Medical Coordinator Lead

20 hours ago


Alpharetta, United States Care Connect Medical Full time
Job Title: Lead Medical Coordinator

At Care Connect Medical, we are seeking a highly skilled and experienced Lead Medical Coordinator to oversee our team and act as a liaison between our medical providers and patients. The ideal candidate will possess excellent communication skills, be highly organized, and have a proven track record of providing exceptional customer service.

Key Responsibilities:
  • Supervise and train Medical Coordinators to ensure high performance and efficiency.
  • Generate, monitor, and analyze daily reports to identify trends and areas for improvement.
  • Review new patient referrals and treatment history to ensure accurate and timely scheduling.
  • Communicate effectively with patients, providers, and colleagues to ensure seamless communication and resolution of issues.
  • Provide guidance and support to team members as needed to ensure successful project completion.
Requirements:
  • High School Diploma or GED required; Associate or Bachelor's degree preferred.
  • 3-5 years of medical administrative experience, with a focus on case management or customer service.
  • Excellent written and verbal communication skills, with the ability to multitask and manage time effectively.
  • Proficiency in Microsoft Office Suite, Adobe, or similar software.
  • Basic understanding of office equipment and clerical procedures.
Physical Requirements:
  • Prolonged periods of sitting and working on a computer.
  • Ability to lift up to 15 pounds at times.


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