End-User Computing
1 month ago
EUC Architect
Onsite 3 days a week in uptown Charlotte NC (2 days remote)
perm
Market rate (open on experience level, but targeting mid-senior level)
- to have exposure to M365 from a solutions architect perspective.
- knowledge around VDI and in particular Azure Virtual Desktops
- is most important.
- together high-level design, low level design, go from design, build, deployment in an operational mindset.
- initiatives: finalizing Windows 11, going from on prem VDI to AVD (Azure) - immediate projects
Role Summary
We are seeking an experienced EUC Architect to join our dynamic team. As an EUC Architect, you will play a crucial role in designing and implementing end-user computing solutions that enhance productivity, security, and user experience.
Principal Responsibilities
- and Stakeholder Engagement:
- closely with internal stakeholders, including Investment, Back Office, and Sales teams.
- end-user computing (EUC) solutions within the organization.
- feedback sessions with stakeholders
Design and Architecture:
- Strategy: Develop and maintain a strategic vision for end-user computing within the organization. This includes understanding business needs, user requirements, and industry trends.
- and Low-Level Design: Create comprehensive solution designs that address user experience, security, scalability, and performance. Collaborate with other architects and stakeholders to ensure alignment with overall IT architecture.
Solution Design and Implementation:
- design, and implement VDI solutions for our organization.
- with infrastructure teams to ensure seamless integration of VDI into existing systems.
- and select appropriate VDI technologies based on business requirements.
- VDI performance, scalability, and security.
- end-users with a consistent and efficient virtual desktop experience.
Hybrid Environment Expertise:
- in Hybrid Mode: Leverage experience with Exchange Online (part of Microsoft 365) in hybrid environments (coexistence with on-premises Exchange servers).
- 365 Services: Understand and manage services like SharePoint Online, OneDrive, and Teams within a hybrid context.
- Management and Optimization:
- Management: Define standards for managing end-user devices (laptops, desktops, mobile devices). Implement tools like SCCM, Intune, or other endpoint management solutions.
- Optimization: Continuously monitor and optimize device performance, ensuring seamless user experience and Compliance:
- Security: Implement robust security measures for end-user devices. This includes encryption, access controls, antivirus, and intrusion detection.
- Ensure compliance with industry regulations (e.g., GDPR, HIPAA) and internal policies related to end-user computing.
Experience Enhancement:
- Delivery: Design efficient application delivery mechanisms (e.g., virtual apps, app streaming) to enhance user productivity.
- Management: Implement user profile management solutions to provide consistent experiences across devices.
- Tools: Optimize collaboration tools (e.g., Microsoft Teams) for seamless communication and collaboration.
Support and Training:
- Support: Collaborate with IT support teams to address user issues promptly. Provide second-level support when needed.
- Documentation: Develop training materials and conduct sessions to educate end-users on best practices, new features, and security guidelines.
Qualifications/Requirements:
- solution design and implementation including Citrix and AVD
- 365 (M365) services and applications.
- 10 and Windows 11 deployment and management.
- Directory (AD) administration.
- Center Configuration Manager (SCCM) for endpoint management.
- Active Directory (Azure AD).
- for mobile device management.
- Solution Design and Implementation
Online and On-Prem
- the principles of agility, including iterative development, continuous feedback, and adaptability.
- with cross-functional teams to deliver solutions incrementally, responding to changing requirements.
Sprints:
- in Scrum ceremonies (daily stand-ups, sprint planning, retrospectives).
- to sprint planning by breaking down EUC tasks into manageable units.
- to evolving priorities during sprints.
Stories and Backlog Refinement:
- business needs into user stories.
- and refine the backlog based on user value and technical feasibility.
- closely with Product Owners to ensure alignment.
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