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Customer Support Specialist

3 weeks ago

Southfield, Michigan, United States Family Dollar Full time

**Job Summary:**

Family Dollar is seeking a motivated and customer-focused Customer Support Specialist to join our team. In this role, you will be responsible for providing exceptional service to customers, responding to customer inquiries, and resolving issues in a timely and professional manner.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, and in-person.
  • Resolve customer complaints and issues in a timely and professional manner.
  • Collaborate with colleagues to achieve sales goals and improve customer satisfaction.

Requirements:

  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced retail environment.

What We Offer:

  • A competitive hourly wage of $12-$15 per hour, depending on location and experience.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • Ongoing training and development opportunities to help you grow in your career.