Customer Support Representative

4 weeks ago


Johnston, United States ICONMA Full time

· Provides responses and/or solutions to customers, dealers, and/or Company personnel inquiries concerning problems and concerns of a moderately complex level.

· Develops common solutions to problems with team members to maintain required service levels. Maintains the accuracy and availability of customer related information on-line.

· Negotiates with customers, dealers and company personnel to provide the proper policy execution and adequate resolution.



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