Salesforce CRM Architect

3 weeks ago


Los Angeles, United States Bestinfo Systems LLC Full time

Title: Salesforce CRM Architect

Location: Los Angeles, CA / Remote

Job Type: Long Term

Rates: DOE


JD:

CRM Solution Architect with experience in Sales Cloud, Service Cloud.


Responsibilities for salesforce solution architect:


# Provide guidance on application and integration development best practices, platform architecture standards, functional and technical solution architecture design, environment management, testing, and Force.com Platform education

# Can design application architecture solutions that span multiple Salesforce Clouds (Sales, Service, Marketing, Analytics, Social, Communities) that meet business requirements

# Review and correct design and direction, approach and key artifacts to keep projects on track and solutions extendable and maintainable going forward

# Liaise with Product Management to represent customer trends for roadmap consideration

# Provide detailed level of effort estimates for proposed solutions

# Designing, documenting, and developing world-class enterprise applications leveraging the full spectrum of technologies and design patterns

# Collaborating with the client to understand their business objectives and shepherding them through the intricacies of the Salesforce platform

# Participate in project team meetings and communicate effectively with business and technical team members and stakeholders, include across team and organizational boundaries


Qualifications for salesforce solution architect

# Certified in Salesforce Sales & Service cloud - mandatory; Marketing Cloud certification preferable

# Worked as a Salesforce Solution Lead on 2 or more large scale Salesforce implementations using multiple Cloud apps

# Must have strong experience with Lightning Web Components, Reporting and creating Dashboards

# 6+ years Salesforce BA/Consultant/SA experience preferably in a consultative environment

# Extensive experience in implementation of various modules of CRM suite across various industry domains, Retail is preferable

# Experience with multiple implementations and roll-outs / cut-overs along with production support / Integration Testing


Key Highlights

Must have strong Sales Cloud and Service Cloud Exp.

Requirement Gathering

Development exp - Apex, LWC, Configuration, admin, roles.

Reports Dashboard

Must have done Deployments

Chatbot is a plus



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