Customer Support Specialist

4 days ago


Southfield, United States Brightwing Full time

Previous experience in a call center or similar environment is a plus.


Key Responsibilities:

Proactively reach out to potential clients to gather critical case information and provide an exceptional first impression.

Accurately document case facts and details using a custom database system to ensure smooth case management and communication across teams.

Collaborate with colleagues to evaluate and assign cases for internal or external referrals, ensuring each case is handled efficiently.


Provide reception desk coverage during lunch breaks, and participate in a rotating schedule for Saturday coverage (Noon to 2 PM), including managing a multi-line phone system and routing calls to the appropriate department.


Qualifications:

Proven ability to multitask and thrive in a team-oriented environment.

Intermediate to advanced computer proficiency, with solid typing skills and the ability to quickly adapt to new systems.

Strong communication and customer service abilities, with a keen eye for detail and organization.



  • Southfield, Michigan, United States Family Dollar Full time

    **Job Summary:**Family Dollar is seeking a motivated and customer-focused Customer Support Specialist to join our team. In this role, you will be responsible for providing exceptional service to customers, responding to customer inquiries, and resolving issues in a timely and professional manner.Key Responsibilities:Respond to customer inquiries via phone,...


  • Southfield, Michigan, United States CVS Health Full time

    About This RoleWe are seeking a highly motivated and detail-oriented individual to fill the position of Customer Care Specialist. As a Customer Service Representative, you will play a critical role in delivering exceptional customer experiences and providing timely and effective solutions to customer inquiries.ResponsibilitiesIn this role, you will:Provide...


  • Southfield, Michigan, United States Tamaroff Motors Full time

    Job DescriptionWe are seeking a skilled and organized Clerical Support Specialist to join our team at Tamaroff Motors. As the first point of contact for customers and clients, this role requires exceptional communication and interpersonal skills. The successful candidate will provide administrative support, manage mail, process payments, and maintain...


  • Southfield, Michigan, United States Vibe Credit Union Full time

    **About the Role**The Member Support Specialist position at Vibe Credit Union requires a professional with excellent communication skills and a strong focus on customer satisfaction. As a key member of our team, you will be responsible for servicing member accounts, promoting products and services, and resolving member inquiries in a timely manner.Duties and...


  • Southfield, Michigan, United States Brightwing Full time

    Job OverviewBrightwing is seeking a skilled Customer Relationship Specialist to join our team.


  • Southfield, United States Sherwin-Williams Full time

    This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right so Customer Service Specialist, Customer Service, Store, Specialist


  • Southfield, Michigan, United States The Salvation Army USA Central Territory Full time

    **About the Role:**We are seeking a skilled Support Services Specialist to join our team at The Salvation Army USA Central Territory. As an Administrative Assistant, you will play a critical role in supporting the department's day-to-day operations.**Key Responsibilities:Manage donor data, generate reports, and update the donor database.Process gifts,...


  • Southfield, Michigan, United States AmeriCenters, inc. Full time

    We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at AmeriCenters, inc. in Southfield, Michigan.This part-time position offers $17.00 per hour for 25 hours per week (9:00 am - 2:00 pm, Monday - Friday) with competitive pay and benefits package.The ideal candidate will have strong communication skills,...


  • Southfield, Michigan, United States Forman Mills Full time

    Job Description:Forman Mills is seeking a talented Retail Customer Service Specialist to join our team. In this role, you will be responsible for delivering outstanding customer service and contributing to the overall success of our store.Main Duties:Engage with customers to understand their needs and provide personalized support.Process transactions...


  • Southfield, Michigan, United States Thav, Ryke and Assoc Full time

    Job DescriptionWe are seeking a Paralegal Support Specialist to join our team. This role will provide overall support to attorneys' business needs, ensuring seamless operations in our law office.Responsibilities:Conduct thorough research to support legal proceedings and stay up-to-date with relevant regulations.Assist with the drafting and reviewing of legal...


  • Southfield, Michigan, United States Global Information Technology Full time

    Job Description:We are seeking a highly skilled and detail-oriented Administrative Support Specialist to join our team at Global Information Technology. The successful candidate will possess excellent office, email, and phone etiquette, with the ability to maintain a positive and professional image as a representative of the organization.The ideal candidate...


  • Southfield, United States Lucid Motors Full time $23 - $25

    As an Automotive EV Technical Support Specialist, also known as a Customer Care Specialist, plays a crucial role in assisting customers with technical issues related to their Lucid Motors vehicle hardware and software. To be successful in this role, you must have a customer-first approach, thrive in ambiguous and unexpected environments, tackling all...


  • Southfield, Michigan, United States Michaels Stores Full time

    Michaels Stores is seeking a talented and energetic Customer Service and Cleaning Specialist to join our team. In this role, you will be responsible for providing exceptional customer service, maintaining a clean and safe store environment, and supporting our sales team in delivering outstanding customer experiences.This role requires excellent communication...


  • Southfield, Michigan, United States Gesher Human Services Full time

    Job OverviewWe are seeking a highly motivated and compassionate Developmental Support Specialist to join our team at Gesher Human Services.


  • Southfield, Michigan, United States RiverPoint Full time

    Job OverviewRiverPoint is seeking a highly skilled BI Production Support Specialist to join our team. The successful candidate will be responsible for ensuring the smooth operation of our business intelligence systems.


  • Southfield, Michigan, United States Geniuses On Board Child Development & Learning Center Full time

    Job OverviewWe are seeking a highly skilled Learning Support Specialist to join our team at Geniuses On Board Child Development & Learning Center. This role is ideal for individuals who are passionate about providing top-notch care and education to young children.


  • Southfield, Michigan, United States CVS Health Full time

    At CVS Health, we're committed to delivering exceptional patient experiences. As a Customer Support Agent, you'll play a vital role in providing participants with accurate information and empowering them to make informed decisions about their health.Job Responsibilities:Provide timely and effective support to patients and healthcare professionals.Collaborate...


  • Southfield, Michigan, United States Surgeons Choice Medical Center Full time

    About the RoleWe are looking for a detail-oriented and organized Perioperative Support Specialist to join our dynamic team. As a key member of our surgical department, you will play a vital role in maintaining a safe and efficient operating room environment. Your strong communication skills and ability to work effectively under pressure will be essential in...


  • Southfield, Michigan, United States Terry Barr Sales, LLC Full time

    Job Summary:Terry Barr Sales, LLC is seeking a highly organized and detail-oriented Sales Support Specialist to join our team. As a Bilingual Mandarin Chinese speaker, you will provide exceptional support to our Account Managers and Sales Representatives.About the Role:Prepare documents, reports, spreadsheets, and presentations in Excel, Word, PowerPoint,...


  • Southfield, Michigan, United States Michaels Stores Full time

    About the RoleAs a Customer Service and Cleaning Specialist at Michaels Stores, you will be responsible for delivering exceptional customer service, while also maintaining the overall appearance and cleanliness of the store.Key ResponsibilitiesDeliver exceptional customer service, responding to customer inquiries and resolving any issues that may...