Associate Solutions Architect

2 weeks ago

Los Angeles, United States AXS Full time

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events - from concerts and festivals to sports and theater - at some of the most iconic venues in the world. Since our founding in 2011, we've consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.

We're passionate about improving the fan experience and providing game-changing solutions for our clients, and we're always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment. Together we keep the world cheering.

**The Role**

**What Will You Do?**
- Build & execute Salesforce Marketing Cloud automations supporting pre, during, post event notification strategy
- Support RETL audience models and syncs in Hightouch and support SQL changes for SFMC automations
- Edits SFMC data extensions as needed to meet campaign objectives
- Collaborate with key stakeholders to build, iterate, and QA existing or new processes and functions
- Assist in partnering with Product, Analytics and Marketing in the implementation of automated workflows, triggers, and activation of other channels
- Provide business analysis and project management support
- Assist in the continuous advancement of marketing capabilities including targeting, and personalization in collaboration with multiple stakeholders
- Provide data governance and architecture guidance to further AXS global priorities

**What Will You Bring?**
- 3-5 years of related technical experience
- 2 years of experience with architecting systems/solutions
- Experience configuring additional Marketing Cloud functionality (Audience Builder, Audience Studio)
- Experience with Salesforce Marketing configurations
- Experience in CRM, campaign process design and implementations
- Experience creating logic for data ingestion & extensions
- Experience with diagramming software required (LucidCharts, Visio, etc)
- Experience analyzing information and designing comprehensive solutions that are flexible and adaptable

**Bonus points if You Have**
- Experience in the marketing industry
- Experience with the Sales/Service Cloud to Marketing Cloud connector

Pay Scale: 78,086- 80,000

**What's in it for You?**
- Extraordinary People - we're not kidding
- Meaningful Mission - Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
- Opportunities for learning and leveling up through training and education reimbursement.

**Why AXS?**

Headquartered in Downtown Los Angeles, California, AXS employs more than 500 professionals in multiple locations worldwide. In each location you'll find a team of dedicated, diverse employees (we've dubbed ourselves "Fanatix") who create groundbreaking products and services in a fun, fast-paced environment.

**More about AEG**

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

We're an equal opportunity employer and never discriminate based on gender, age, race, religion, color, national origin, sexual orientation, marital status, veteran status, or disability status.

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