharetta, United States Care Connect Medical Full time

    Job Title: Lead Medical CoordinatorAt Care Connect Medical, we are seeking a highly skilled and experienced Lead Medical Coordinator to oversee our team and ensure seamless communication between patients and providers.Key Responsibilities:Supervise and train Medical Coordinators to ensure high performance and efficiency.Generate, monitor, and analyze daily...

  • Care Coordinator

    3 months ago


    Alpharetta, United States Care Lync Georgia Full time

    About UsCare Lync is a Social Services agency focused on providing Support Coordination (Service Coordination/Case Management) services to adults diagnosed with Intellectual, Developmental and Physical Disabilities and Autism Spectrum Disorder who are enrolled in the Department of Human Services, Medicaid Waiver Program. Our Support Coordinators work with...

  • Case Manager

    4 weeks ago


    Alpharetta, United States Vayman & Teitelbaum P.C Full time

    Intake SpecialistWe are seeking a highly skilled Intake Specialist to join our team at Vayman & Teitelbaum P.C. As an Intake Specialist, you will play a critical role in our law practice's growth and success.Key Responsibilities:Assess the needs of potential clients and determine the suitability of our services for their cases.Manage new client onboarding...


  • Alpharetta, United States Robert S. Smith, M.D., Inc. Full time

    Job Title: Medical Billing CoordinatorJob Summary:We are seeking a highly organized and detail-oriented Medical Billing Coordinator to join our team at Robert S. Smith, M.D., Inc. The successful candidate will oversee the medical billing activities of an external RCM service provider to ensure a high level of service for our patients.Key Responsibilities:Act...


  • Alpharetta, Georgia, United States Peachtree Orthopedics Full time

    Job OverviewPeachtree Orthopedics is seeking a highly organized and detail-oriented Medical Records Coordinator to join our team. As a Medical Records Coordinator, you will play a vital role in ensuring the accuracy and organization of medical records at our center.Key ResponsibilitiesMaintain accurate and organized medical records in compliance with State...


  • Alpharetta, United States Wellstar Health System, Inc. Full time

    Job SummaryWe are seeking a highly skilled Bed Control Specialist to join our team at Wellstar Health System, Inc.Key ResponsibilitiesCoordinate and prioritize bed usage for surgical cases, cardiac cath lab cases, and other procedures.Maintain accurate and centralized information for all patients requiring placement in the hospital.Coordinate admissions,...


  • Alpharetta, Georgia, United States Avanos Medical Full time

    About Avanos MedicalAvanos Medical is a leading medical device company dedicated to delivering innovative healthcare solutions that improve patient outcomes and quality of life. Our mission is to make a difference in the lives of people and communities around the world.Job SummaryWe are seeking a highly skilled Pricing and Membership Coordinator to join our...


  • Alpharetta, United States Wellstar Health System, Inc. Full time

    Job Title: Bed Control SpecialistAt Wellstar Health System, Inc., we are seeking a highly skilled Bed Control Specialist to join our team.Job Summary:The Bed Control Specialist will be responsible for coordinating and prioritizing the use of all beds within the hospital for surgical cases, cardiac cath lab cases, vascular institute cases, special procedures,...


  • Alpharetta, United States Wellstar Health System, Inc. Full time

    Job Title: Senior Care Coordinator Registered NurseJob Summary:The Senior Care Coordinator Registered Nurse is a key member of the care team, responsible for assessing transitional care needs, coordinating care across the continuum, and engaging with patients and families to ensure care needs are met. This role requires strong clinical expertise to partner...

  • Care Coordinator

    4 weeks ago


    Alpharetta, Georgia, United States Care Lync Georgia Full time

    Job Title: Care CoordinatorAbout Care Lync GeorgiaCare Lync Georgia is a leading Social Services agency dedicated to providing Support Coordination services to adults with Intellectual, Developmental, and Physical Disabilities, as well as Autism Spectrum Disorder. Our mission is to empower individuals to live independently in their communities.Job SummaryWe...