Current jobs related to IT User Support Analyst - Charlotte - Wastequip, LLC

  • Technical Support Analyst

    3 weeks ago

    Charlotte, North Carolina, United States Syntricate Technologies Full time

    Technical Support Analyst Company - Syntricate Technologies Contract Position Job Overview: The Technical Support Analyst is responsible for delivering daily technical assistance for hardware and software systems. This role involves engaging with users to address issues, including troubleshooting, fault resolution, and escalation of complex problems. Key...

  • SAP FICO Analyst

    7 days ago

    Charlotte, United States Jones Grove IT Recruiting Full time

    Job Title: SAP FICO AnalystLocation: Charlotte, NCEmployment Type: PermanentWork Environment: Hybrid (3 days a week in office)  We're currently seeking a skilled SAP FICO Analyst to join our client's dynamic team and contribute to their continued growth of the SAP landscape. Position Overview: As an SAP FICO Analyst, you will play a crucial role in the...

  • Yardi Technical Support Analyst

    3 weeks ago

    Charlotte, North Carolina, United States Grubb Properties Full time

    Position Title: Yardi Support Specialist/Business AnalystDepartment: Information TechnologyReporting Structure: Reports to Senior Director, Information TechnologyEmployment Type: Full-timePosition Overview:Are you an individual with a passion for technology and a knack for problem-solving? As a Yardi Support Specialist, you will play a crucial role in...

  • Sr Business System Analyst-W2

    4 months ago

    Charlotte, United States eTek IT Services, Inc. Full time

    Job DescriptionJob DescriptionJob DescriptionMust sit onsite in Charlotte, NC 3 days per week. Looking for a Technical Agile Business Analyst with the ability to work around Web Services and APIs.& Will not be coding but will need to understand code and what its doing.& Location:& Charlotte, NC (3 days onsite per week.) Team Culture: • Candidates should...

  • Senior Support Analyst@Charlotte,NC

    3 weeks ago

    Charlotte, United States Diverse Lynx Full time

    Job Description: Job title: Senior Support Analyst@Charlotte,NC Role is remote Top skills (must be showcased in detail on resume): Linux, bash scripting, Python, Flask Job Requirements: •Strong Linux Server administration experience •Configuration, monitoring, and maintaining of Linux (RHEL) servers •Job scheduling, user permissions, logging, command...

  • Yardi Technical Support Analyst

    3 weeks ago

    Charlotte, North Carolina, United States Grubb Properties Full time

    Position Title: Yardi Support Specialist/Business AnalystDepartment: Information TechnologyReports To: Senior Director, Information TechnologyClassification: Full-timePosition Overview:Are you an experienced professional in the realm of property management software? The Yardi Support Specialist/Business Analyst role is designed for individuals who possess a...

  • User Engagement Analyst

    3 weeks ago

    Charlotte, North Carolina, United States Octapharma Plasma Full time

    Join Our Team as a Customer Journey AnalystAt Octapharma Plasma, we are dedicated to making a significant impact in the lives of patients who rely on our essential medicines. We value the contributions of our plasma donors and strive to foster growth and development within our teams across donation centers, offices, and laboratories.Your Role:As a Customer...

  • User Acceptance Tester

    4 weeks ago

    Charlotte, United States K2 Integrity Full time

    Job DescriptionJob DescriptionThe firm is seeking a remote User Acceptance Testing Associate to join the Financial Crimes Risk Management practice. The User Acceptance Testing Associate will support work related to UAT process and product rollout. The ideal candidate will be a highly motivated self-starter with a solid understanding of user acceptance...

  • End User Support Technician

    3 days ago

    Charlotte, United States TEKsystems Full time

    Job DescriptionJob DescriptionDuration3 Year(s) ProjectOnsite 100%Lifetime Background check/Finger printed and financial check6 paid holidays and 5 PTO days a year offeredStart Date: Dec 1 Description• Perform first and second level IT support related activities on incidents and requests with  technologies and services (e.g. desktops/laptops, email,...

  • Business Analyst with Commercial Lending experience

    3 weeks ago

    Charlotte, United States Smart IT Frame LLC Full time

    Role: Business Analyst (Commercial Lending)Location: Charlotte, NC (Hybrid)Duration: Long term contract JD:· Exposure to equipment & asset finance in leasing & hire purchase businesses at banks / finance providers· ideally suited if with motor finance / equipment finance background· fleet / inventory finance exposure with large finance providers like gm...

  • Business Analyst with Commercial Lending experience

    3 weeks ago

    Charlotte, United States Smart IT Frame LLC Full time

    Role: Business Analyst (Commercial Lending)Location: Charlotte, NC (Hybrid)Duration: Long term contract JD:· Exposure to equipment & asset finance in leasing & hire purchase businesses at banks / finance providers· ideally suited if with motor finance / equipment finance background· fleet / inventory finance exposure with large finance providers like gm...

  • Yardi Support Specialist/Business Analyst

    2 weeks ago

    Charlotte, North Carolina, United States Grubb Properties Full time

    Job DescriptionGrubb Properties is seeking a highly skilled Yardi Support Specialist/Business Analyst to lead and manage our Yardi roadmap. As a key member of our Information Technology team, you will leverage your Yardi expertise to enhance our property management, investment, and accounting platforms, ensuring seamless integration and user satisfaction.Key...

  • Application Support Analyst

    1 day ago

    Charlotte, North Carolina, United States U.S. Bank Full time

    Job DescriptionU.S. Bank is seeking a skilled Application Support Analyst to join our team. As a key member of our Risk Technology Services group, you will provide operational support for our enterprise governance, risk, and compliance programs, as well as support for various Credit applications.Key ResponsibilitiesFielding requests from multiple corporate...

  • Yardi Support Specialist/Business Analyst

    7 days ago

    Charlotte, North Carolina, United States Grubb Properties Full time

    Job SummaryWe are seeking a highly skilled Yardi Support Specialist/Business Analyst to join our team at Grubb Properties. As a key member of our Information Technology department, you will be responsible for leading and managing our Yardi roadmap, ensuring seamless integration and user satisfaction.Key ResponsibilitiesYardi Management: Evaluate, architect,...

  • Yardi Support Specialist/Business Analyst

    2 weeks ago

    Charlotte, North Carolina, United States Grubb Properties Full time

    Job DescriptionGrubb Properties is seeking a highly skilled Yardi Support Specialist/Business Analyst to lead and manage our Yardi roadmap. As a key member of our Information Technology team, you will leverage your Yardi expertise to enhance our property management, investment, and accounting platforms, ensuring seamless integration and user satisfaction.Key...

  • Business Systems Analyst

    5 days ago

    Charlotte, North Carolina, United States Global IT Cn. LLC IT Cn. LLC. Full time

    Business AnalystGlobal IT Cn. LLC IT Cn. LLC is seeking a skilled Business Analyst to join our team. As a Business Analyst, you will play a critical role in driving business growth and improvement through data-driven insights.Key Responsibilities:Business Analysis: Collaborate with healthcare stakeholders to gather, analyze, and document business...

  • Senior Technical Support Specialist

    2 days ago

    Charlotte, North Carolina, United States Diverse Lynx Full time

    Job Title: Senior Support AnalystAt Diverse Lynx, we are seeking a highly skilled Senior Support Analyst to join our team. As a Senior Support Analyst, you will be responsible for providing technical support to our on-premise vendor supplied applications, SaaS solutions, and custom applications, tools, and integrations.Key Responsibilities:Strong Linux...

  • Desktop Support Analyst

    3 days ago

    Charlotte, United States Robert Half Full time

    Job DescriptionJob DescriptionUser Onboarding & Offboarding: Set up and terminate user accounts efficiently, ensuring proper access control and permissions across various systems.User Account Management: Manage and maintain user accounts across multiple platforms, including Active Directory, iOS, Android, Office 365, Microsoft Intune, and other relevant...

  • Technology Support Analyst

    3 weeks ago

    Charlotte, United States University of North Carolina Charlotte Full time

    The One. IT Service Desk provides frontline help to the faculty/staff and students requesting assistance with core technology and services supporting the University communitys research, instructional, and administrative activities. Technology Suppor Support Analyst, Information Technology, Technology, Technical Support, Analyst, Computer Science

  • Help Desk Analyst

    3 days ago

    Charlotte, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are offering a contract to hire employment opportunity for a Help Desk Analyst in the Wood & Furniture Manufacturing industry, based in Charlotte, North Carolina. As a Help Desk Analyst, you will be tasked with maintaining our hardware and software systems, providing support to users, and managing incident resolutions....

IT User Support Analyst

4 months ago

Charlotte, United States Wastequip, LLC Full time
Job DescriptionJob Description

Key Responsibilities

  • Providing technical assistance and support for incidents, including initial triage, research and resolution.
  • Exhibit quick-response customer support and work with clients in person and over the phone to troubleshoot, analyze, diagnose and engage appropriate technical resources to resolve client issues.
  • Training computer users on systems and functionality.
  • Provide an environment of trust, transparency, and camaraderie not only across the IT support organization, but throughout the company.
  • Maintain agreed upon service levels for IT Support.
  • Work with other team members to effectively support end-users.
  • Support for PCs, laptops, printers, cell phones, and tablets.
  • Supporting users remotely using VPN, TeamViewer, GoToMeeting, Remote Desktop, and other tools.
  • Supporting end users in their use of applications such as Microsoft Office, ERP, etc.
  • Install, modify, and repair hardware and software as required.

Skills Required

  • Strong communication & influencing skills
  • Sound understanding of customer support, operations, and processes
  • Able to communicate effectively both written and verbally
  • Basic knowledge of Windows operating systems, networks, databases and network security concepts and tools is required
  • Experience with technical solutions such as Microsoft Office, VPN, Printers, VOIP Phones, Outlook/Exchange, etc, is required.
  • Solid analytical skills to troubleshoot high-level, complex and technical problems.
  • Excellent organizational skills with ability to team with others to develop and implement complex projects
  • Bachelor’s Degree in computer science or related field is required.